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Career and Education Opportunities for Business Administrators in Baltimore, Maryland

Baltimore, Maryland provides a wide variety of opportunities, both career and educational, for business administrators. About 48,030 people are currently employed as business administrators in Maryland. By 2016, this is expected to grow by 5% to 50,600 people employed. This is better than the nation as a whole, where employment opportunities for business administrators are expected to shrink by about 0.1%. Business administrators generally plan, direct, or coordinate the operations of companies or public and private sector organizations.

Business administrators earn approximately $47 per hour or $99,690 yearly on average in Maryland. Nationally they average about $44 hourly or $91,570 annually. Business administrators earn less than people working in the category of Computer and Operations generally in Maryland and less than people in the Computer and Operations category nationally. People working as business administrators can fill a number of jobs, such as: director of business development, operations vice president, and newspaper manager.

There are forty-one schools within twenty-five miles of Baltimore where you can study to be a business administrator, among 102 schools of higher education total in the Baltimore area. The most common level of education for business administrators is an Associate's, or other 2-year degree. You can expect to spend about two years training to become a business administrator if you already have a high school diploma.

CAREER DESCRIPTION: Business Administrator

Business Administrator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, business administrators plan, direct, or coordinate the operations of companies or public and private sector organizations. They also duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

Business administrators oversee staff, preparing work schedules and assigning specific duties. They also establish and implement departmental policies and procedures, conferring with board members, organization officials, and staff members as needed. Equally important, business administrators have to oversee efforts directly pertaining to making products or providing services. They are often called upon to decide on staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Finally, business administrators inspect financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to establish areas needing cost reduction and program improvement.

Every day, business administrators are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems.

It is important for business administrators to direct and schedule organization's financial and budget efforts to fund operations and increase efficiency. They are often called upon to formulate and direct efforts such as sales promotions, coordinating with other department heads as required. They also direct and schedule efforts of businesses or departments concerned with the production or distribution of products. They are sometimes expected to direct non-merchandising departments of businesses. Somewhat less frequently, business administrators are also expected to perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.

Business administrators sometimes are asked to design and implement product marketing strategies including advertising campaigns and sales promotions. They also have to be able to oversee the movement of goods into and out of production facilities And finally, they sometimes have to direct and schedule efforts of businesses or departments concerned with the production or distribution of products.

Like many other jobs, business administrators must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Baltimore include:

  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Computer Operations Manager. Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

EDUCATIONAL OPPORTUNITIES: Business Administrator Training

Argosy University-Washington D.C. - Arlington, VA

Argosy University-Washington D.C., 1550 Wilson Boulevard, Suite 600, Arlington, VA 22209. Argosy University-Washington D.C. is a small university located in Arlington, Virginia. It is a private for-profit school with primarily 4-year or above programs. It has 1,139 students and an admission rate of 73%. Argosy University-Washington D.C. has bachelor's degree, master's degree, and doctor's degree programs in Business/Commerce which graduated one, one, and one students respectively in 2008.

Marymount University - Arlington, VA

Marymount University, 2807 N Glebe Rd, Arlington, VA 22207-4299. Marymount University is a small university located in Arlington, Virginia. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,541 students and an admission rate of 84%. Marymount University has a bachelor's degree and a master's degree program in Business Administration and Management which graduated seventy-nine and seventy-nine students respectively in 2008.

University of Maryland-University College - Adelphi, MD

University of Maryland-University College, 3501 University Blvd East, Adelphi, MD 20783-8010. University of Maryland-University College is a large university located in Adelphi, Maryland. It is a public school with primarily 4-year or above programs and has 34,130 students. University of Maryland-University College has 3 areas of study related to Business Administrator. They are:

  • Business/Commerce, doctor's degree which graduated 14 students in 2008.
  • Business Administration and Management, two to four year, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated sixty-one, one, seven, and 1,067 students respectively in 2008.
  • International Business/Trade/Commerce, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated twenty-two, four, and fifty-three students respectively in 2008.

Sojourner-Douglass College - Baltimore, MD

Sojourner-Douglass College, 500 N Caroline St, Baltimore, MD 21205-1898. Sojourner-Douglass College is a small college located in Baltimore, Maryland. It is a private not-for-profit school with primarily 4-year or above programs and has 1,243 students. Sojourner-Douglass College has a bachelor's degree program in Public Administration which graduated forty-nine students in 2008.

Johns Hopkins University - Baltimore, MD

Johns Hopkins University, 3400 N Charles St, Mason Hall, Baltimore, MD 21218-2688. Johns Hopkins University is a large university located in Baltimore, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 20,049 students and an admission rate of 26%. Johns Hopkins University has 3 areas of study related to Business Administrator. They are:

  • Public Administration, bachelor's degree which graduated 41 students in 2008.
  • Business/Commerce, two to four year, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated zero, forty-five, twenty-one, and 263 students respectively in 2008.
  • Business Administration and Management, postbaccalaureate certificate and master's degree which graduated twenty-five and forty-six students respectively in 2008.

Bowie State University - Bowie, MD

Bowie State University, 14000 Jericho Park Rd, Bowie, MD 20715-9465. Bowie State University is a medium sized university located in Bowie, Maryland. It is a public school with primarily 4-year or above programs. It has 5,541 students and an admission rate of 85%. Bowie State University has 3 areas of study related to Business Administrator. They are:

  • Public Administration, postbaccalaureate certificate and master's degree which graduated zero and forty-nine students respectively in 2008.
  • Business/Commerce, master's degree which graduated 16 students in 2008.
  • Business Administration and Management, bachelor's degree which graduated 173 students in 2008.

Capitol College - Laurel, MD

Capitol College, 11301 Springfield Rd, Laurel, MD 20708. Capitol College is a small college located in Laurel, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 701 students and an admission rate of 38%. Capitol College has a bachelor's degree and a master's degree program in Business Administration and Management which graduated one and six students respectively in 2008.

Harford Community College - Bel Air, MD

Harford Community College, 401 Thomas Run Rd, Bel Air, MD 21015-1698. Harford Community College is a medium sized college located in Bel Air, Maryland. It is a public school with primarily 2-year programs and has 6,091 students. Harford Community College has 2 areas of study related to Business Administrator. They are:

  • Business/Commerce, associate's degree which graduated 78 students in 2008.
  • Business Administration and Management, less than one year and associate's degree which graduated three and eight students respectively in 2008.

Potomac College - Washington, DC

Potomac College, 4000 Chesapeake St NW, Washington, DC 20016. Potomac College is a small college located in Washington, District of Columbia. It is a private for-profit school with primarily 4-year or above programs and has 374 students. Potomac College has 2 areas of study related to Business Administrator. They are:

  • Business Administration and Management, less than one year, associate's degree, and bachelor's degree which graduated thirteen, zero, and sixty students respectively in 2008.
  • International Business/Trade/Commerce, associate's degree and bachelor's degree.

University of Phoenix-Maryland Campus - Columbia, MD

University of Phoenix-Maryland Campus, 8830 Stanford Blvd., Suite 100, Columbia, MD 21045-5424. University of Phoenix-Maryland Campus is a small university located in Columbia, Maryland. It is a private for-profit school with primarily 4-year or above programs and has 694 students. University of Phoenix-Maryland Campus has a bachelor's degree and a master's degree program in Business Administration and Management which graduated ninety-eight and 130 students respectively in 2008.

The Community College of Baltimore County - Baltimore, MD

The Community College of Baltimore County, 7201 Rossville Blvd., Baltimore, MD 21237. The Community College of Baltimore County is a large college located in Baltimore, Maryland. It is a public school with primarily 2-year programs and has 20,673 students. The Community College of Baltimore County has 2 areas of study related to Business Administrator. They are:

  • Business/Commerce, associate's degree which graduated 88 students in 2008.
  • Business Administration and Management, one to two year and associate's degree which graduated one and thirty-five students respectively in 2008.

Columbia Union College - Takoma Park, MD

Columbia Union College, 7600 Flower Ave, Takoma Park, MD 20912. Columbia Union College is a small college located in Takoma Park, Maryland. It is a private not-for-profit school with primarily 4-year or above programs and has 974 students. Columbia Union College has a bachelor's degree and a master's degree program in Business Administration and Management which graduated twenty-six and forty-seven students respectively in 2008.

Howard Community College - Columbia, MD

Howard Community College, 10901 Little Patuxent Pkwy, Columbia, MD 21044-3197. Howard Community College is a medium sized college located in Columbia, Maryland. It is a public school with primarily 2-year programs and has 7,905 students. Howard Community College has 2 areas of study related to Business Administrator. They are:

  • Business/Commerce, associate's degree which graduated 59 students in 2008.
  • Business Administration and Management, one to two year and associate's degree which graduated two and eleven students respectively in 2008.

Trinity Washington University - Washington, DC

Trinity Washington University, 125 Michigan Ave NE, Washington, DC 20017-1094. Trinity Washington University is a small university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,734 students and an admission rate of 74%. Trinity Washington University has 4 areas of study related to Business Administrator. They are:

  • Public Administration, master's degree.
  • Business Administration and Management, bachelor's degree and master's degree which graduated zero and ten students respectively in 2008.
  • Entrepreneurship/Entrepreneurial Studies, master's degree which graduated 1 student in 2008.
  • International Business/Trade/Commerce, bachelor's degree and master's degree which graduated zero and four students respectively in 2008.

Georgetown University - Washington, DC

Georgetown University, 37th and O St NW, Washington, DC 20057. Georgetown University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 15,318 students and an admission rate of 19%. Georgetown University has 2 areas of study related to Business Administrator. They are:

  • Business Administration and Management, bachelor's degree and master's degree which graduated fifty-seven and 291 students respectively in 2008.
  • International Business/Trade/Commerce, bachelor's degree which graduated 96 students in 2008.

McDaniel College - Westminster, MD

McDaniel College, 2 College Hill, Westminster, MD 21157. McDaniel College is a small college located in Westminster, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,896 students and an admission rate of 77%. McDaniel College has a bachelor's degree program in Business Administration and Management which graduated thirty-two students in 2008.

University of Phoenix-Washington DC Campus - Washington, DC

University of Phoenix-Washington DC Campus, 25 Massachusetts Avenue NW, Washington, DC 20001-1431. University of Phoenix-Washington DC Campus is a small university located in Washington, District of Columbia. It is a private for-profit school with primarily 4-year or above programs and has 20 students. University of Phoenix-Washington DC Campus has a bachelor's degree program in Business Administration and Management which graduated three students in 2008.

Howard University - Washington, DC

Howard University, 2400 Sixth St NW, Washington, DC 20059-0001. Howard University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,696 students and an admission rate of 49%. Howard University has 3 areas of study related to Business Administrator. They are:

  • Public Administration, master's degree which graduated 5 students in 2008.
  • Business Administration and Management, master's degree which graduated 59 students in 2008.
  • International Business/Trade/Commerce, bachelor's degree which graduated 40 students in 2008.

University of Maryland-Baltimore County - Baltimore, MD

University of Maryland-Baltimore County, 1000 Hilltop Circle, Baltimore, MD 21250. University of Maryland-Baltimore County is a large university located in Baltimore, Maryland. It is a public school with primarily 4-year or above programs. It has 12,268 students and an admission rate of 72%. University of Maryland-Baltimore County has a two to four year program in Public Administration which graduated one student in 2008.

Everest College-Arlington - Arlington, VA

Everest College-Arlington, 801 N Quincy St-Ste 500, Arlington, VA 22203. Everest College-Arlington is a small college located in Arlington, Virginia. It is a private for-profit school with primarily 2-year programs. It has 285 students and an admission rate of 65%. Everest College-Arlington has an associate's degree program in Business Administration and Management which graduated twenty-four students in 2008.

University of the District of Columbia - Washington, DC

University of the District of Columbia, 4200 Connecticut Ave NW, Washington, DC 20008. University of the District of Columbia is a medium sized university located in Washington, District of Columbia. It is a public school with primarily 4-year or above programs and has 5,339 students. University of the District of Columbia has 3 areas of study related to Business Administrator. They are:

  • Public Administration, master's degree which graduated 14 students in 2008.
  • Business/Commerce, associate's degree and master's degree which graduated twenty-two and twenty-two students respectively in 2008.
  • Business Administration and Management, bachelor's degree and master's degree which graduated thirty-five and zero students respectively in 2008.

Baltimore City Community College - Baltimore, MD

Baltimore City Community College, 2901 Liberty Hts Ave, Baltimore, MD 21215-7893. Baltimore City Community College is a medium sized college located in Baltimore, Maryland. It is a public school with primarily 2-year programs and has 6,884 students. Baltimore City Community College has 2 areas of study related to Business Administrator. They are:

  • Business/Commerce, associate's degree which graduated 31 students in 2008.
  • Business Administration and Management, associate's degree which graduated 14 students in 2008.

Prince George's Community College - Largo, MD

Prince George's Community College, 301 Largo Rd, Largo, MD 20774-2199. Prince George's Community College is a large college located in Largo, Maryland. It is a public school with primarily 2-year programs and has 12,005 students. Prince George's Community College has 3 areas of study related to Business Administrator. They are:

  • Public Administration, one to two year which graduated 1 student in 2008.
  • Business/Commerce, associate's degree which graduated 75 students in 2008.
  • Business Administration and Management, one to two year and associate's degree which graduated ten and thirty-eight students respectively in 2008.

Southeastern University - Washington, DC

Southeastern University, 501 I St SW, Washington, DC 20024-2788. Southeastern University is a small university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 753 students and an admission rate of 67%. Southeastern University has associate's degree, bachelor's degree, and master's degree programs in Public Administration which graduated two, two, and nine students respectively in 2008.

Stevenson University - Stevenson, MD

Stevenson University, 1525 Greenspring Valley Rd, Stevenson, MD 21153-0641. Stevenson University is a small university located in Stevenson, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,435 students and an admission rate of 62%. Stevenson University has a bachelor's degree program in Business Administration and Management which graduated ninety-eight students in 2008.

George Washington University - Washington, DC

George Washington University, 2121 I Street, NW, Washington, DC 20052. George Washington University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 25,027 students and an admission rate of 37%. George Washington University has 4 areas of study related to Business Administrator. They are:

  • Public Administration, master's degree and doctor's degree which graduated fifty-five and one students respectively in 2008.
  • Business/Commerce, bachelor's degree which graduated 14 students in 2008.
  • Business Administration and Management, master's degree and doctor's degree which graduated 402 and six students respectively in 2008.
  • International Business/Trade/Commerce, bachelor's degree and post-master's certificate which graduated thirty and one students respectively in 2008.

University of Baltimore - Baltimore, MD

University of Baltimore, Charles at Mount Royal, Baltimore, MD 21201-208. University of Baltimore is a medium sized university located in Baltimore, Maryland. It is a public school with primarily 4-year or above programs. It has 5,844 students and an admission rate of 50%. University of Baltimore has 4 areas of study related to Business Administrator. They are:

  • Public Administration, master's degree and doctor's degree which graduated forty-five and one students respectively in 2008.
  • Business/Commerce, bachelor's degree and master's degree which graduated 234 and ten students respectively in 2008.
  • Business Administration and Management, postbaccalaureate certificate and master's degree which graduated three and 128 students respectively in 2008.
  • International Business/Trade/Commerce, postbaccalaureate certificate.

Catholic University of America - Washington, DC

Catholic University of America, 620 Michigan Avenue, NE, Washington, DC 20064. Catholic University of America is a medium sized university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 6,705 students and an admission rate of 81%. Catholic University of America has 2 areas of study related to Business Administrator. They are:

  • Business Administration and Management, bachelor's degree which graduated 9 students in 2008.
  • International Business/Trade/Commerce, bachelor's degree which graduated 2 students in 2008.

University of Maryland-College Park - College Park, MD

University of Maryland-College Park, , College Park, MD 20742. University of Maryland-College Park is a large university located in College Park, Maryland. It is a public school with primarily 4-year or above programs. It has 37,000 students and an admission rate of 39%. University of Maryland-College Park has 3 areas of study related to Business Administrator. They are:

  • Business/Commerce, bachelor's degree, master's degree, and doctor's degree which graduated seventy-eight, seventy-seven, and thirteen students respectively in 2008.
  • Business Administration and Management, master's degree which graduated 534 students in 2008.
  • International Business/Trade/Commerce, bachelor's degree which graduated 37 students in 2008.

American University - Washington, DC

American University, 4400 Massachusetts Ave NW, Washington, DC 20016-8001. American University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 11,684 students and an admission rate of 53%. American University has 2 areas of study related to Business Administrator. They are:

  • Public Administration, postbaccalaureate certificate, master's degree, and doctor's degree which graduated zero, sixty-six, and three students respectively in 2008.
  • Business Administration and Management, bachelor's degree and master's degree which graduated three and 115 students respectively in 2008.

DeVry University-Virginia - Arlington, VA

DeVry University-Virginia, 2450 Crystal Drive, Arlington, VA 22202-3843. DeVry University-Virginia is a small university located in Arlington, Virginia. It is a private for-profit school with primarily 4-year or above programs. It has 739 students and an admission rate of 93%. DeVry University-Virginia has a bachelor's degree and a master's degree program in Business Administration and Management which graduated twelve and thirty-three students respectively in 2008.

Strayer University - Washington, DC

Strayer University, 1133 15th St NW, Washington, DC 20005. Strayer University is a large university located in Washington, District of Columbia. It is a private for-profit school with primarily 4-year or above programs and has 41,565 students. Strayer University has 3 areas of study related to Business Administrator. They are:

  • Public Administration, master's degree which graduated 129 students in 2008.
  • Business Administration and Management, less than one year, associate's degree, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated seventeen, seven, nineteen, twenty-one, and twenty students respectively in 2008.
  • International Business/Trade/Commerce, bachelor's degree which graduated 1 student in 2008.

College of Notre Dame of Maryland - Baltimore, MD

College of Notre Dame of Maryland, 4701 N Charles St, Baltimore, MD 21210-2476. College of Notre Dame of Maryland is a small college located in Baltimore, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,935 students and an admission rate of 71%. College of Notre Dame of Maryland has a bachelor's degree and a master's degree program in Business Administration and Management which graduated eighty-four and seventy students respectively in 2008.

Goucher College - Baltimore, MD

Goucher College, 1021 Dulaney Valley Rd, Baltimore, MD 21204-2794. Goucher College is a small college located in Baltimore, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,321 students and an admission rate of 66%. Goucher College has a bachelor's degree program in Business Administration and Management which graduated twenty-five students in 2008.

DeVry University-Maryland - Bethesda, MD

DeVry University-Maryland, 4550 Montgomery Ave, Suite 100 North, Bethesda, MD 20814-3304. DeVry University-Maryland is a small university located in Bethesda, Maryland. It is a private for-profit school with primarily 4-year or above programs. It has 99 students and an admission rate of 92%. DeVry University-Maryland has a bachelor's degree and a master's degree program in Business Administration and Management which graduated one and fourteen students respectively in 2008.

Loyola College in Maryland - Baltimore, MD

Loyola College in Maryland, 4501 N Charles St, Baltimore, MD 21210-2699. Loyola College in Maryland is a medium sized college located in Baltimore, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 6,080 students and an admission rate of 69%. Loyola College in Maryland has 2 areas of study related to Business Administrator. They are:

  • Business/Commerce, bachelor's degree which graduated 2 students in 2008.
  • Business Administration and Management, master's degree which graduated 268 students in 2008.

Anne Arundel Community College - Arnold, MD

Anne Arundel Community College, 101 College Pky, Arnold, MD 21012-1895. Anne Arundel Community College is a large college located in Arnold, Maryland. It is a public school with primarily 2-year programs and has 15,149 students. Anne Arundel Community College has 3 areas of study related to Business Administrator. They are:

  • Business/Commerce, associate's degree which graduated 103 students in 2008.
  • Business Administration and Management, one to two year and associate's degree which graduated eighty-three and seventy-six students respectively in 2008.
  • Entrepreneurship/Entrepreneurial Studies, one to two year and associate's degree which graduated zero and three students respectively in 2008.

Towson University - Towson, MD

Towson University, 8000 York Rd, Towson, MD 21252-0001. Towson University is a large university located in Towson, Maryland. It is a public school with primarily 4-year or above programs. It has 21,111 students and an admission rate of 61%. Towson University has a bachelor's degree and a postbaccalaureate certificate program in Business Administration and Management which graduated 482 and two students respectively in 2008.

Carroll Community College - Westminster, MD

Carroll Community College, 1601 Washington Rd, Westminster, MD 21157. Carroll Community College is a small college located in Westminster, Maryland. It is a public school with primarily 2-year programs and has 3,453 students. Carroll Community College has an associate's degree program in Business/Commerce which graduated thirty-seven students in 2008.

Gallaudet University - Washington, DC

Gallaudet University, 800 Florida Ave, NE, Washington, DC 20002-3695. Gallaudet University is a small university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,389 students and an admission rate of 64%. Gallaudet University has a bachelor's degree program in Business Administration and Management which graduated eleven students in 2008.

Morgan State University - Baltimore, MD

Morgan State University, 1700 East Cold Spring Lane, Baltimore, MD 21251-0001. Morgan State University is a medium sized university located in Baltimore, Maryland. It is a public school with primarily 4-year or above programs. It has 7,554 students and an admission rate of 34%. Morgan State University has bachelor's degree, master's degree, and doctor's degree programs in Business Administration and Management which graduated eighty-three, nineteen, and two students respectively in 2008.

CERTIFICATIONS

Certified Portfolio, Program & Project Manager : Certified Portfolio, Program & Project Manager (C3PM).

For more information, see the AACE International (Association for the Advancement of Cost Engineering through total cost management) website.

Certified Cost Technician: The Certified Cost Technician program was established to give less experienced professionals the opportunity to advance their cost engineering skills and professional development, and be distinguished as an Certified Cost Technician prior to obtaining the prerequisite 8 years of relevant experience necessary to become certified as a CCE/CCC.

For more information, see the AACE International (Association for the Advancement of Cost Engineering through total cost management) website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Certified Business Manager: The CBM stands for Certified Business Manager and is a masters-level professional certification based on an MBA curriculum.

For more information, see the Association of Professionals in Business Management website.

Certified Associate Business Manager: Individuals planning to pursue an MBA degree should take the CABM exam to maximize their business school experience.

For more information, see the Association of Professionals in Business Management website.

CIAC-Certified Strategic Leader: The Strategic Leader designation is applicable to executives who are responsible for the leadership and strategic management of a contact center.

For more information, see the Call Center Industry Advisory Council website.

CIAC-Certified Management Apprentice: Certified Management Apprentice designation is applicable to a variety of professionals including: Persons new to contact centers that desire to gain competence in the basics of operational management, Persons in an entry-level contact center management job role, Persons that are pursuing a career in contact center management, and supervisors that desire to advance their career into operational management of a contact center.

For more information, see the Call Center Industry Advisory Council website.

Certified Construction Manager: The Certified Construction Manager (CCM) is someone who has voluntarily met the prescribed criteria of the CCM program with regard to formal education, field experience and demonstrated capability and understanding of the CM body of knowledge.

For more information, see the Construction Management Association of America website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Fiscal Services - Accelerated Package: Fiscal Services - Accelerated Package course list: Better Requests for Proposals for Better Projects; Continuous Improvement Through Monitoring; Contracting; New Coding System for the 21st Century; Procurement; and Writing Winning Grant Proposals.

For more information, see the Dynamic Works Institute website.

Stay Sharp Program - Defeating Rogue Access Points: Security professionals who are concerned about the weaknesses of wireless networks.

For more information, see the Global Information Assurance Certification website.

Customer Support Analyst: Support center analysts provide front line support and act as the primary contact for customers.

For more information, see the Help Desk Institute website.

Knowledge Management Foundations: KCS Principles: This certification will help you adopt a Knowledge-Centered Support (KCSSM) strategy that will shift your support center from a call-centric model to a knowledge-oriented model.

For more information, see the Help Desk Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

CBP Professional Level: The CBP Professional credential is for professionals who desire to possess the foundation business skills required to support and lead today's organizations.

For more information, see the International Business Training Association website.

Certified Graphic Communication Manager: The In-Plant Printing and Mailing Association's (IPMA) Certified Graphic Communications Manager (CGCM) designation was created in 1976 to establish a professional standard of proficiency for the in-house graphic arts and printing management profession.

For more information, see the International Publishing Management Association website.

Certified Mail Manager: The In-Plant Printing and Mailing Association's (IPMA) Certified Mail Manager (CMM) designation establishes a professional standard of proficiency for the in-house mail management profession.

For more information, see the International Publishing Management Association website.

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Manager of Community Associations: The Certified Manager of Community Associations (CMCA) is the only national certification program designed exclusively for managers of homeowner and condominium associations and cooperatives.

For more information, see the National Board of Certification for Community Association Managers website.

Certified Service Manager: The Certified Service Manager certification (CSM) was developed by NESDA to provide a means to verify the knowledge needed to manage a modern service business.

For more information, see the National Electronics Service Dealers Association, Inc. website.

Certified Parking Facility Manager: NPA's Certified Parking Professional (CPP) Program is a comprehensive curriculum designed to assist managers in performing their duties in an effective and professional manner.

For more information, see the National Parking Association website.

Certified Ornamental Lanscape Professional: Earn the Certified Ornamental Landscape Professional (COLP) designation by completing the "Principles of Landscape Tree & Shrub Maintenance" self-study course.

For more information, see the Professional Landcare Network website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Baltimore, Maryland

Baltimore, Maryland
Baltimore, Maryland photo by Nfutvol

Baltimore is located in Baltimore City County, Maryland. It has a population of over 636,919, which has shrunk by 2.2% in the past ten years. The cost of living index in Baltimore, 96, is near the national average. New single-family homes in Baltimore cost $139,700 on average, which is well below the state average. In 2008, one hundred fifty-three new homes were built in Baltimore, down from two hundred four the previous year.

The top three industries for women in Baltimore are health care, educational services, and public administration. For men, it is construction, educational services, and public administration. The average travel time to work is about 31 minutes. More than 19.1% of Baltimore residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.7%, is lower than the state average.

The unemployment rate in Baltimore is 10.8%, which is greater than Maryland's average of 7.2%.

A W Wilson Memorial United Methodist Church, Abbott Memorial Presbyterian Church and Rogers Avenue Synagogue are all churches located in Baltimore.

Baltimore is home to the Governors Yacht Club and the Oriole Park at Camden Yards as well as Venable Park and Eutaw-Madison Apartment House Historic District. Shopping centers in the area include Alameda Shopping Center, Village Square of Cross Keys Shopping Center and Waverly Tower Shopping Center. Visitors to Baltimore can choose from Four Seasons Complete Camper Care Center, Knights Inn and Hilton & Towers for temporary stays in the area.