Popular Careers

Career Development

Career development resources for aspiring professionals.

Career Change Center

Career change guides, tutorials and resources for professionals in transition.

Job Search Resources

Job search resources, websites, guides and directories for job seekers.


Career and Education Opportunities for Receptionists in Fort Wayne, Indiana

Fort Wayne, Indiana provides a wide variety of opportunities, both career and educational, for receptionists. Currently, 22,060 people work as receptionists in Indiana. This is expected to grow 14% to about 25,090 people by 2016. This is not quite as good as the national trend for receptionists, which sees this job pool growing by about 15.2% over the next eight years. In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties.

Receptionists earn approximately $11 hourly or $23,240 annually on average in Indiana. Nationally they average about $11 per hour or $24,550 per year. Earnings for receptionists are not quite as good as earnings in the general category of Clerical in Indiana and not quite as good as general Clerical category earnings nationally.

There is one school within twenty-five miles of Fort Wayne where you can study to be a receptionist, among sixteen schools of higher education total in the Fort Wayne area. Receptionists usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a receptionist if you already have a high school diploma.

CAREER DESCRIPTION: Receptionist

Receptionist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.

Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.

Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.

Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.

Similar jobs with educational opportunities in Fort Wayne include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Receptionist Training

Indiana Business College-Ft Wayne - Fort Wayne, IN

Indiana Business College-Ft Wayne, 6413 N Clinton St, Fort Wayne, IN 46825-4911. Indiana Business College-Ft Wayne is a small college located in Fort Wayne, Indiana. It is a private for-profit school with primarily 4-year or above programs. It has 570 students and an admission rate of 100%. Indiana Business College-Ft Wayne has a one to two year program in General Office Occupations and Clerical Services.

LOCATION INFORMATION: Fort Wayne, Indiana

Fort Wayne, Indiana
Fort Wayne, Indiana photo by FTSKfan

Fort Wayne is located in Allen County, Indiana. It has a population of over 215,661. The cost of living index in Fort Wayne, 77, is well below the national average. New single-family homes in Fort Wayne are valued at $141,700 on average, which is below the state average. In 2008, one hundred thirty-eight new homes were constructed in Fort Wayne, down from one hundred seventy-three the previous year.

The top three industries for women in Fort Wayne are health care, educational services, and finance and insurance. For men, it is construction, transportation equipment, and metal and metal products. The average travel time to work is about 20 minutes. More than 19.4% of Fort Wayne residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 6.5%, is lower than the state average.

The unemployment rate in Fort Wayne is 10.5%, which is greater than Indiana's average of 9.4%.

The percentage of Fort Wayne residents that are affiliated with a religious congregation, 50.2%, is less than the national average but more than the state average. Memorial Church, Bethany Church and Souls Harbor Church are some of the churches located in Fort Wayne. The most prominent religious groups are the Catholic Church, the Lutheran Church and the United Methodist Church.

Fort Wayne is home to the Orchard Ridge Country Club and the Georgetown Square as well as Swinney Park and Rockhill Park. Shopping centers in the area include The Uncommons Shopping Center, Decatur Road Shopping Center and Ayr-Way West Shopping Center. Visitors to Fort Wayne can choose from Days Inn Airport Plaza, Purofirst of Allen County and Hometown Inn for temporary stays in the area.