Career and Education Opportunities for Secretaries in Worcester, Massachusetts
There are many career and education opportunities for secretaries in the Worcester, Massachusetts area. There are currently 41,820 working secretaries in Massachusetts; this should shrink by 5% to about 39,800 working secretaries in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for secretaries are expected to grow by about 4.6%. In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Secretaries earn approximately $17 per hour or $36,300 annually on average in Massachusetts. Nationally they average about $13 hourly or $29,050 yearly. Incomes for secretaries are not quite as good as in the overall category of Secretarial in Massachusetts, and not quite as good as the overall Secretarial category nationally.
There are thirty-nine schools of higher education in the Worcester area, including one within twenty-five miles of Worcester where you can get a degree to start your career as a secretary. The most common level of education for secretaries is a high school diploma or GED. You can expect to spend only a short time training to become a secretary if you already have a high school diploma.
CAREER DESCRIPTION: Secretary
In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Secretaries operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications. They also make copies of correspondence and other printed material. Equally important, secretaries have to answer telephones and give data to callers or transfer calls to appropriate individuals. They are often called upon to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs. They are expected to learn to operate new office technologies as they are developed and implemented. Finally, secretaries schedule and confirm appointments for clients or supervisors.
Every day, secretaries are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems. It is also important that they read and understand documents and reports.
It is important for secretaries to conduct searches to discover needed data, using such sources as the Internet. They are often called upon to order and dispense supplies. They also open and distribute incoming mail and other material and answer routine letters. They are sometimes expected to locate and attach appropriate files to incoming correspondence requiring replies. Somewhat less frequently, secretaries are also expected to operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications.
Secretaries sometimes are asked to establish work procedures and schedules and keep track of the daily work of clerical staff. They also have to be able to collect and disburse funds from cash accounts, and keep archives of collections and disbursements and prepare and maintain paper and electronic filing systems for archives and other material. And finally, they sometimes have to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs.
Like many other jobs, secretaries must be reliable and be thorough and dependable.
Similar jobs with educational opportunities in Worcester include:
- Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
- Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
- Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
- Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Office Machine Operator. Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
EDUCATIONAL OPPORTUNITIES: Secretary Training
Salter College-West Boylston - West Boylston, MA
Salter College-West Boylston, 184 West Boylston Suite # 1, West Boylston, MA 01583. Salter College-West Boylston is a small college located in West Boylston, Massachusetts. It is a private for-profit school with primarily 2-year programs and has 852 students. Salter College-West Boylston has a one to two year and an associate's degree program in Executive Assistant/Executive Secretary which graduated twenty-five and six students respectively in 2008.
LOCATION INFORMATION: Worcester, Massachusetts
Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.
The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.
The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.
The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.
Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.