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Career and Education Opportunities for Retail Sales Managers in Des Moines, Iowa

Des Moines, Iowa provides a wide variety of opportunities, both career and educational, for retail sales managers. About 19,680 people are currently employed as retail sales managers in Iowa. By 2016, this is expected to grow by 9% to 21,360 people employed. This is better than the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

The income of a retail sales manager is about $15 per hour or $33,120 yearly on average in Iowa. In the U.S. as a whole, their income is about $16 hourly or $35,310 per year on average. Incomes for retail sales managers are not quite as good as in the overall category of Sales and Clerical in Iowa, and not quite as good as the overall Sales and Clerical category nationally.

The Des Moines area is home to fifteen schools of higher education, including two within twenty-five miles of Des Moines where you can get a degree as a retail sales manager. Given that the most common education level for retail sales managers is a high school diploma or GED, you can expect to spend only a short time training to become a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Des Moines include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

University of Phoenix-Des Moines Campus - West Des Moines, IA

University of Phoenix-Des Moines Campus, 6600 Westown Parkway, West Des Moines, IA 50266-7724. University of Phoenix-Des Moines Campus is a small university located in West Des Moines, Iowa. It is a private for-profit school with primarily 4-year or above programs and has 28 students. University of Phoenix-Des Moines Campus has a master's degree program in E-Commerce/Electronic Commerce which graduated one student in 2008.

Drake University - Des Moines, IA

Drake University, 2507 University Avenue, Des Moines, IA 50311-4505. Drake University is a medium sized university located in Des Moines, Iowa. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,753 students and an admission rate of 69%. Drake University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated four students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Des Moines, Iowa

Des Moines, Iowa
Des Moines, Iowa photo by BinaryBoyXP

Des Moines is located in Polk County, Iowa. It has a population of over 197,052, which has shrunk by 0.8% in the past ten years. The cost of living index in Des Moines, 79, is well below the national average. New single-family homes in Des Moines cost $175,000 on average, which is below the state average. In 2008, one hundred sixty-five new homes were built in Des Moines, down from three hundred nine the previous year.

The top three industries for women in Des Moines are finance and insurance, health care, and educational services. For men, it is construction, finance and insurance, and accommodation and food services. The average travel time to work is about 18 minutes. More than 21.8% of Des Moines residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.5%, is lower than the state average.

The unemployment rate in Des Moines is 7.1%, which is greater than Iowa's average of 6.1%.

The percentage of Des Moines residents that are affiliated with a religious congregation, 48.2%, is less than both the national and state average. Epworth United Methodist Church, Union Park Baptist Church and Seventh Day Adventist Church are all churches located in Des Moines. The most prominent religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.

Des Moines is home to the Activities Center and the Blank Park Zoo as well as M L King Park and Des Moines Botanical Garden. Shopping centers in the area include Merle Hay Mall, Des Moines Park Fair Mall and Southridge Mall. Visitors to Des Moines can choose from Palace Inn, Holiday Inn Express Des Moines and Casa Bella Motel for temporary stays in the area.