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Career and Education Opportunities for Computer Operations Managers in Worcester, Massachusetts

For those living in the Worcester, Massachusetts area, there are many career and education opportunities for computer operations managers. About 10,610 people are currently employed as computer operations managers in Massachusetts. By 2016, this is expected to grow by 9% to about 11,550 people employed. This is not quite as good as the national trend for computer operations managers, which sees this job pool growing by about 16.9% over the next eight years. In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

The income of a computer operations manager is about $58 per hour or $122,670 yearly on average in Massachusetts. In the U.S. as a whole, their income is about $53 per hour or $112,210 annually on average. Earnings for computer operations managers are not quite as good as earnings in the general category of Computer and Operations in Massachusetts and not quite as good as general Computer and Operations category earnings nationally. People working as computer operations managers can fill a number of jobs, such as: information systems planner, programming and software development project manager, and network manager.

There are seventeen schools within twenty-five miles of Worcester where you can study to be a computer operations manager, among thirty-nine schools of higher education total in the Worcester area. Computer operations managers usually hold a Bachelor's degree, so you can expect to spend about four years studying to be a computer operations manager if you already have a high school diploma.

CAREER DESCRIPTION: Computer Operations Manager

Computer Operations Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

Computer operations managers confer with users and technicians to gauge computing needs and system requirements. They also stay abreast of advances in technology. Equally important, computer operations managers have to meet with department heads and others, to solicit cooperation and resolve problems. They are often called upon to inspect project plans to develop and direct project activity. They are expected to design and interpret organizational goals and procedures. Finally, computer operations managers assign and review the work of systems analysts and other computer-related staff.

Every day, computer operations managers are expected to be able to articulate ideas and problems. They need to read and understand documents and reports. It is also important that they listen to and understand others in meetings.

It is important for computer operations managers to recruit, hire, train and supervise staff, or participate in staffing decisions. They are often called upon to purchase needed equipment. They also control operational budget and expenditures. They are sometimes expected to oversee backup, security and user help systems. Somewhat less frequently, computer operations managers are also expected to inspect project plans to develop and direct project activity.

Computer operations managers sometimes are asked to ready and review operational reports or project progress reports. They also have to be able to direct daily operations of departments, analyzing workflow, establishing priorities, developing standards and setting deadlines And finally, they sometimes have to recruit, hire, train and supervise staff, or participate in staffing decisions.

Like many other jobs, computer operations managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Worcester include:

  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Business Administrator. Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

EDUCATIONAL OPPORTUNITIES: Computer Operations Manager Training

Worcester Polytechnic Institute - Worcester, MA

Worcester Polytechnic Institute, 100 Institute Road, Worcester, MA 01609-2280. Worcester Polytechnic Institute is a small school located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,469 students and an admission rate of 67%. Worcester Polytechnic Institute has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree, master's degree, and doctor's degree which graduated two, thirty-seven, and three students respectively in 2008.
  • Management Information Systems, bachelor's degree and master's degree which graduated one and seven students respectively in 2008.

Dean College - Franklin, MA

Dean College, 99 Main Street, Franklin, MA 02038-1941. Dean College is a small college located in Franklin, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,321 students and an admission rate of 69%. Dean College has an associate's degree program in Computer and Information Sciences which graduated two students in 2008.

Middlesex Community College - Bedford, MA

Middlesex Community College, Springs Rd, Bedford, MA 01730-9124. Middlesex Community College is a medium sized college located in Bedford, Massachusetts. It is a public school with primarily 2-year programs and has 8,511 students. Middlesex Community College has a less than one year and an associate's degree program in Computer and Information Sciences which graduated one and five students respectively in 2008.

Sawyer School - Pawtucket, RI

Sawyer School, 101 Main St, Pawtucket, RI 02860. Sawyer School is a small school located in Pawtucket, Rhode Island. It is a private for-profit school with primarily less-than 2-year programs and has 800 students. Sawyer School has a one to two year program in Management Information Systems which graduated three students in 2008.

Framingham State College - Framingham, MA

Framingham State College, 100 State Street, Framingham, MA 01701-9101. Framingham State College is a medium sized college located in Framingham, Massachusetts. It is a public school with primarily 4-year or above programs. It has 5,603 students and an admission rate of 56%. Framingham State College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 14 students in 2008.
  • Knowledge Management, bachelor's degree which graduated 2 students in 2008.

University of Phoenix-Central Massachusetts Campus - Westborough, MA

University of Phoenix-Central Massachusetts Campus, One Research Drive, Westborough, MA 01581-3906. University of Phoenix-Central Massachusetts Campus is a small university located in Westborough, Massachusetts. It is a private for-profit school with primarily 4-year or above programs and has 92 students. University of Phoenix-Central Massachusetts Campus has a master's degree program in Management Information Systems which graduated five students in 2008.

Anna Maria College - Paxton, MA

Anna Maria College, 50 Sunset Lane, Paxton, MA 01612-1198. Anna Maria College is a small college located in Paxton, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,333 students and an admission rate of 89%. Anna Maria College has a bachelor's degree program in Management Information Systems.

Lincoln Technical Institute - Lincoln, RI

Lincoln Technical Institute, 622 George Washington Hwy, Lincoln, RI 02865. Lincoln Technical Institute is a small school located in Lincoln, Rhode Island. It is a private for-profit school with primarily less-than 2-year programs and has 778 students. Lincoln Technical Institute has a one to two year program in Computer and Information Sciences.

Worcester State College - Worcester, MA

Worcester State College, 486 Chandler St, Worcester, MA 01602-2597. Worcester State College is a medium sized college located in Worcester, Massachusetts. It is a public school with primarily 4-year or above programs. It has 5,378 students and an admission rate of 54%. Worcester State College has a bachelor's degree program in Computer and Information Sciences which graduated one student in 2008.

Mount Wachusett Community College - Gardner, MA

Mount Wachusett Community College, 444 Green St, Gardner, MA 01440-1000. Mount Wachusett Community College is a small college located in Gardner, Massachusetts. It is a public school with primarily 2-year programs and has 4,385 students. Mount Wachusett Community College has an associate's degree program in Computer and Information Sciences which graduated eleven students in 2008.

Becker College - Worcester, MA

Becker College, 61 Sever St, Worcester, MA 01609-2165. Becker College is a small college located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,752 students and an admission rate of 76%. Becker College has a bachelor's degree program in Computer and Information Sciences which graduated five students in 2008.

University of Massachusetts-Lowell - Lowell, MA

University of Massachusetts-Lowell, 1 University Ave, Lowell, MA 01854-5104. University of Massachusetts-Lowell is a large university located in Lowell, Massachusetts. It is a public school with primarily 4-year or above programs. It has 11,931 students and an admission rate of 71%. University of Massachusetts-Lowell has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, associate's degree and bachelor's degree which graduated ten and ninety-six students respectively in 2008.
  • Computer Science, bachelor's degree, master's degree, and doctor's degree which graduated zero, twenty-seven, and two students respectively in 2008.

Assumption College - Worcester, MA

Assumption College, 500 Salisbury St, Worcester, MA 01609-1296. Assumption College is a small college located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,888 students and an admission rate of 71%. Assumption College has a bachelor's degree program in Computer Science.

Clark University - Worcester, MA

Clark University, 950 Main St, Worcester, MA 01610-1477. Clark University is a small university located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,330 students and an admission rate of 56%. Clark University has a bachelor's degree program in Computer Science which graduated one student in 2008.

Nichols College - Dudley, MA

Nichols College, Center Rd, Dudley, MA 01571-5000. Nichols College is a small college located in Dudley, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,520 students and an admission rate of 65%. Nichols College has a bachelor's degree program in Management Information Systems which graduated three students in 2008.

Atlantic Union College - South Lancaster, MA

Atlantic Union College, 338 Main St, South Lancaster, MA 01561-1000. Atlantic Union College is a small college located in South Lancaster, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs and has 384 students. Atlantic Union College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, one to two year and bachelor's degree.
  • Computer Science, one to two year, associate's degree, and bachelor's degree.

Fitchburg State College - Fitchburg, MA

Fitchburg State College, 160 Pearl St, Fitchburg, MA 01420-2697. Fitchburg State College is a medium sized college located in Fitchburg, Massachusetts. It is a public school with primarily 4-year or above programs. It has 6,400 students and an admission rate of 66%. Fitchburg State College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, less than one year and bachelor's degree which graduated zero and nine students respectively in 2008.
  • Computer Science, bachelor's degree and master's degree which graduated fourteen and twenty-six students respectively in 2008.

CERTIFICATIONS

Planning and Scheduling Professional: The PSP certification is to recognize specialists who meet a demanding set of planning and scheduling criteria by a rigorous examination, experience, education and ethical qualificaion.

For more information, see the AACE International (Association for the Advancement of Cost Engineering through total cost management) website.

Fundamental Payroll Certification: The Fundamental Payroll Certification (FPC) is open to all those who wish to demonstrate a baseline of payroll competency.

For more information, see the American Payroll Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

CIW Security Analyst: Security Analysts protect an organization's assets and operations.

For more information, see the Certified Internet Web Professionals website.

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Stay Sharp Program - Google Hacking and Defense: Network and system security administrators, hands-on security managers, information security officers, intrusion detection and vulnerability assessment personnel, any personnel responsible for the secure configuration of Internet facing systems and the protection of Intellectual Property within their organizations that need an understanding of typical security exposures that Google uncovers, how to use Google hacking as an evaluation tool and common techniques used by Google hackers.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Defeating Rogue Access Points: Security professionals who are concerned about the weaknesses of wireless networks.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Mastering Packet Analysis: Network administrators, information security analysts, intrusion detection and prevention analysts and network auditors that need an in-depth understanding of how to assess network protocols and use powerful network analysis tools.

For more information, see the Global Information Assurance Certification website.

Ethics in IT: All IT professionals including: Systems administrators, auditors, information security officers, programmers, systems analysts, database administrators, Information service providers, contractors, consultants.

For more information, see the Global Information Assurance Certification website.

Customer Support Analyst: Support center analysts provide front line support and act as the primary contact for customers.

For more information, see the Help Desk Institute website.

Desktop Support Technician: The HDI Desktop Support Technician certification is designed specifically for IT support professionals who spend much of their day visiting customers at their workstations or home office.

For more information, see the Help Desk Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Certified Ethical Hacker: The CEH Program certifies individuals in the specific network security discipline of Ethical Hacking from a vendor-neutral perspective.

For more information, see the International Council of E-Commerce Consultants website.

Licensed Penetration Tester: The licensed penetration tester is a program which trains security professionals to analyze the security posture of a network exhaustively and recommend corrective measures authoritatively.

For more information, see the International Council of E-Commerce Consultants website.

Network Security Administrator: The EC-Council's NSA certification looks at the network security in defensive mode.

For more information, see the International Council of E-Commerce Consultants website.

EC-Council Certified Security Analyst: EC-Council Certified Security Analyst (ECSA) complements the Certified Ethical Hacker (CEH) certification by exploring the analytical phase of ethical hacking.

For more information, see the International Council of E-Commerce Consultants website.

Security 5 Certification: The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics.

For more information, see the International Council of E-Commerce Consultants website.

Certified Information Systems Security Practitioner: The Systems Security Certified Practitioner (SSCP) credential offers information security tacticians, with implementation orientations, the opportunity to demonstrate their level of competence with the seven domains of the compendium of best practices for information security.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Associate of International Information Systems Security Certification Consortium: Associate of (ISC) status is available to those who have gained competence in key areas of industry knowledge and information security concepts and can pass either the CISSP® or SSCP® examinations, but lack the years of practical work experience required for full accreditation.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certification and Accreditation Professional: The CAP credential is an objective measure of the knowledge, skills and abilities required for personnel involved in the Certification and Accreditation process.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certified Web Professional - Server Administrator: A CWP Server Administrator manages and tunes E-Commerce infrastructure including Web servers, FTP, news, and mail servers for mid-size to large businesses.

For more information, see the International Webmasters Association website.

Level I: Network Performance Technologies : Gain network performance expertise through in-depth analysis of networking protocols and their role in delivering application performance.

For more information, see the NetQoS website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

Security Certified Network Professional: The SCNP program focuses on defensive security technologies, such as Firewalls and Intrusion Detection.

For more information, see the Security Certified Program website.

WOW Certified E-Commerce Manager: E-Commerce Managers are masters at developing and executing web marketing and e-commerce strategies and operations.

For more information, see the World Organization of Webmasters website.

WOW Certified Web Consultant: Small Business Certified Web Consultants are professionals in designing, building and overseeing Web sites for medium or large companies or personal businesses as the Web manager or project manager.

For more information, see the World Organization of Webmasters website.

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.