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Telephone: Career and Education Opportunities in Massachusetts

Telephone: Telephone and switchboard operators are often the first voice a customer hears when contacting a company. Using their knowledge of a company's operation, they route people with questions to the right person at the right time.

Massachusetts
Massachusetts photo by PapaDunes

Massachusetts has a population of 6,593,587, which has grown by 3.85% in the last 10 years. Nicknamed the "Bay State," Massachusetts's capital and largest city is Boston. In 2008, there were a total of 4,251,139 jobs in Massachusetts. The average annual income was $50,897 in 2008, up from $49,644 in 2007. The unemployment rate in Massachusetts was 8.4% in 2009, which has grown by 3.1% since the previous year. About 33.2% of Massachusetts residents have college degrees, which is higher than the national average.

The top industries in Massachusetts include wholesale electronic markets and brokers, portfolio management, and navigational, measuring, electromedical, and control instruments manufacturing. Notable tourist destinations include the Boston Sparks Association, the Gibson House Museum, and the Boston Fire Museum.

CITIES WITH Telephone OPPORTUNITIES IN Massachusetts


Featured Online Colleges

Everest University
Liberty University
American InterContinental University Online

CAREERS WITHIN Telephone

Telephone Operator

Telephone Operators provide information by accessing alphabetical and geographical directories. Telephone Operators need to listen well to others and take in their information and issues. They also need to listen well to others and take in their information and issues.