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Career and Education Opportunities for Computer Operations Managers in New Orleans, Louisiana

For those living in the New Orleans, Louisiana area, there are many career and education opportunities for computer operations managers. About 1,520 people are currently employed as computer operations managers in Louisiana. By 2016, this is expected to grow 22% to about 1,850 people employed. This is better than the nation as a whole, where employment opportunities for computer operations managers are expected to grow by about 16.9%. In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

The income of a computer operations manager is about $36 hourly or $76,330 yearly on average in Louisiana. In the U.S. as a whole, their income is about $53 per hour or $112,210 per year on average. Compared with people working in the overall category of Computer and Operations, people working as computer operations managers in Louisiana earn less. They earn less than people working in the overall category of Computer and Operations nationally. Computer operations managers work in a variety of jobs, including: information technology coordinator , interactive media project manager, and enterprise integration manager.

There are thirty-two schools of higher education in the New Orleans area, including nine within twenty-five miles of New Orleans where you can get a degree to start your career as a computer operations manager. Given that the most common education level for computer operations managers is a Bachelor's degree, it will take about four years to learn to be a computer operations manager if you already have a high school diploma.

CAREER DESCRIPTION: Computer Operations Manager

Computer Operations Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

Computer operations managers confer with users and technicians to gauge computing needs and system requirements. They also stay abreast of advances in technology. Equally important, computer operations managers have to meet with department heads and others, to solicit cooperation and resolve problems. They are often called upon to inspect project plans to develop and direct project activity. They are expected to design and interpret organizational goals and procedures. Finally, computer operations managers assign and review the work of systems analysts and other computer-related staff.

Every day, computer operations managers are expected to be able to articulate ideas and problems. They need to read and understand documents and reports. It is also important that they listen to and understand others in meetings.

It is important for computer operations managers to recruit, hire, train and supervise staff, or participate in staffing decisions. They are often called upon to purchase needed equipment. They also control operational budget and expenditures. They are sometimes expected to oversee backup, security and user help systems. Somewhat less frequently, computer operations managers are also expected to inspect project plans to develop and direct project activity.

Computer operations managers sometimes are asked to ready and review operational reports or project progress reports. They also have to be able to direct daily operations of departments, analyzing workflow, establishing priorities, developing standards and setting deadlines And finally, they sometimes have to recruit, hire, train and supervise staff, or participate in staffing decisions.

Like many other jobs, computer operations managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in New Orleans include:

  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Business Administrator. Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

EDUCATIONAL OPPORTUNITIES: Computer Operations Manager Training

Our Lady of Holy Cross College - New Orleans, LA

Our Lady of Holy Cross College, 4123 Woodland Drive, New Orleans, LA 70131-7399. Our Lady of Holy Cross College is a small college located in New Orleans, Louisiana. It is a private not-for-profit school with primarily 4-year or above programs and has 1,298 students. Our Lady of Holy Cross College has a bachelor's degree program in Computer and Information Sciences which graduated one student in 2008.

University of New Orleans - New Orleans, LA

University of New Orleans, 2000 Lakeshore Drive, New Orleans, LA 70148. University of New Orleans is a large university located in New Orleans, Louisiana. It is a public school with primarily 4-year or above programs. It has 11,428 students and an admission rate of 55%. University of New Orleans has 2 areas of study related to Computer Operations Manager. They are:

  • Computer Science, bachelor's degree and master's degree which graduated fourteen and seven students respectively in 2008.
  • Management Information Systems, bachelor's degree which graduated 16 students in 2008.

Nunez Community College - Chalmette, LA

Nunez Community College, 3710 Paris Rd, Chalmette, LA 70043. Nunez Community College is a small college located in Chalmette, Louisiana. It is a public school with primarily 2-year programs and has 1,470 students. Nunez Community College has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, one to two year and associate's degree.
  • Computer Science, associate's degree which graduated 1 student in 2008.

University of Phoenix-Louisiana Campus - Metairie, LA

University of Phoenix-Louisiana Campus, One Galleria Blvd. Suite 725, Metairie, LA 70001-2082. University of Phoenix-Louisiana Campus is a small university located in Metairie, Louisiana. It is a private for-profit school with primarily 4-year or above programs and has 1,498 students. University of Phoenix-Louisiana Campus has a master's degree program in Management Information Systems which graduated eleven students in 2008.

Loyola University New Orleans - New Orleans, LA

Loyola University New Orleans, 6363 Saint Charles Ave, New Orleans, LA 70118-6143. Loyola University New Orleans is a small university located in New Orleans, Louisiana. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,474 students and an admission rate of 61%. Loyola University New Orleans has a bachelor's degree program in Computer and Information Sciences.

Xavier University of Louisiana - New Orleans, LA

Xavier University of Louisiana, One Drexel Drive, New Orleans, LA 70125-1098. Xavier University of Louisiana is a small university located in New Orleans, Louisiana. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,236 students and an admission rate of 66%. Xavier University of Louisiana has a bachelor's degree program in Computer Science which graduated three students in 2008.

Dillard University - New Orleans, LA

Dillard University, 2601 Gentilly Blvd, New Orleans, LA 70122. Dillard University is a small university located in New Orleans, Louisiana. It is a private not-for-profit school with primarily 4-year or above programs. It has 851 students and an admission rate of 35%. Dillard University has a bachelor's degree program in Computer Science.

Tulane University of Louisiana - New Orleans, LA

Tulane University of Louisiana, 6823 Saint Charles Ave, New Orleans, LA 70118-5698. Tulane University of Louisiana is a large university located in New Orleans, Louisiana. It is a private not-for-profit school with primarily 4-year or above programs. It has 11,157 students and an admission rate of 27%. Tulane University of Louisiana has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, associate's degree, bachelor's degree, and postbaccalaureate certificate which graduated six, zero, and one students respectively in 2008.
  • Computer Science, bachelor's degree, master's degree, and doctor's degree which graduated five, zero, and one students respectively in 2008.
  • Management Information Systems, master's degree.

Southern University at New Orleans - New Orleans, LA

Southern University at New Orleans, 6801 Press Drive, New Orleans, LA 70126. Southern University at New Orleans is a small university located in New Orleans, Louisiana. It is a public school with primarily 4-year or above programs and has 3,105 students. Southern University at New Orleans has 3 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, master's degree which graduated 3 students in 2008.
  • Computer Science, bachelor's degree which graduated 14 students in 2008.
  • Management Information Systems, bachelor's degree.

CERTIFICATIONS

Planning and Scheduling Professional: The PSP certification is to recognize specialists who meet a demanding set of planning and scheduling criteria by a rigorous examination, experience, education and ethical qualificaion.

For more information, see the AACE International (Association for the Advancement of Cost Engineering through total cost management) website.

Fundamental Payroll Certification: The Fundamental Payroll Certification (FPC) is open to all those who wish to demonstrate a baseline of payroll competency.

For more information, see the American Payroll Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

CIW Security Analyst: Security Analysts protect an organization's assets and operations.

For more information, see the Certified Internet Web Professionals website.

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Stay Sharp Program - Google Hacking and Defense: Network and system security administrators, hands-on security managers, information security officers, intrusion detection and vulnerability assessment personnel, any personnel responsible for the secure configuration of Internet facing systems and the protection of Intellectual Property within their organizations that need an understanding of typical security exposures that Google uncovers, how to use Google hacking as an evaluation tool and common techniques used by Google hackers.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Defeating Rogue Access Points: Security professionals who are concerned about the weaknesses of wireless networks.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Mastering Packet Analysis: Network administrators, information security analysts, intrusion detection and prevention analysts and network auditors that need an in-depth understanding of how to assess network protocols and use powerful network analysis tools.

For more information, see the Global Information Assurance Certification website.

Ethics in IT: All IT professionals including: Systems administrators, auditors, information security officers, programmers, systems analysts, database administrators, Information service providers, contractors, consultants.

For more information, see the Global Information Assurance Certification website.

Customer Support Analyst: Support center analysts provide front line support and act as the primary contact for customers.

For more information, see the Help Desk Institute website.

Desktop Support Technician: The HDI Desktop Support Technician certification is designed specifically for IT support professionals who spend much of their day visiting customers at their workstations or home office.

For more information, see the Help Desk Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Certified Ethical Hacker: The CEH Program certifies individuals in the specific network security discipline of Ethical Hacking from a vendor-neutral perspective.

For more information, see the International Council of E-Commerce Consultants website.

Licensed Penetration Tester: The licensed penetration tester is a program which trains security professionals to analyze the security posture of a network exhaustively and recommend corrective measures authoritatively.

For more information, see the International Council of E-Commerce Consultants website.

Network Security Administrator: The EC-Council's NSA certification looks at the network security in defensive mode.

For more information, see the International Council of E-Commerce Consultants website.

EC-Council Certified Security Analyst: EC-Council Certified Security Analyst (ECSA) complements the Certified Ethical Hacker (CEH) certification by exploring the analytical phase of ethical hacking.

For more information, see the International Council of E-Commerce Consultants website.

Security 5 Certification: The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics.

For more information, see the International Council of E-Commerce Consultants website.

Certified Information Systems Security Practitioner: The Systems Security Certified Practitioner (SSCP) credential offers information security tacticians, with implementation orientations, the opportunity to demonstrate their level of competence with the seven domains of the compendium of best practices for information security.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Associate of International Information Systems Security Certification Consortium: Associate of (ISC) status is available to those who have gained competence in key areas of industry knowledge and information security concepts and can pass either the CISSP® or SSCP® examinations, but lack the years of practical work experience required for full accreditation.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certification and Accreditation Professional: The CAP credential is an objective measure of the knowledge, skills and abilities required for personnel involved in the Certification and Accreditation process.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certified Web Professional - Server Administrator: A CWP Server Administrator manages and tunes E-Commerce infrastructure including Web servers, FTP, news, and mail servers for mid-size to large businesses.

For more information, see the International Webmasters Association website.

Level I: Network Performance Technologies : Gain network performance expertise through in-depth analysis of networking protocols and their role in delivering application performance.

For more information, see the NetQoS website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

Security Certified Network Professional: The SCNP program focuses on defensive security technologies, such as Firewalls and Intrusion Detection.

For more information, see the Security Certified Program website.

WOW Certified E-Commerce Manager: E-Commerce Managers are masters at developing and executing web marketing and e-commerce strategies and operations.

For more information, see the World Organization of Webmasters website.

WOW Certified Web Consultant: Small Business Certified Web Consultants are professionals in designing, building and overseeing Web sites for medium or large companies or personal businesses as the Web manager or project manager.

For more information, see the World Organization of Webmasters website.

LOCATION INFORMATION: New Orleans, Louisiana

New Orleans, Louisiana
New Orleans, Louisiana photo by Krakers

New Orleans is located in Orleans Parish County, Louisiana. It has a population of over 311,853, which has shrunk by 35.7% over the last ten years. The cost of living index in New Orleans, 94, is below the national average. New single-family homes in New Orleans cost $139,700 on average, which is near the state average. In 2008, eight hundred eighty-two new homes were built in New Orleans, down from 1,026 the previous year.

The three big industries for women in New Orleans are health care, educational services, and accommodation and food services. For men, it is accommodation and food services, construction, and educational services. The average commute to work is about 26 minutes. More than 25.8% of New Orleans residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.7%, is higher than the state average.

The unemployment rate in New Orleans is 9.8%, which is greater than Louisiana's average of 7.1%.

The percentage of New Orleans residents that are affiliated with a religious congregation, 44.1%, is less than both the national and state average. All Saints Catholic Church, Iglesia Bautista Getsemani and Mars Hill Missionary Baptist Church are among the churches located in New Orleans. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

New Orleans is home to the Keller Market and the New Orleans Country Club as well as Harris Playground and Hardin Playground. Shopping malls in the area include Carrollton Shopping Center, Read Boulevard Shopping Center and Read Plaza Shopping Center. Visitors to New Orleans can choose from Rampart Street Connection, Lafitte Guest House and HAMPTON INN & SUITES CONV CTR for temporary stays in the area.