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Career and Education Opportunities for Retail Sales Managers in Boston, Massachusetts

For those living in the Boston, Massachusetts area, there are many career and education opportunities for retail sales managers. The national trend for retail sales managers sees this job pool growing by about 5.2% over the next eight years. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Income for retail sales managers is about $18 hourly or $38,510 per year on average in Massachusetts. Nationally, their income is about $16 per hour or $35,310 annually. Compared with people working in the overall category of Sales and Clerical, people working as retail sales managers in Massachusetts earn less. They earn less than people working in the overall category of Sales and Clerical nationally.

The Boston area is home to 151 schools of higher education, including fourteen within twenty-five miles of Boston where you can get a degree as a retail sales manager. The most common level of education for retail sales managers is a high school diploma or GED. You can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Boston include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Bridgewater State College - Bridgewater, MA

Bridgewater State College, 131 Summer Street, Bridgewater, MA 02325. Bridgewater State College is a large college located in Bridgewater, Massachusetts. It is a public school with primarily 4-year or above programs. It has 10,269 students and an admission rate of 62%. Bridgewater State College has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Bay State College - Boston, MA

Bay State College, 122 Commonwealth Avenue, Boston, MA 02116. Bay State College is a small college located in Boston, Massachusetts. It is a private for-profit school with primarily 4-year or above programs. It has 732 students and an admission rate of 78%. Bay State College has an associate's degree program in Specialized Merchandising, Sales, & Related Marketing Operations, Other Specialties which graduated twenty-three students in 2008.

Wentworth Institute of Technology - Boston, MA

Wentworth Institute of Technology, 550 Huntington Ave, Boston, MA 02115. Wentworth Institute of Technology is a small school located in Boston, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs and has 3,283 students. Wentworth Institute of Technology has an associate's degree and a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated zero and twenty-eight students respectively in 2008.

Worcester Polytechnic Institute - Worcester, MA

Worcester Polytechnic Institute, 100 Institute Road, Worcester, MA 01609-2280. Worcester Polytechnic Institute is a small school located in Worcester, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,469 students and an admission rate of 67%. Worcester Polytechnic Institute has bachelor's degree, master's degree, and doctor's degree programs in Business, Management, Marketing, & Related Support Services, Other Specialties.

Simmons College - Boston, MA

Simmons College, 300 The Fenway, Boston, MA 02115-5898. Simmons College is a small college located in Boston, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,933 students and an admission rate of 55%. Simmons College has a bachelor's degree program in Retailing and Retail Operations which graduated two students in 2008.

Boston University - Boston, MA

Boston University, One Silber Way, Boston, MA 02215. Boston University is a large university located in Boston, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 31,669 students and an admission rate of 59%. Boston University has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated five students in 2008.

Quinsigamond Community College - Worcester, MA

Quinsigamond Community College, 670 West Boylston Street, Worcester, MA 01606-2092. Quinsigamond Community College is a medium sized college located in Worcester, Massachusetts. It is a public school with primarily 2-year programs and has 7,227 students. Quinsigamond Community College has a one to two year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated five and forty-two students respectively in 2008.

Roxbury Community College - Roxbury Crossing, MA

Roxbury Community College, 1234 Columbus Ave, Roxbury Crossing, MA 02120-3400. Roxbury Community College is a small college located in Roxbury Crossing, Massachusetts. It is a public school with primarily 2-year programs and has 2,561 students. Roxbury Community College has less than one year, one to two year, and associate's degree programs in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one, zero, and ten students respectively in 2008.

North Shore Community College - Danvers, MA

North Shore Community College, 1 Ferncroft Rd, Danvers, MA 01923-0840. North Shore Community College is a medium sized college located in Danvers, Massachusetts. It is a public school with primarily 2-year programs and has 7,223 students. North Shore Community College has a one to two year and an associate's degree program in Floriculture/Floristry Operations and Management which graduated zero and two students respectively in 2008.

Bentley University - Waltham, MA

Bentley University, 175 Forest St, Waltham, MA 02452-4705. Bentley University is a medium sized university located in Waltham, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,675 students and an admission rate of 38%. Bentley University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated 120 students in 2008.

Massachusetts Bay Community College - Wellesley Hills, MA

Massachusetts Bay Community College, 50 Oakland St, Wellesley Hills, MA 02481-5399. Massachusetts Bay Community College is a medium sized college located in Wellesley Hills, Massachusetts. It is a public school with primarily 2-year programs and has 4,975 students. Massachusetts Bay Community College has a less than one year program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated four students in 2008.

Massachusetts Institute of Technology - Cambridge, MA

Massachusetts Institute of Technology, 77 Massachusetts Avenue, Cambridge, MA 02139-4307. Massachusetts Institute of Technology is a large school located in Cambridge, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,299 students and an admission rate of 12%. Massachusetts Institute of Technology has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated twenty-one students in 2008.

Boston College - Chestnut Hill, MA

Boston College, 140 Commonwealth Ave, Chestnut Hill, MA 02467. Boston College is a large college located in Chestnut Hill, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 14,623 students and an admission rate of 26%. Boston College has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated sixty-one students in 2008.

Northeastern University - Boston, MA

Northeastern University, 360 Huntington Ave, Boston, MA 02115-5000. Northeastern University is a large university located in Boston, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 25,368 students and an admission rate of 35%. Northeastern University has a bachelor's degree and a post-master's certificate program in E-Commerce/Electronic Commerce.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Boston, Massachusetts

Boston, Massachusetts
Boston, Massachusetts photo by Ahonc

Boston is situated in Suffolk County, Massachusetts. It has a population of over 609,023, which has grown by 3.4% over the last ten years. The cost of living index in Boston, 136, is far greater than the national average. New single-family homes in Boston are valued at $216,200 on average, which is well below the state average. In 2008, twenty-three new homes were constructed in Boston, down from forty-eight the previous year.

The three most popular industries for women in Boston are health care, educational services, and professional, scientific, and technical services. For men, it is professional, scientific, and technical services, educational services, and accommodation and food services. The average travel time to work is about 29 minutes. More than 35.6% of Boston residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 15.3%, is higher than the state average.

The unemployment rate in Boston is 8.2%, which is less than Massachusetts's average of 8.4%.

The percentage of Boston residents that are affiliated with a religious congregation, 60.0%, is more than the national average but less than the state average. Brighton Congregational Church, Leslie Lindsay Chapel and Universalist Meeting House are some of the churches located in Boston. The largest religious groups are the Catholic Church, the Muslim Estimate and the Episcopal Church.

Boston is home to the Metropolitan Water Works Pumping Stations and the Mystic Pier 1 as well as Schoolboy Stadium and Liberty Square. Shopping centers in the area include Legion Shopping Center, Longwood Galleria Shopping Center and Neponset Circle Shopping Center. Visitors to Boston can choose from Federalist Restaurant, Eco-Logical Solutions and Omni Parker Hotel for temporary stays in the area.