Popular Careers

Career Development

Career development resources for aspiring professionals.

Career Change Center

Career change guides, tutorials and resources for professionals in transition.

Job Search Resources

Job search resources, websites, guides and directories for job seekers.


Career and Education Opportunities for Human Relations Managers in Worcester, Massachusetts

There is a wide variety of career and education opportunities for human relations managers in the Worcester, Massachusetts area. The national trend for human relations managers sees this job pool growing by about 9.6% over the next eight years. Human relations managers generally plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, and regulatory compliance.

The average wage in the general category of Human Resources jobs is $36 per hour or $74,537 per year in Massachusetts, and an average of $32 per hour or $65,602 per year nationwide. Human relations managers work in a variety of jobs, including: human resources representative , director of training, and personnel generalist manager.

There are four schools within twenty-five miles of Worcester where you can study to be a human relations manager, among thirty-nine schools of higher education total in the Worcester area. Human relations managers usually hold a Bachelor's degree, so you can expect to spend about four years training to become a human relations manager if you already have a high school diploma.

CAREER DESCRIPTION: Human Relations Manager

Human Relations Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, human relations managers plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, and regulatory compliance.

Human relations managers serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. They also furnish current and prospective employees with data related to policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Equally important, human relations managers have to administer compensation, benefits and performance management systems, and safety and recreation programs. They are often called upon to perform difficult staffing duties, including dealing with understaffing and administering disciplinary procedures. They are expected to advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Finally, human relations managers design or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards.

Every day, human relations managers are expected to be able to understand what others are saying to them even in a noisy environment. They need to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for human relations managers to analyze and modify compensation and benefits policies to determine competitive programs and insure adherence to legal requirements. They are often called upon to furnish terminated employees with outplacement or relocation assistance. They also study legislation and collective bargaining contracts to gauge industry trends. They are sometimes expected to analyze training needs to lay out employee development, language training and health and safety programs. Somewhat less frequently, human relations managers are also expected to perform difficult staffing duties, including dealing with understaffing and administering disciplinary procedures.

Human relations managers sometimes are asked to oversee the evaluation, classification and rating of occupations and job positions. They also have to be able to maintain records and compile statistical reports concerning personnel-related data such as hires and absenteeism rates and represent organization at personnel-related hearings and investigations. And finally, they sometimes have to negotiate bargaining agreements and help interpret labor contracts.

Like many other jobs, human relations managers must have exceptional integrity and be able to deal with stress and deal with situations calmly.

Similar jobs with educational opportunities in Worcester include:

  • Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Compensation and Benefits Manager. Plan, direct, or coordinate compensation and benefits activities and staff of an organization.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
  • Postmaster. Direct and coordinate operational, administrative, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

EDUCATIONAL OPPORTUNITIES: Human Relations Manager Training

Nichols College - Dudley, MA

Nichols College, Center Rd, Dudley, MA 01571-5000. Nichols College is a small college located in Dudley, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,520 students and an admission rate of 65%. Nichols College has a bachelor's degree program in Human Resources Management/Personnel Administration which graduated five students in 2008.

Assumption College - Worcester, MA

Assumption College, 500 Salisbury St, Worcester, MA 01609-1296. Assumption College is a small college located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,888 students and an admission rate of 71%. Assumption College has a less than one year program in Human Resources Management/Personnel Administration which graduated eight students in 2008.

Fitchburg State College - Fitchburg, MA

Fitchburg State College, 160 Pearl St, Fitchburg, MA 01420-2697. Fitchburg State College is a medium sized college located in Fitchburg, Massachusetts. It is a public school with primarily 4-year or above programs. It has 6,400 students and an admission rate of 66%. Fitchburg State College has a master's degree program in Human Resources Management/Personnel Administration which graduated ten students in 2008.

Clark University - Worcester, MA

Clark University, 950 Main St, Worcester, MA 01610-1477. Clark University is a small university located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,330 students and an admission rate of 56%. Clark University has a bachelor's degree program in Human Resources Management/Personnel Administration.

CERTIFICATIONS

Fundamental Payroll Certification: The Fundamental Payroll Certification (FPC) is open to all those who wish to demonstrate a baseline of payroll competency.

For more information, see the American Payroll Association website.

Certified Professional in Learning and Performance: The Certified Professional in Learning and Performance (CPLP) offered by the ASTD Certification Institute offers workplace learning and performance (WLP) professions an opportunity to enhance credibility and prove value in an increasingly competitive marketplace.

For more information, see the American Society for Training and Development website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Global Professional in Human Resources: Globalization is the defining political and economic force in the world today.

For more information, see the HR Certification Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

Work-Life Certified Professional: In association with Alliance for Work-Life Progress (AWLP), the work-life component of total rewards is now officially represented in the WorldatWork portfolio of educational offerings with the introduction of four new work-life courses and exams.

For more information, see the WorldAtWork website.

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.