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Career and Education Opportunities for Office Managers in Baltimore, Maryland

There is a wide variety of career and education opportunities for office managers in the Baltimore, Maryland area. Currently, 26,670 people work as office managers in Maryland. This is expected to grow by 8% to 28,720 people by 2016. This is not quite as good as the national trend for office managers, which sees this job pool growing by about 11.0% over the next eight years. In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers earn approximately $23 hourly or $48,180 yearly on average in Maryland. Nationally they average about $22 hourly or $45,790 annually. Incomes for office managers are the same as in the overall category of Management in Maryland, and the same as the overall Management category nationally.

There are four schools within twenty-five miles of Baltimore where you can study to be an office manager, among 102 schools of higher education total in the Baltimore area. The most common level of education for office managers is a high school diploma or GED. You can expect to spend only a short time studying to be an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Howard University - Washington, DC

Howard University, 2400 Sixth St NW, Washington, DC 20059-0001. Howard University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,696 students and an admission rate of 49%. Howard University has a bachelor's degree program in Medical/Health Management & Clinical Assistant/Specialist.

Columbia Union College - Takoma Park, MD

Columbia Union College, 7600 Flower Ave, Takoma Park, MD 20912. Columbia Union College is a small college located in Takoma Park, Maryland. It is a private not-for-profit school with primarily 4-year or above programs and has 974 students. Columbia Union College has a one to two year program in Office Management and Supervision.

University of Maryland-University College - Adelphi, MD

University of Maryland-University College, 3501 University Blvd East, Adelphi, MD 20783-8010. University of Maryland-University College is a large university located in Adelphi, Maryland. It is a public school with primarily 4-year or above programs and has 34,130 students. University of Maryland-University College has a two to four year program in Customer Service Management which graduated two students in 2008.

George Washington University - Washington, DC

George Washington University, 2121 I Street, NW, Washington, DC 20052. George Washington University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 25,027 students and an admission rate of 37%. George Washington University has a master's degree program in Office Management and Supervision which graduated one student in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Baltimore, Maryland

Baltimore, Maryland
Baltimore, Maryland photo by Nfutvol

Baltimore is located in Baltimore City County, Maryland. It has a population of over 636,919, which has shrunk by 2.2% in the past ten years. The cost of living index in Baltimore, 96, is near the national average. New single-family homes in Baltimore cost $139,700 on average, which is well below the state average. In 2008, one hundred fifty-three new homes were built in Baltimore, down from two hundred four the previous year.

The top three industries for women in Baltimore are health care, educational services, and public administration. For men, it is construction, educational services, and public administration. The average travel time to work is about 31 minutes. More than 19.1% of Baltimore residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.7%, is lower than the state average.

The unemployment rate in Baltimore is 10.8%, which is greater than Maryland's average of 7.2%.

A W Wilson Memorial United Methodist Church, Abbott Memorial Presbyterian Church and Rogers Avenue Synagogue are all churches located in Baltimore.

Baltimore is home to the Governors Yacht Club and the Oriole Park at Camden Yards as well as Venable Park and Eutaw-Madison Apartment House Historic District. Shopping centers in the area include Alameda Shopping Center, Village Square of Cross Keys Shopping Center and Waverly Tower Shopping Center. Visitors to Baltimore can choose from Four Seasons Complete Camper Care Center, Knights Inn and Hilton & Towers for temporary stays in the area.