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Career and Education Opportunities for Freight Representatives in Worcester, Massachusetts

Freight representatives can find both educational opportunities and jobs in the Worcester, Massachusetts area. There are currently 1,190 jobs for freight representatives in Massachusetts and this is projected to grow 9% to 1,300 jobs by 2016. This is not quite as good as the national trend for freight representatives, which sees this job pool growing by about 23.9% over the next eight years. In general, freight representatives expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks.

The income of a freight representative is about $20 per hour or $42,300 per year on average in Massachusetts. In the U.S. as a whole, their income is about $17 per hour or $37,270 per year on average. Earnings for freight representatives are better than earnings in the general category of Dispatching and Logistics in Massachusetts and better than general Dispatching and Logistics category earnings nationally.

There is one school within twenty-five miles of Worcester where you can study to be a freight representative, among thirty-nine schools of higher education total in the Worcester area. Freight representatives usually hold a Bachelor's degree, so you can expect to spend about four years training to become a freight representative if you already have a high school diploma.

CAREER DESCRIPTION: Freight Representative

Freight Representative video from the State of New Jersey Dept. of Labor and Workforce Development

In general, freight representatives expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. They also take orders from customers and arrange pickup of freight and cargo for delivery to loading platform.

Every day, freight representatives are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems.

It is important for freight representatives to notify consignees or customers of the arrival of freight or baggage, and manage delivery. They are often called upon to advise clients on transportation and payment methods. They also negotiate and arrange transport of goods with shipping or freight companies. They are sometimes expected to pack goods for shipping, using tools such as staplers and hammers. Somewhat less frequently, freight representatives are also expected to direct delivery trucks to shipping doors or designated marshalling areas, and help load and unload goods safely.

Freight representatives sometimes are asked to send samples of products to quality control units for inspection. They also have to be able to keep archives of all goods shipped and stored and assemble containers and crates used to transport items such as machines or vehicles. And finally, they sometimes have to retrieve stored items and trace lost shipments as needed.

Like many other jobs, freight representatives must be thorough and dependable and be able to work independently and make decisions on their own.

Similar jobs with educational opportunities in Worcester include:

  • Mail Carrier and Clerk. Sort mail for delivery. Deliver mail on established route by vehicle or on foot.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Freight Representative Training

Middlesex Community College - Bedford, MA

Middlesex Community College, Springs Rd, Bedford, MA 01730-9124. Middlesex Community College is a medium sized college located in Bedford, Massachusetts. It is a public school with primarily 2-year programs and has 8,511 students. Middlesex Community College has a less than one year and an associate's degree program in General Office Occupations and Clerical Services which graduated zero and three students respectively in 2008.


Professional Designation in Logistics and Supply Chain Management : Due to an overwhelming request for an entry level industry certification, the American Society of Transportation and Logistics (AST&L) now offers the Professional Designation in Logistics and Supply Chain Management (PLS) to professionals seeking an understanding of the key strategies for improving customer service and increasing the efficiency of their logistics and supply chain operations.

For more information, see the American Society of Transportation and Logistics, Inc. website.

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.