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Career and Education Opportunities for Food Service Managers in Springfield, Illinois

Springfield, Illinois provides a wide variety of opportunities, both career and educational, for food service managers. There are currently 10,140 working food service managers in Illinois; this should grow 10% to about 11,150 working food service managers in the state by 2016. This is better than the nation as a whole, where employment opportunities for food service managers are expected to grow by about 5.3%. In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Income for food service managers is about $20 per hour or $43,240 annually on average in Illinois. Nationally, their income is about $22 per hour or $46,320 yearly. Earnings for food service managers are not quite as good as earnings in the general category of Services in Illinois and not quite as good as general Services category earnings nationally. Jobs in this field include: tavern operator, culinary specialist, and clubhouse manager.

There are nine schools of higher education in the Springfield area, including one within twenty-five miles of Springfield where you can get a degree to start your career as a food service manager. Given that the most common education level for food service managers is less than a high school diploma, you can expect to spend only a short time training to become a food service manager if you already have a high school diploma.

CAREER DESCRIPTION: Food Service Manager

Food Service Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Food service managers inspect work procedures and operational problems to establish ways to further optimize service or safety. They also monitor food preparation methods and garnishing and presentation of food to insure that food is prepared and presented in an acceptable manner. Equally important, food service managers have to establish standards for personnel performance and customer service. They are often called upon to investigate and resolve complaints regarding food quality or accommodations. They are expected to monitor adherence to health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Finally, food service managers keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Every day, food service managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they evaluate problems as they arise.

It is important for food service managers to record the number and cost of items sold to establish which items may be unpopular or less profitable. They are often called upon to test cooked food by tasting and smelling it to insure palatability and flavor conformity. They also formulate menus and food utilization on the basis of anticipated number of guests and costs. They are sometimes expected to assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs. Somewhat less frequently, food service managers are also expected to direct assignments of cooking personnel to insure economical use of food and timely preparation.

Food service managers sometimes are asked to develop specialty dishes and design recipes to be used in dining facilities. They also have to be able to take dining reservations And finally, they sometimes have to greet guests, escort them to their seats, and present them with menus and wine lists.

Like many other jobs, food service managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Springfield include:

  • Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
  • Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
  • Social Service Coordinator. Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

EDUCATIONAL OPPORTUNITIES: Food Service Manager Training

Lincoln Land Community College - Springfield, IL

Lincoln Land Community College, 5250 Shepherd Rd, Springfield, IL 62794-9256. Lincoln Land Community College is a medium sized college located in Springfield, Illinois. It is a public school with primarily 2-year programs and has 6,659 students. Lincoln Land Community College has 3 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, one to two year which graduated 4 students in 2008.
  • Hospitality Administration/Management, associate's degree which graduated 7 students in 2008.
  • Hotel/Motel Administration/Management, one to two year which graduated 2 students in 2008.

CERTIFICATIONS

Certified Correctional Foodservice Professional: A key purpose of the Certified Correctional Foodservice Professional certification is to develop the highest standards in.

For more information, see the American Correctional Food Service Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Quality Coffee Certification Program: The purpose of QCCP is to provide operators with sales tools and knowledge that will help them begin or enhance their own quality coffee program for their customers.

For more information, see the National Automatic Merchandising Association website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LICENSES

FOOD AND BEVERAGE MANAGER

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

FOOD SERVICE SANITATION MANAGER

Licensing agency: Illinois Department of Public Health Division of Food, Drugs and Dairies
Address: 535 W. Jefferson St., Springfield, IL 62761

Phone: (217) 785-2439
Website: Illinois Department of Public Health Division of Food, Drugs and Dairies

FOOD SERVICE SANITATION MANAGER CERTIFICATION INSTRUCTOR

Licensing agency: Illinois Department of Public Health Division of Food, Drugs and Dairies
Address: 535 W. Jefferson St., Springfield, IL 62761

Phone: (217) 785-2439
Website: Illinois Department of Public Health Division of Food, Drugs and Dairies

RESTAURANT MANAGER/FOOD & BEVERAGE MANAGER

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

LOCATION INFORMATION: Springfield, Illinois

Springfield, Illinois
Springfield, Illinois photo by %C3%89ovart_Ca%C3%A7eir

Springfield is situated in Sangamon County, Illinois. It has a population of over 117,352, which has grown by 5.3% in the past ten years. The cost of living index in Springfield, 75, is far less than the national average. New single-family homes in Springfield cost $245,700 on average, which is below the state average. In 2008, ninety-seven new homes were built in Springfield, down from one hundred seventy-nine the previous year.

The three most popular industries for women in Springfield are public administration, health care, and educational services. For men, it is public administration, construction, and accommodation and food services. The average travel time to work is about 17 minutes. More than 30.6% of Springfield residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 11.6%, is higher than the state average.

The unemployment rate in Springfield is 8.5%, which is less than Illinois's average of 10.5%.

The percentage of Springfield residents that are affiliated with a religious congregation, 56.9%, is more than both the national and state average. First Presbyterian Church and Christ Episcopal Church are all churches located in Springfield. The most common religious groups are the Catholic Church, the Assemblies of God and the United Methodist Church.

Springfield is home to the Oliver P Parks Telephone Museum and the Building I as well as Jaycee Park and Fairview Park. Shopping malls in the area include Capital City Shopping Center, Fairhills Shopping Center and Chatham Square Shopping Center. Visitors to Springfield can choose from Cottage Inn, Courtyard Springfield and Drury Inn and Suites Springfield IL for temporary stays in the area.