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Career and Education Opportunities for Hotel or Motel Managers in Baltimore, Maryland

For those living in the Baltimore, Maryland area, there are many career and education opportunities for hotel or motel managers. About 1,110 people are currently employed as hotel or motel managers in Maryland. By 2016, this is expected to grow by 12% to 1,250 people employed. This is better than the nation as a whole, where employment opportunities for hotel or motel managers are expected to grow by about 4.7%. In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Income for hotel or motel managers is about $27 hourly or $57,720 annually on average in Maryland. Nationally, their income is about $22 per hour or $45,800 annually. Incomes for hotel or motel managers are not quite as good as in the overall category of Services in Maryland, and not quite as good as the overall Services category nationally. Hotel or motel managers work in a variety of jobs, including: front office agent, resort keeper, and housing officer.

There are seven schools within twenty-five miles of Baltimore where you can study to be a hotel or motel manager, among 102 schools of higher education total in the Baltimore area. The most common level of education for hotel or motel managers is an Associate's, or other 2-year degree. You can expect to spend about two years studying to be a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Baltimore include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

Howard University - Washington, DC

Howard University, 2400 Sixth St NW, Washington, DC 20059-0001. Howard University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,696 students and an admission rate of 49%. Howard University has a bachelor's degree program in Hospitality Administration/Management which graduated eleven students in 2008.

Anne Arundel Community College - Arnold, MD

Anne Arundel Community College, 101 College Pky, Arnold, MD 21012-1895. Anne Arundel Community College is a large college located in Arnold, Maryland. It is a public school with primarily 2-year programs and has 15,149 students. Anne Arundel Community College has a one to two year and an associate's degree program in Hotel/Motel Administration/Management which graduated seven and eighteen students respectively in 2008.

Baltimore City Community College - Baltimore, MD

Baltimore City Community College, 2901 Liberty Hts Ave, Baltimore, MD 21215-7893. Baltimore City Community College is a medium sized college located in Baltimore, Maryland. It is a public school with primarily 2-year programs and has 6,884 students. Baltimore City Community College has an associate's degree program in Hotel/Motel Administration/Management which graduated one student in 2008.

Prince George's Community College - Largo, MD

Prince George's Community College, 301 Largo Rd, Largo, MD 20774-2199. Prince George's Community College is a large college located in Largo, Maryland. It is a public school with primarily 2-year programs and has 12,005 students. Prince George's Community College has a one to two year program in Hotel/Motel Administration/Management.

The Community College of Baltimore County - Baltimore, MD

The Community College of Baltimore County, 7201 Rossville Blvd., Baltimore, MD 21237. The Community College of Baltimore County is a large college located in Baltimore, Maryland. It is a public school with primarily 2-year programs and has 20,673 students. The Community College of Baltimore County has an associate's degree program in Hotel/Motel Administration/Management which graduated three students in 2008.

Baltimore International College - Baltimore, MD

Baltimore International College, 17 Commerce Street, Commerce Exchange, Baltimore, MD 21202-3230. Baltimore International College is a small college located in Baltimore, Maryland. It is a private not-for-profit school with primarily 4-year or above programs and has 500 students. Baltimore International College has one to two year, associate's degree, and bachelor's degree programs in Hotel/Motel Administration/Management which graduated zero, one, and twenty-four students respectively in 2008.

Morgan State University - Baltimore, MD

Morgan State University, 1700 East Cold Spring Lane, Baltimore, MD 21251-0001. Morgan State University is a medium sized university located in Baltimore, Maryland. It is a public school with primarily 4-year or above programs. It has 7,554 students and an admission rate of 34%. Morgan State University has a bachelor's degree program in Hotel/Motel Administration/Management which graduated twenty-eight students in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Baltimore, Maryland

Baltimore, Maryland
Baltimore, Maryland photo by Nfutvol

Baltimore is located in Baltimore City County, Maryland. It has a population of over 636,919, which has shrunk by 2.2% in the past ten years. The cost of living index in Baltimore, 96, is near the national average. New single-family homes in Baltimore cost $139,700 on average, which is well below the state average. In 2008, one hundred fifty-three new homes were built in Baltimore, down from two hundred four the previous year.

The top three industries for women in Baltimore are health care, educational services, and public administration. For men, it is construction, educational services, and public administration. The average travel time to work is about 31 minutes. More than 19.1% of Baltimore residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.7%, is lower than the state average.

The unemployment rate in Baltimore is 10.8%, which is greater than Maryland's average of 7.2%.

A W Wilson Memorial United Methodist Church, Abbott Memorial Presbyterian Church and Rogers Avenue Synagogue are all churches located in Baltimore.

Baltimore is home to the Governors Yacht Club and the Oriole Park at Camden Yards as well as Venable Park and Eutaw-Madison Apartment House Historic District. Shopping centers in the area include Alameda Shopping Center, Village Square of Cross Keys Shopping Center and Waverly Tower Shopping Center. Visitors to Baltimore can choose from Four Seasons Complete Camper Care Center, Knights Inn and Hilton & Towers for temporary stays in the area.