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Career and Education Opportunities for Receptionists in Massachusetts

Massachusetts has a population of 6,593,587, which has grown by 3.85% over the past decade. Nicknamed the "Bay State," Massachusetts's capital and biggest city is Boston.

About 26,440 people are currently employed as receptionists in Massachusetts. By 2016, this is expected to grow 11% to 29,310 people employed. This is not quite as good as the nation as a whole, where employment opportunities for receptionists are expected to grow by about 15.2%. In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties.

Receptionists earn about $13 per hour or $27,440 annually on average in Massachusetts and about $11 hourly or $24,550 yearly on average nationally. Incomes for receptionists are not quite as good as in the overall category of Clerical in Massachusetts, and not quite as good as the overall Clerical category nationally.

In 2008, there were a total of 4,251,139 jobs in Massachusetts. The average annual income was $50,897 in 2008, up from $49,644 the previous year. The unemployment rate in Massachusetts was 8.4% in 2009, which has grown by 3.1% since the previous year. Roughly 33.2% of Massachusetts residents have college degrees, which is higher than the national average.

The top industries in Massachusetts include wholesale electronic markets and brokers, portfolio management, and navigational, measuring, electromedical, and control instruments manufacturing. Notable tourist attractions include the Gibson House Museum, the Boston Sparks Association, and the The Bostonian Society.

CITIES WITH Receptionist OPPORTUNITIES IN Massachusetts


JOB DESCRIPTION: Receptionist

Receptionist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

Similar jobs with educational opportunities in Massachusetts include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

LOCATION INFORMATION: Massachusetts

Massachusetts
Massachusetts photo by PapaDunes

Massachusetts has a population of 6,593,587, which has grown by 3.85% in the last 10 years. Nicknamed the "Bay State," Massachusetts's capital and largest city is Boston. In 2008, there were a total of 4,251,139 jobs in Massachusetts. The average annual income was $50,897 in 2008, up from $49,644 in 2007. The unemployment rate in Massachusetts was 8.4% in 2009, which has grown by 3.1% since the previous year. About 33.2% of Massachusetts residents have college degrees, which is higher than the national average.

The top industries in Massachusetts include wholesale electronic markets and brokers, portfolio management, and navigational, measuring, electromedical, and control instruments manufacturing. Notable tourist destinations include the Boston Sparks Association, the Gibson House Museum, and the Boston Fire Museum.