Career and Education Opportunities for Correspondence Clerks in Cedar Rapids, Iowa
Correspondence clerks can find both educational opportunities and jobs in the Cedar Rapids, Iowa area. Currently, 180 people work as correspondence clerks in Iowa. This is expected to grow 21% to about 220 people by 2016. This is better than the national trend for correspondence clerks, which sees this job pool shrinking by about 13.8% over the next eight years. In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.
A person working as a correspondence clerk can expect to earn about $11 per hour or $24,760 per year on average in Iowa and about $14 per hour or $30,630 per year on average in the U.S. as a whole. Compared with people working in the overall category of Clerical, people working as correspondence clerks in Iowa earn less. They earn more than people working in the overall category of Clerical nationally.
There is one school within twenty-five miles of Cedar Rapids where you can study to be a correspondence clerk, among thirteen schools of higher education total in the Cedar Rapids area. The most common level of education for correspondence clerks is a high school diploma or GED. It will take only a short time to learn to be a correspondence clerk if you already have a high school diploma.
CAREER DESCRIPTION: Correspondence Clerk
In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.
Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.
Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.
It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.
Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.
Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Cedar Rapids include:
- Computer Clerk. Operate data entry device.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training
Kaplan University-Cedar Rapids Campus - Cedar Rapids, IA
Kaplan University-Cedar Rapids Campus, 3165 Edgewood Parkway SW, Cedar Rapids, IA 52404. Kaplan University-Cedar Rapids Campus is a small university located in Cedar Rapids, Iowa. It is a private for-profit school with primarily 4-year or above programs and has 594 students. Kaplan University-Cedar Rapids Campus has a one to two year program in General Office Occupations and Clerical Services which graduated two students in 2008.
LOCATION INFORMATION: Cedar Rapids, Iowa
Cedar Rapids is located in Linn County, Iowa. It has a population of over 128,056, which has grown by 6.0% over the last ten years. The cost of living index in Cedar Rapids, 78, is well below the national average. New single-family homes in Cedar Rapids are valued at $103,900 on average, which is far less than the state average. In 2008, two hundred ninety-nine new homes were built in Cedar Rapids, up from two hundred ninety-eight the previous year.
The three big industries for women in Cedar Rapids are health care, educational services, and finance and insurance. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average commute to work is about 17 minutes. More than 28.4% of Cedar Rapids residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.4%, is lower than the state average.
The unemployment rate in Cedar Rapids is 6.0%, which is less than Iowa's average of 6.1%.
The percentage of Cedar Rapids residents that are affiliated with a religious congregation, 57.0%, is more than the national average but less than the state average. Seventh Day Church of God, Sevanth-Day Adventist Church and Hope Lutheran Church are some of the churches located in Cedar Rapids. The largest religious groups are the Catholic Church, the United Methodist Church and the Evangelical Lutheran Church in America.
Cedar Rapids is home to the Brucemore and the Admissions Office as well as Tomahawk Park and Noelridge Park. Shopping centers in the area include Mays Shopping Center, Lindale Plaza Shopping Center and Town and Country Shopping Center. Visitors to Cedar Rapids can choose from Howard Johnson, Marriott Cedar Rapids and Clarion Hotel & Convention Center for temporary stays in the area.