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Career and Education Opportunities for Food and Beverage Supervisors in Worcester, Massachusetts

For those living in the Worcester, Massachusetts area, there are many career and education opportunities for food and beverage supervisors. Currently, 16,890 people work as food and beverage supervisors in Massachusetts. This is expected to grow by 8% to about 18,210 people by 2016. This is better than the nation as a whole, where employment opportunities for food and beverage supervisors are expected to grow by about 6.6%. In general, food and beverage supervisors supervise workers engaged in preparing and serving food.

Food and beverage supervisors earn about $16 hourly or $35,110 yearly on average in Massachusetts and about $13 hourly or $28,970 per year on average nationally. Food and beverage supervisors earn more than people working in the category of Cooking generally in Massachusetts and more than people in the Cooking category nationally. Jobs in this field include: food supervisor, banquet captain, and head waiter/waitress.

There are thirty-nine schools of higher education in the Worcester area, including one within twenty-five miles of Worcester where you can get a degree to start your career as a food and beverage supervisor. Food and beverage supervisors usually hold a high school diploma or GED, so it will take only a short time to learn to be a food and beverage supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Food and Beverage Supervisor

Food and Beverage Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, food and beverage supervisors supervise workers engaged in preparing and serving food.

Food and beverage supervisors train staff in food preparation, and in service, sanitation, and safety procedures. They also inspect supplies and work areas to insure efficient service and conformance to standards. Equally important, food and beverage supervisors have to resolve customer complaints regarding food service. They are often called upon to observe and evaluate staff and work procedures in order to insure quality standards and service. They are expected to assign duties and work stations to employees in accordance with work requirements. Finally, food and beverage supervisors recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

Every day, food and beverage supervisors are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they evaluate problems as they arise.

It is important for food and beverage supervisors to compile and balance cash receipts at the end of the day or shift. They are often called upon to estimate ingredients and supplies required to ready a recipe. They also analyze operational problems, such as theft and wastage, and establish procedures to avoid these problems. They are sometimes expected to perform personnel actions such as hiring and firing staff, consulting with other managers as needed. Somewhat less frequently, food and beverage supervisors are also expected to estimate ingredients and supplies required to ready a recipe.

Food and beverage supervisors sometimes are asked to perform serving duties such as carving meat, preparing flambe dishes, or serving wine and liquor. They also have to be able to control inventories of food and liquor, and report shortages to designated personnel and design departmental objectives and strategies. And finally, they sometimes have to purchase or requisition supplies and equipment needed to insure quality and timely delivery of services.

Like many other jobs, food and beverage supervisors must be reliable and believe in cooperation and coordination.

Similar jobs with educational opportunities in Worcester include:

  • Chef. Direct the preparation, seasoning, and cooking of salads, soups, or other foods. May plan and price menu items, order supplies, and keep records and accounts. May participate in cooking.
  • Institutional Cook. Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.
  • Personal Chef. Prepare meals in private homes.
  • Restaurant Chef. Prepare, season, and cook soups, meats, or other foodstuffs in restaurants. May order supplies, keep records and accounts, price items on menu, or plan menu.

EDUCATIONAL OPPORTUNITIES: Food and Beverage Supervisor Training

Salter College-West Boylston - West Boylston, MA

Salter College-West Boylston, 184 West Boylston Suite # 1, West Boylston, MA 01583. Salter College-West Boylston is a small college located in West Boylston, Massachusetts. It is a private for-profit school with primarily 2-year programs and has 852 students. Salter College-West Boylston has a one to two year program in Cooking and Related Culinary Arts which graduated thirty-one students in 2008.


Certified Correctional Foodservice Professional: A key purpose of the Certified Correctional Foodservice Professional certification is to develop the highest standards in.

For more information, see the American Correctional Food Service Association website.

Certified Culinarian: An entry level culinarian professional within a commercial foodservice operation.

For more information, see the American Culinary Federation, Inc. website.

Preventing Disease Transmission: A two-hour training module for employers and employees who, while on the job, may be exposed to blood or other body fluids that could cause infection.

For more information, see the American Red Cross website.

Quality Coffee Certification Program: The purpose of QCCP is to provide operators with sales tools and knowledge that will help them begin or enhance their own quality coffee program for their customers.

For more information, see the National Automatic Merchandising Association website.

School Nutrition Specialist: The Credentialing Program of the School Nutrition Association was created to enhance the professional image of school nutrition professionals.

For more information, see the School Nutrition Association website.

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.