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Career and Education Opportunities for Insurance Processing Clerks in Springfield, Illinois

Many educational and employment opportunities exist for insurance processing clerks in the Springfield, Illinois area. There are currently 9,000 jobs for insurance processing clerks in Illinois and this is projected to shrink 3% to 8,740 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for insurance processing clerks are expected to grow by about 0.3%. Insurance processing clerks generally process applications for, changes to, and cancellation of insurance policies.

The income of an insurance processing clerk is about $17 hourly or $36,030 annually on average in Illinois. In the U.S. as a whole, their income is about $15 per hour or $33,100 per year on average. Insurance processing clerks earn more than people working in the category of Clerical generally in Illinois and more than people in the Clerical category nationally.

There is one school within twenty-five miles of Springfield where you can study to be an insurance processing clerk, among nine schools of higher education total in the Springfield area. Given that the most common education level for insurance processing clerks is a high school diploma or GED, you can expect to spend only a short time training to become an insurance processing clerk if you already have a high school diploma.

CAREER DESCRIPTION: Insurance Processing Clerk

In general, insurance processing clerks process applications for, changes to, and cancellation of insurance policies. They also duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

Insurance processing clerks correspond with agents to obtain data or inform them of account status or changes. They also modify and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance. Equally important, insurance processing clerks have to inspect and verify data, such as age and principal sum and value of property on insurance applications and policies. They are often called upon to examine letters from policyholders or agents, original insurance applications, and other company documents to establish if changes are needed and effects of changes. They are expected to notify insurance agents and accounting departments of policy cancellations. Finally, insurance processing clerks process and record new insurance policies and claims.

Every day, insurance processing clerks are expected to be able to see details at a very fine level of focus. They need to listen to and understand others in meetings. It is also important that they articulate ideas and problems.

It is important for insurance processing clerks to process and submit business or government forms, such as submitting applications for coverage to insurance carriers. They are often called upon to compose business correspondence for supervisors, managers and professionals. They also interview clients and take their calls to furnish customer service and obtain data on claims. They are sometimes expected to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts. Somewhat less frequently, insurance processing clerks are also expected to correspond with agents to obtain data or inform them of account status or changes.

and process and record new insurance policies and claims. And finally, they sometimes have to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

Like many other jobs, insurance processing clerks must have exceptional integrity and be thorough and dependable.

Similar jobs with educational opportunities in Springfield include:

  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Insurance Processing Clerk Training

Lincoln Land Community College - Springfield, IL

Lincoln Land Community College, 5250 Shepherd Rd, Springfield, IL 62794-9256. Lincoln Land Community College is a medium sized college located in Springfield, Illinois. It is a public school with primarily 2-year programs and has 6,659 students. Lincoln Land Community College has a less than one year program in General Office Occupations and Clerical Services which graduated seven students in 2008.


Certified Patient Account Technician: The Certified Patient Account Manager exam is every bit as challenging for patient account managers as the CPA and Bar exams are for their respective fields.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Clinic Account Technician: AAHAM developed the Certified Clinic Account Technician (CCAT) examination to test the proficiency of individuals involved in the collection of patient accounts and to prepare them for the many changes to come.

For more information, see the American Association of Healthcare Administrative Management website.

LOCATION INFORMATION: Springfield, Illinois

Springfield, Illinois
Springfield, Illinois photo by %C3%89ovart_Ca%C3%A7eir

Springfield is situated in Sangamon County, Illinois. It has a population of over 117,352, which has grown by 5.3% in the past ten years. The cost of living index in Springfield, 75, is far less than the national average. New single-family homes in Springfield cost $245,700 on average, which is below the state average. In 2008, ninety-seven new homes were built in Springfield, down from one hundred seventy-nine the previous year.

The three most popular industries for women in Springfield are public administration, health care, and educational services. For men, it is public administration, construction, and accommodation and food services. The average travel time to work is about 17 minutes. More than 30.6% of Springfield residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 11.6%, is higher than the state average.

The unemployment rate in Springfield is 8.5%, which is less than Illinois's average of 10.5%.

The percentage of Springfield residents that are affiliated with a religious congregation, 56.9%, is more than both the national and state average. First Presbyterian Church and Christ Episcopal Church are all churches located in Springfield. The most common religious groups are the Catholic Church, the Assemblies of God and the United Methodist Church.

Springfield is home to the Oliver P Parks Telephone Museum and the Building I as well as Jaycee Park and Fairview Park. Shopping malls in the area include Capital City Shopping Center, Fairhills Shopping Center and Chatham Square Shopping Center. Visitors to Springfield can choose from Cottage Inn, Courtyard Springfield and Drury Inn and Suites Springfield IL for temporary stays in the area.