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Career and Education Opportunities for Casino Managers in New Orleans, Louisiana

Many educational and employment opportunities exist for casino managers in the New Orleans, Louisiana area. About 240 people are currently employed as casino managers in Louisiana. By 2016, this is expected to grow by 36% to 320 people employed. This is better than the nation as a whole, where employment opportunities for casino managers are expected to grow by about 11.8%. Casino managers generally plan, organize, direct, or coordinate gaming operations in a casino.

Casino managers earn approximately $33 per hour or $69,190 per year on average in Louisiana. Nationally they average about $32 hourly or $68,290 per year. Casino managers earn more than people working in the category of Services generally in Louisiana and more than people in the Services category nationally. Casino managers work in a variety of jobs, including: gaming department head, pit manager, and poker manager.

There is one school within twenty-five miles of New Orleans where you can study to be a casino manager, among thirty-two schools of higher education total in the New Orleans area. The most common level of education for casino managers is a high school diploma or GED. You can expect to spend only a short time training to become a casino manager if you already have a high school diploma.

CAREER DESCRIPTION: Casino Manager

Casino Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino managers plan, organize, direct, or coordinate gaming operations in a casino. They also formulate gaming policies for their area of responsibility.

Casino managers train new staff and evaluate their performance. They also resolve customer complaints regarding problems such as payout errors. Equally important, casino managers have to monitor staffing levels to insure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as needed. Finally, casino managers explain and interpret house rules.

Every day, casino managers are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they speak clearly.

It is important for casino managers to ready work schedules and station arrangements and keep attendance records. They are often called upon to maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games. They also direct the distribution of complimentary hotel rooms and other discounts or free items given to players on the basis of their length of play and betting totals. They are sometimes expected to interview and hire staff. Somewhat less frequently, casino managers are also expected to monitor credit extended to players.

and record and pay off bets, issuing receipts as needed. And finally, they sometimes have to direct the compilation of summary sheets that show wager amounts and payoffs for races and events.

Like many other jobs, casino managers must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in New Orleans include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
  • Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Casino Manager Training

Crescent City Bartending School - New Orleans, LA

Crescent City Bartending School, 209 N. Broad, New Orleans, LA 70119. Crescent City Bartending School is a small school located in New Orleans, Louisiana. It is a private for-profit school with primarily less-than 2-year programs and has 260 students. Crescent City Bartending School has a less than one year program in Personal and Culinary Services, Other Specialties which graduated 1,028 students in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: New Orleans, Louisiana

New Orleans, Louisiana
New Orleans, Louisiana photo by Krakers

New Orleans is located in Orleans Parish County, Louisiana. It has a population of over 311,853, which has shrunk by 35.7% over the last ten years. The cost of living index in New Orleans, 94, is below the national average. New single-family homes in New Orleans cost $139,700 on average, which is near the state average. In 2008, eight hundred eighty-two new homes were built in New Orleans, down from 1,026 the previous year.

The three big industries for women in New Orleans are health care, educational services, and accommodation and food services. For men, it is accommodation and food services, construction, and educational services. The average commute to work is about 26 minutes. More than 25.8% of New Orleans residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.7%, is higher than the state average.

The unemployment rate in New Orleans is 9.8%, which is greater than Louisiana's average of 7.1%.

The percentage of New Orleans residents that are affiliated with a religious congregation, 44.1%, is less than both the national and state average. All Saints Catholic Church, Iglesia Bautista Getsemani and Mars Hill Missionary Baptist Church are among the churches located in New Orleans. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

New Orleans is home to the Keller Market and the New Orleans Country Club as well as Harris Playground and Hardin Playground. Shopping malls in the area include Carrollton Shopping Center, Read Boulevard Shopping Center and Read Plaza Shopping Center. Visitors to New Orleans can choose from Rampart Street Connection, Lafitte Guest House and HAMPTON INN & SUITES CONV CTR for temporary stays in the area.