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Career and Education Opportunities for Social Service Coordinators in Worcester, Massachusetts

Worcester, Massachusetts provides a wide variety of opportunities, both career and educational, for social service coordinators. There are currently 4,740 jobs for social service coordinators in Massachusetts and this is projected to grow by 19% to 5,620 jobs by 2016. This is better than the nation as a whole, where employment opportunities for social service coordinators are expected to grow by about 13.8%. In general, social service coordinators plan, organize, or coordinate the activities of a social service program or community outreach organization.

Social service coordinators earn about $26 hourly or $55,610 yearly on average in Massachusetts and about $26 per hour or $55,980 yearly on average nationally. Incomes for social service coordinators are not quite as good as in the overall category of Specialized Management in Massachusetts, and not quite as good as the overall Specialized Management category nationally. Social service coordinators work in a variety of jobs, including: welfare officer, vocational rehabilitation administrator, and rehabilitation center manager.

There are thirty-nine schools of higher education in the Worcester area, including sixteen within twenty-five miles of Worcester where you can get a degree to start your career as a social service coordinator. The most common level of education for social service coordinators is a Bachelor's degree. You can expect to spend about four years studying to be a social service coordinator if you already have a high school diploma.

CAREER DESCRIPTION: Social Service Coordinator

In general, social service coordinators plan, organize, or coordinate the activities of a social service program or community outreach organization. They also oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits.

Social service coordinators furnish direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. They also direct efforts of professional and technical staff members and volunteers. Equally important, social service coordinators have to establish and maintain relationships with other agencies and organizations in community to meet community needs and to insure that services are not duplicated. They are often called upon to evaluate the work of staff and volunteers to insure that programs are of appropriate quality and that resources are used effectively. They are expected to ready and maintain records and reports, such as budgets or training manuals. Finally, social service coordinators establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

Every day, social service coordinators are expected to be able to speak clearly. They need to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for social service coordinators to speak to community groups to explain and interpret agency purposes and policies. They are often called upon to implement and evaluate staff, volunteer, or community training programs. They also formulate and administer budgets for programs, equipment and support services. They are sometimes expected to act as consultants to agency staff and other community programs regarding the interpretation of program-related federal and county regulations and policies. Somewhat less frequently, social service coordinators are also expected to direct fundraising efforts and the preparation of public relations materials.

Social service coordinators sometimes are asked to recruit and hire or sign up volunteers and staff. They also have to be able to research and analyze member or community needs to establish program directions and goals and represent organizations in relations with governmental and media institutions. And finally, they sometimes have to implement and evaluate staff, volunteer, or community training programs.

Like many other jobs, social service coordinators must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Worcester include:

  • Construction Foreman. Plan, direct, or budget, usually through subordinate supervisory personnel, activities concerned with the construction and maintenance of structures, facilities, and systems. Participate in the conceptual development of a construction project and oversee its organization, scheduling, and implementation.
  • Early Childhood Development Manager. Plan, direct, or coordinate the academic and nonacademic activities of preschool and child care centers or programs.
  • Educational Program Director. Plan, direct, or coordinate the academic, clerical, or auxiliary activities of public or private elementary or secondary level schools.
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  • Legislator. Develop laws and statutes at the Federal, State, or local level.
  • Natural Resources Specialist. Plan, direct, or coordinate activities in such fields as life sciences, physical sciences, and research and development in these fields.
  • Postmaster. Direct and coordinate operational, administrative, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

EDUCATIONAL OPPORTUNITIES: Social Service Coordinator Training

Worcester Polytechnic Institute - Worcester, MA

Worcester Polytechnic Institute, 100 Institute Road, Worcester, MA 01609-2280. Worcester Polytechnic Institute is a small school located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,469 students and an admission rate of 67%. Worcester Polytechnic Institute has 2 areas of study related to Social Service Coordinator. They are:

  • Business Administration and Management, bachelor's degree and master's degree which graduated six and nineteen students respectively in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, bachelor's degree, master's degree, and doctor's degree.

Dean College - Franklin, MA

Dean College, 99 Main Street, Franklin, MA 02038-1941. Dean College is a small college located in Franklin, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,321 students and an admission rate of 69%. Dean College has an associate's degree program in Business Administration and Management which graduated thirty-three students in 2008.

Middlesex Community College - Bedford, MA

Middlesex Community College, Springs Rd, Bedford, MA 01730-9124. Middlesex Community College is a medium sized college located in Bedford, Massachusetts. It is a public school with primarily 2-year programs and has 8,511 students. Middlesex Community College has a less than one year and an associate's degree program in Business Administration and Management which graduated thirteen and 138 students respectively in 2008.

Nichols College - Dudley, MA

Nichols College, Center Rd, Dudley, MA 01571-5000. Nichols College is a small college located in Dudley, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,520 students and an admission rate of 65%. Nichols College has 2 areas of study related to Social Service Coordinator. They are:

  • Business/Commerce, bachelor's degree which graduated 36 students in 2008.
  • Business Administration and Management, associate's degree, bachelor's degree, and master's degree which graduated seven, thirty-one, and eighty-eight students respectively in 2008.

Framingham State College - Framingham, MA

Framingham State College, 100 State Street, Framingham, MA 01701-9101. Framingham State College is a medium sized college located in Framingham, Massachusetts. It is a public school with primarily 4-year or above programs. It has 5,603 students and an admission rate of 56%. Framingham State College has 3 areas of study related to Social Service Coordinator. They are:

  • Human Services, master's degree which graduated 3 students in 2008.
  • Public Administration, master's degree which graduated 11 students in 2008.
  • Business Administration and Management, bachelor's degree and master's degree which graduated one and nineteen students respectively in 2008.

University of Phoenix-Central Massachusetts Campus - Westborough, MA

University of Phoenix-Central Massachusetts Campus, One Research Drive, Westborough, MA 01581-3906. University of Phoenix-Central Massachusetts Campus is a small university located in Westborough, Massachusetts. It is a private for-profit school with primarily 4-year or above programs and has 92 students. University of Phoenix-Central Massachusetts Campus has a bachelor's degree and a master's degree program in Business Administration and Management which graduated fourteen and six students respectively in 2008.

Anna Maria College - Paxton, MA

Anna Maria College, 50 Sunset Lane, Paxton, MA 01612-1198. Anna Maria College is a small college located in Paxton, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,333 students and an admission rate of 89%. Anna Maria College has 4 areas of study related to Social Service Coordinator. They are:

  • Human Services, bachelor's degree.
  • Public Administration, master's degree.
  • Business Administration and Management, associate's degree, bachelor's degree, master's degree, and post-master's certificate which graduated zero, zero, fifteen, and zero students respectively in 2008.
  • Non-Profit/Public/Organizational Management, postbaccalaureate certificate and post-master's certificate.

Mount Wachusett Community College - Gardner, MA

Mount Wachusett Community College, 444 Green St, Gardner, MA 01440-1000. Mount Wachusett Community College is a small college located in Gardner, Massachusetts. It is a public school with primarily 2-year programs and has 4,385 students. Mount Wachusett Community College has 4 areas of study related to Social Service Coordinator. They are:

  • Human Services, less than one year and associate's degree which graduated eight and thirty-one students respectively in 2008.
  • Business/Commerce, associate's degree which graduated 34 students in 2008.
  • Business Administration and Management, less than one year and associate's degree which graduated eight and thirty-eight students respectively in 2008.
  • Entrepreneurship/Entrepreneurial Studies, less than one year which graduated 2 students in 2008.

Quinsigamond Community College - Worcester, MA

Quinsigamond Community College, 670 West Boylston Street, Worcester, MA 01606-2092. Quinsigamond Community College is a medium sized college located in Worcester, Massachusetts. It is a public school with primarily 2-year programs and has 7,227 students. Quinsigamond Community College has 3 areas of study related to Social Service Coordinator. They are:

  • Community Organization and Advocacy, associate's degree which graduated 24 students in 2008.
  • Business Administration and Management, associate's degree which graduated 84 students in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, one to two year and associate's degree which graduated five and forty-two students respectively in 2008.

Becker College - Worcester, MA

Becker College, 61 Sever St, Worcester, MA 01609-2165. Becker College is a small college located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,752 students and an admission rate of 76%. Becker College has an associate's degree and a bachelor's degree program in Business Administration and Management which graduated seven and sixty-seven students respectively in 2008.

University of Massachusetts-Lowell - Lowell, MA

University of Massachusetts-Lowell, 1 University Ave, Lowell, MA 01854-5104. University of Massachusetts-Lowell is a large university located in Lowell, Massachusetts. It is a public school with primarily 4-year or above programs. It has 11,931 students and an admission rate of 71%. University of Massachusetts-Lowell has 3 areas of study related to Social Service Coordinator. They are:

  • Business/Commerce, associate's degree which graduated 5 students in 2008.
  • Business Administration and Management, bachelor's degree and master's degree which graduated zero and forty-two students respectively in 2008.
  • Entrepreneurship/Entrepreneurial Studies, bachelor's degree.

Assumption College - Worcester, MA

Assumption College, 500 Salisbury St, Worcester, MA 01609-1296. Assumption College is a small college located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,888 students and an admission rate of 71%. Assumption College has less than one year, associate's degree, bachelor's degree, master's degree, and post-master's certificate programs in Business Administration and Management which graduated three, one, one, forty-one, and zero students respectively in 2008.

Worcester State College - Worcester, MA

Worcester State College, 486 Chandler St, Worcester, MA 01602-2597. Worcester State College is a medium sized college located in Worcester, Massachusetts. It is a public school with primarily 4-year or above programs. It has 5,378 students and an admission rate of 54%. Worcester State College has 2 areas of study related to Social Service Coordinator. They are:

  • Business Administration and Management, bachelor's degree and master's degree which graduated one and eleven students respectively in 2008.
  • Non-Profit/Public/Organizational Management, master's degree which graduated 7 students in 2008.

Clark University - Worcester, MA

Clark University, 950 Main St, Worcester, MA 01610-1477. Clark University is a small university located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,330 students and an admission rate of 56%. Clark University has 3 areas of study related to Social Service Coordinator. They are:

  • Community Organization and Advocacy, master's degree which graduated 14 students in 2008.
  • Public Administration, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated zero, zero, and twenty-six students respectively in 2008.
  • Business Administration and Management, bachelor's degree and master's degree which graduated thirty-seven and ninety-eight students respectively in 2008.

Atlantic Union College - South Lancaster, MA

Atlantic Union College, 338 Main St, South Lancaster, MA 01561-1000. Atlantic Union College is a small college located in South Lancaster, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs and has 384 students. Atlantic Union College has a bachelor's degree program in Business Administration and Management which graduated two students in 2008.

Fitchburg State College - Fitchburg, MA

Fitchburg State College, 160 Pearl St, Fitchburg, MA 01420-2697. Fitchburg State College is a medium sized college located in Fitchburg, Massachusetts. It is a public school with primarily 4-year or above programs. It has 6,400 students and an admission rate of 66%. Fitchburg State College has 2 areas of study related to Social Service Coordinator. They are:

  • Human Services, bachelor's degree which graduated 1 student in 2008.
  • Business Administration and Management, less than one year, bachelor's degree, and master's degree which graduated zero, zero, and thirty-six students respectively in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Certified in Volunteer Administration: In the constantly changing contemporary work environment, the standard of best practices in volunteer management must remain at the highest level of expertise possible.

For more information, see the Council for Certification in Volunteer Administration website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Certified Manager of Community Associations: The Certified Manager of Community Associations (CMCA) is the only national certification program designed exclusively for managers of homeowner and condominium associations and cooperatives.

For more information, see the National Board of Certification for Community Association Managers website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.