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Career and Education Opportunities for Sales Team Managers in Worcester, Massachusetts

There is a wide variety of career and education opportunities for sales team managers in the Worcester, Massachusetts area. There are currently 11,390 jobs for sales team managers in Massachusetts and this is projected to shrink 1% to about 11,330 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for sales team managers are expected to grow by about 4.8%. In general, sales team managers directly supervise and coordinate activities of sales workers other than retail sales workers.

Sales team managers earn approximately $36 per hour or $75,010 yearly on average in Massachusetts. Nationally they average about $32 per hour or $68,100 annually. Earnings for sales team managers are better than earnings in the general category of Sales and Clerical in Massachusetts and better than general Sales and Clerical category earnings nationally.

The Worcester area is home to thirty-nine schools of higher education, including two within twenty-five miles of Worcester where you can get a degree as a sales team manager. The most common level of education for sales team managers is a Master's degree. You can expect to spend about six years studying to be a sales team manager if you already have a high school diploma, or just 2 years if you have a Bachelor's degree.

CAREER DESCRIPTION: Sales Team Manager

In general, sales team managers directly supervise and coordinate activities of sales workers other than retail sales workers. They also may perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Sales team managers furnish staff with assistance in performing difficult or complicated duties. They also hire and evaluate personnel. Equally important, sales team managers have to formulate and make ready work schedules, and assign employees to specific duties. They are often called upon to attend company meetings to share product data and direct work efforts with other departments. They are expected to talk with company officials to develop methods and procedures to increase sales and promote business. Finally, sales team managers listen to and resolve customer complaints regarding services or personnel.

Every day, sales team managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for sales team managers to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for clients. They are often called upon to make ready sales and inventory summaries for management and budget departments. They also direct sales promotion efforts. They are sometimes expected to analyze specifics of sales territories to gauge their growth potential and to set quotas. Somewhat less frequently, sales team managers are also expected to inventory stock and reorder when inventories drop to specified levels.

Sales team managers sometimes are asked to visit retailers and sales representatives to advance products and gather data. They also have to be able to examine product to insure correct pricing and display, and that it functions as advertised And finally, they sometimes have to examine products purchased for resale or received for storage to establish product condition.

Like many other jobs, sales team managers must have exceptional integrity and be able to take change and lead.

Similar jobs with educational opportunities in Worcester include:

  • Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Sales Team Manager Training

Worcester Polytechnic Institute - Worcester, MA

Worcester Polytechnic Institute, 100 Institute Road, Worcester, MA 01609-2280. Worcester Polytechnic Institute is a small school located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,469 students and an admission rate of 67%. Worcester Polytechnic Institute has bachelor's degree, master's degree, and doctor's degree programs in Business, Management, Marketing, & Related Support Services, Other Specialties.

Quinsigamond Community College - Worcester, MA

Quinsigamond Community College, 670 West Boylston Street, Worcester, MA 01606-2092. Quinsigamond Community College is a medium sized college located in Worcester, Massachusetts. It is a public school with primarily 2-year programs and has 7,227 students. Quinsigamond Community College has a one to two year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated five and forty-two students respectively in 2008.

CERTIFICATIONS

Accredited Adviser in Insurance: The Accredited Adviser in Insurance program gives you the tools you need to establish a clear professional advantage in the marketplace and fulfill your commitment to customer service.

For more information, see the American Institute for CPCU and Insurance Institute of America website.

Associate in Insurance Services: The Associate in Insurance Services program is a nationally recognized educational program designed specifically for insurance personnel.

For more information, see the American Institute for CPCU and Insurance Institute of America website.

Accredited Bridal Consultant: Most new members start at the Novice level.

For more information, see the Association of Bridal Consultants website.

Certified Hospitality Sales Professional: Fifty percent or more of your duties and responsibilities involve sales to individuals or groups.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

Certified Professional in Training: For those packagers having fewer than six years of academic and/or work experience, a Certified Professionals in Training (CPIT) program is offered.

For more information, see the Institute of Packaging Professionals website.

Certified Salesperson: The SMEI Certified Professional Salesperson program is ideal for professionals who are employed as a sales representatives, account managers, distributor representatives and business development personnel.

For more information, see the Sales & Marketing Executives International website.

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.