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Human Resources and Customer Service: Career and Education Opportunities in Columbia, Maryland

Human Resources and Customer Service: Human Services personnel are focused on people, both inside and outside of an organization, and the organization's relationship with them. Working in areas as diverse as HR and customer service, these workers handle the human side of organizations.

Columbia, Maryland
Columbia, Maryland photo by Jeff Kubina

Columbia is located in Howard County, Maryland. It has a population of over 96,421. The cost of living index in Columbia, 100, is near the national average.

The three most popular industries for women in Columbia are educational services, health care, and professional, scientific, and technical services. For men, it is professional, scientific, and technical services, public administration, and educational services. The average travel time to work is about 30 minutes. More than 59.0% of Columbia residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 28.7%, is higher than the state average.

The percentage of Columbia residents that are affiliated with a religious congregation, 49.3%, is less than the national average but more than the state average. Abiding Savior Lutheran Church, Atholton Seventh Day Adventist Church and Long Reach Interfaith Center are all churches located in Columbia. The most prominent religious groups are the Catholic Church, the United Methodist Church and the Southern Baptist Convention.

Columbia is home to the Symphony Woods Office Center and the Rivers Corporate Park as well as Middle Patuxent Environmental Area and Clarksville Environmental Area. Shopping centers in the area include Governor Century Plaza Shopping Center, Atholton Shopping Center and Owen Brown Village Shopping Center. Visitors to Columbia can choose from PFMG, Courtyard by Marriott and Hilton Inn Columbia for temporary stays in the area.

Featured Online Colleges

Everest University
Liberty University
American InterContinental University Online

CAREERS WITHIN: Human Resources and Customer Service

Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing. Eligibility and Occupancy Interviewers need to listen well to others and take in their information and issues. They also need to speak clearly and communicate with others.