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Career and Education Opportunities for Interviewers in Massachusetts

Massachusetts has a population of 6,593,587, which has grown by 3.85% in the last 10 years. Nicknamed the "Bay State," Massachusetts's capital and biggest city is Boston.

There are currently 5,460 jobs for interviewers in Massachusetts and this is projected to grow 8% to 5,890 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for interviewers are expected to grow by about 15.6%. Interviewers generally interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires.

Income for interviewers is about $16 hourly or $33,270 per year on average in Massachusetts. Nationally, their income is about $13 per hour or $28,140 yearly. Earnings for interviewers are not quite as good as earnings in the general category of Credit Authorization in Massachusetts and not quite as good as general Credit Authorization category earnings nationally.

In 2008, there were a total of 4,251,139 jobs in Massachusetts. The average annual income was $50,897 in 2008, up from $49,644 in 2007. The unemployment rate in Massachusetts was 8.4% in 2009, which has grown by 3.1% since the previous year. Approximately 33.2% of Massachusetts residents have college degrees, which is higher than the national average.

The top industries in Massachusetts include wholesale electronic markets and brokers, portfolio management, and navigational, measuring, electromedical, and control instruments manufacturing. Notable tourist destinations include the Cat Fund, the Gardner Museum, and the Boston History Center & Museum.

CITIES WITH Interviewer OPPORTUNITIES IN Massachusetts


JOB DESCRIPTION: Interviewer

Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, interviewers interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. They also ask specific questions, record answers, and assist persons with completing form.

Every day, interviewers are expected to be able to speak clearly. They need to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

Similar jobs with educational opportunities in Massachusetts include:

  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Eligibility and Occupancy Interviewer. Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.
  • Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.

LOCATION INFORMATION: Massachusetts

Massachusetts
Massachusetts photo by PapaDunes

Massachusetts has a population of 6,593,587, which has grown by 3.85% in the last 10 years. Nicknamed the "Bay State," Massachusetts's capital and largest city is Boston. In 2008, there were a total of 4,251,139 jobs in Massachusetts. The average annual income was $50,897 in 2008, up from $49,644 in 2007. The unemployment rate in Massachusetts was 8.4% in 2009, which has grown by 3.1% since the previous year. About 33.2% of Massachusetts residents have college degrees, which is higher than the national average.

The top industries in Massachusetts include wholesale electronic markets and brokers, portfolio management, and navigational, measuring, electromedical, and control instruments manufacturing. Notable tourist destinations include the Boston Sparks Association, the Gibson House Museum, and the Boston Fire Museum.