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Career and Education Opportunities for Healthcare Managers in Worcester, Massachusetts

There is a wide variety of career and education opportunities for healthcare managers in the Worcester, Massachusetts area. About 8,210 people are currently employed as healthcare managers in Massachusetts. By 2016, this is expected to grow 14% to 9,320 people employed. This is not quite as good as the nation as a whole, where employment opportunities for healthcare managers are expected to grow by about 16.0%. In general, healthcare managers plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Healthcare managers earn approximately $45 hourly or $94,870 yearly on average in Massachusetts. Nationally they average about $38 per hour or $80,240 annually. Incomes for healthcare managers are not quite as good as in the overall category of Medical in Massachusetts, and not quite as good as the overall Medical category nationally. People working as healthcare managers can fill a number of jobs, such as: practice administrator, public health administrator, and nursing service director.

There are six schools within twenty-five miles of Worcester where you can study to be a healthcare manager, among thirty-nine schools of higher education total in the Worcester area. Healthcare managers usually hold a Bachelor's degree, so you can expect to spend about four years studying to be a healthcare manager if you already have a high school diploma.

CAREER DESCRIPTION: Healthcare Manager

Healthcare Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, healthcare managers plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Healthcare managers conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting. They also design and implement organizational policies and processes for the facility or medical unit. Equally important, healthcare managers have to confer with medical and community groups to consider service problems, respond to community needs, enhance public relations, direct efforts and plans, and promote health programs. They are often called upon to maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. They are expected to establish work schedules and assignments for staff, in line with workload, space and equipment availability. Finally, healthcare managers design and maintain computerized record management systems to store and process data such as personnel efforts and data, and to produce reports.

Every day, healthcare managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for healthcare managers to design instructional materials and conduct in-service and community-based educational programs. They are often called upon to design or expand and implement medical programs or health services that promote research and community health. They also establish objectives and evaluative or operational criteria for units they oversee. Somewhat less frequently, healthcare managers are also expected to design and implement organizational policies and processes for the facility or medical unit.

Healthcare managers sometimes are asked to oversee change in integrated health care delivery systems, such as work restructuring and shifts in the focus of care. and ready activity reports to inform management of the status and implementation plans of programs and quality initiatives. And finally, they sometimes have to design instructional materials and conduct in-service and community-based educational programs.

Like many other jobs, healthcare managers must have exceptional integrity and be able to take change and lead.

Similar jobs with educational opportunities in Worcester include:

  • Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Compensation and Benefits Manager. Plan, direct, or coordinate compensation and benefits activities and staff of an organization.
  • Computer Operations Manager. Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.
  • Early Childhood Development Manager. Plan, direct, or coordinate the academic and nonacademic activities of preschool and child care centers or programs.
  • Educational Program Director. Plan, direct, or coordinate the academic, clerical, or auxiliary activities of public or private elementary or secondary level schools.
  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Human Relations Manager. Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, and regulatory compliance.
  • Nurse Clinician. Plan, direct, or coordinate the daily patient care activities in a clinical practice. Ensure adherence to established clinical policies, protocols, and standards.

EDUCATIONAL OPPORTUNITIES: Healthcare Manager Training

Framingham State College - Framingham, MA

Framingham State College, 100 State Street, Framingham, MA 01701-9101. Framingham State College is a medium sized college located in Framingham, Massachusetts. It is a public school with primarily 4-year or above programs. It has 5,603 students and an admission rate of 56%. Framingham State College has a master's degree program in Health/Health Care Administration/Management which graduated five students in 2008.

Worcester State College - Worcester, MA

Worcester State College, 486 Chandler St, Worcester, MA 01602-2597. Worcester State College is a medium sized college located in Worcester, Massachusetts. It is a public school with primarily 4-year or above programs. It has 5,378 students and an admission rate of 54%. Worcester State College has a master's degree program in Health/Health Care Administration/Management which graduated fifteen students in 2008.

University of Massachusetts-Lowell - Lowell, MA

University of Massachusetts-Lowell, 1 University Ave, Lowell, MA 01854-5104. University of Massachusetts-Lowell is a large university located in Lowell, Massachusetts. It is a public school with primarily 4-year or above programs. It has 11,931 students and an admission rate of 71%. University of Massachusetts-Lowell has a master's degree program in Health/Health Care Administration/Management which graduated four students in 2008.

Assumption College - Worcester, MA

Assumption College, 500 Salisbury St, Worcester, MA 01609-1296. Assumption College is a small college located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,888 students and an admission rate of 71%. Assumption College has a less than one year program in Health/Health Care Administration/Management.

Clark University - Worcester, MA

Clark University, 950 Main St, Worcester, MA 01610-1477. Clark University is a small university located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,330 students and an admission rate of 56%. Clark University has a master's degree program in Health/Health Care Administration/Management.

Salter College-West Boylston - West Boylston, MA

Salter College-West Boylston, 184 West Boylston Suite # 1, West Boylston, MA 01583. Salter College-West Boylston is a small college located in West Boylston, Massachusetts. It is a private for-profit school with primarily 2-year programs and has 852 students. Salter College-West Boylston has a one to two year program in Health and Medical Administrative Services, Other Specialties.

CERTIFICATIONS

Medical Review Officer: AAMRO certification is recognized as an objective standard of competency and expertise for Medical Review Officers.

For more information, see the American Association of Medical Review Officers website.

Certified Corrections Nurse Manager: This category includes individuals who manage health care units or programs within a correctional setting.

For more information, see the American Correctional Association website.

Clinical Laboratory Consultant: The Certified Laboratory Consultant (CLC) is a medical laboratory expert who functions independently in providing laboratory-related guidance to healthcare facilities.

For more information, see the American Medical Technologists website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Certified in Volunteer Administration: In the constantly changing contemporary work environment, the standard of best practices in volunteer management must remain at the highest level of expertise possible.

For more information, see the Council for Certification in Volunteer Administration website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Certified Healthcare Protection Administrator: Through the International Association for Healthcare Security and Safety Commission on Certification, directors of security, safety, emergency preparedness and risk management administrators can achieve the highly coveted Certified Healthcare Protection Administrator (CHPA) designation.

For more information, see the International Association of Healthcare Security and Safety website.

Certified Provider Credentialing Specialist: The Certified Provider Credentialing Specialist (CPCS) is typically employed or contracted by a health care organization including, but not limited to, health plans, group practices, credentialing verification organizations or hospitals (health systems).

For more information, see the National Association of Medical Services Staff website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LICENSES

NURSING HOME ADMINISTRATOR

Licensing agency: Board of Registration of Nursing Home
Address: Administrators, Division of Registration, 239 Causeway Street, Boston, MA 02114

Phone: (617) 727-3069
Website: Board of Registration of Nursing Home Administrators Division of Registration

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.