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Career and Education Opportunities for Computer Support Specialists in Massachusetts

Massachusetts has a population of 6,593,587, which has grown by 3.85% in the last 10 years. Nicknamed the "Bay State," Massachusetts's capital and biggest city is Boston.

There are currently 17,360 jobs for computer support specialists in Massachusetts and this is projected to grow 6% to 18,420 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for computer support specialists are expected to grow by about 13.8%. In general, computer support specialists provide technical assistance to computer system users.

The income of a computer support specialist is about $26 per hour or $54,810 per year on average in Massachusetts. In the U.S. as a whole, their income is about $20 per hour or $43,450 per year on average. Earnings for computer support specialists are not quite as good as earnings in the general category of Computer in Massachusetts and not quite as good as general Computer category earnings nationally. People working as computer support specialists can fill a number of jobs, such as: desktop support technician, pc support specialist , and help desk representative.

In 2008, there were a total of 4,251,139 jobs in Massachusetts. The average annual income was $50,897 in 2008, up from $49,644 the previous year. The unemployment rate in Massachusetts was 8.4% in 2009, which has grown by 3.1% since the previous year. About 33.2% of Massachusetts residents have college degrees, which is higher than the national average.

The top industries in Massachusetts include wholesale electronic markets and brokers, portfolio management, and navigational, measuring, electromedical, and control instruments manufacturing. Notable tourist destinations include the Boston Sparks Association, the Boston Fire Museum, and the Gibson House Museum.

CITIES WITH Computer Support Specialist OPPORTUNITIES IN Massachusetts


JOB DESCRIPTION: Computer Support Specialist

Computer Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer support specialists provide technical assistance to computer system users. They also answer questions or resolve computer problems for clients in person, via telephone or from remote location.

Every day, computer support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

Similar jobs with educational opportunities in Massachusetts include:

  • Applications Programmer. Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team.
  • Computer Programmer. Convert project specifications and statements of problems and procedures to detailed logical flow charts for coding into computer language. Develop and write computer programs to store, locate, and retrieve specific documents, data, and information. May program web sites.
  • Computer Scientist. Conduct research into fundamental computer and information science as theorists, designers, or inventors. Solve or develop solutions to problems in the field of computer hardware and software.
  • Computer Security Specialist. Plan, coordinate, and implement security measures for information systems to regulate access to computer data files and prevent unauthorized modification, destruction, or disclosure of information.
  • Computer Systems Analyst. Analyze science, engineering, and all other data processing problems for application to electronic data processing systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. May supervise computer programmers.
  • Computer Systems Engineer. Research, design, and test operating systems-level software, compilers, and network distribution software for medical, industrial, and general computing applications. Set operational specifications and formulate and analyze software requirements. Apply principles and techniques of computer science, engineering, and mathematical analysis.
  • Data Base Design Analyst. Coordinate changes to computer databases, test and implement the database applying knowledge of database management systems. May plan, coordinate, and implement security measures to safeguard computer databases.
  • Network Operations Analyst. Determine user requirements and design specifications for computer networks. Plan and implement network upgrades.
  • Network Systems and Data Communications Analyst. Analyze, design, and evaluate network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, and other data communications systems. Perform network modeling, analysis, and planning. Research and recommend network and data communications hardware and software. Includes telecommunications specialists who deal with the interfacing of computer and communications equipment. May supervise computer programmers.
  • Network and Computer Systems Administrator. Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.
  • Software Engineer. Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.

LOCATION INFORMATION: Massachusetts

Massachusetts
Massachusetts photo by PapaDunes

Massachusetts has a population of 6,593,587, which has grown by 3.85% in the last 10 years. Nicknamed the "Bay State," Massachusetts's capital and largest city is Boston. In 2008, there were a total of 4,251,139 jobs in Massachusetts. The average annual income was $50,897 in 2008, up from $49,644 in 2007. The unemployment rate in Massachusetts was 8.4% in 2009, which has grown by 3.1% since the previous year. About 33.2% of Massachusetts residents have college degrees, which is higher than the national average.

The top industries in Massachusetts include wholesale electronic markets and brokers, portfolio management, and navigational, measuring, electromedical, and control instruments manufacturing. Notable tourist destinations include the Boston Sparks Association, the Gibson House Museum, and the Boston Fire Museum.