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Career and Education Opportunities for Hotel or Motel Managers in Naperville, Illinois

Hotel or motel managers can find both educational opportunities and jobs in the Naperville, Illinois area. There are currently 1,600 working hotel or motel managers in Illinois; this should grow by 17% to 1,860 working hotel or motel managers in the state by 2016. This is better than the nation as a whole, where employment opportunities for hotel or motel managers are expected to grow by about 4.7%. Hotel or motel managers generally plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

A person working as a hotel or motel manager can expect to earn about $21 hourly or $45,420 yearly on average in Illinois and about $22 hourly or $45,800 per year on average in the U.S. as a whole. Compared with people working in the overall category of Services, people working as hotel or motel managers in Illinois earn less. They earn less than people working in the overall category of Services nationally. Jobs in this field include: motel keeper, recreational vehicle resort manager, and boardinghouse keeper.

The Naperville area is home to 166 schools of higher education, including twelve within twenty-five miles of Naperville where you can get a degree as a hotel or motel manager. Given that the most common education level for hotel or motel managers is an Associate's, or other 2-year degree, you can expect to spend about two years studying to be a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Naperville include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

Northwestern College-Southwestern Campus - Bridgeview, IL

Northwestern College-Southwestern Campus, 7725 South Harlem Avenue, Bridgeview, IL 60455. Northwestern College-Southwestern Campus is a small college located in Bridgeview, Illinois. It is a private for-profit school with primarily 2-year programs. It has 995 students and an admission rate of 90%. Northwestern College-Southwestern Campus has a less than one year and an associate's degree program in Hospitality Administration/Management which graduated zero and one students respectively in 2008.

College of DuPage - Glen Ellyn, IL

College of DuPage, 425 Fawell Blvd., Glen Ellyn, IL 60137-6599. College of DuPage is a large college located in Glen Ellyn, Illinois. It is a public school with primarily 2-year programs and has 25,668 students. College of DuPage has 2 areas of study related to Hotel or Motel Manager. They are:

  • Hotel/Motel Administration/Management, less than one year, one to two year, and associate's degree which graduated three, one, and seven students respectively in 2008.
  • Selling Skills and Sales Operations, less than one year which graduated 14 students in 2008.

Nothwestern College - Chicago, IL

Nothwestern College, 4829 North Lipps Avenue, Chicago, IL 60630. Nothwestern College is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 2-year programs. It has 847 students and an admission rate of 83%. Nothwestern College has a less than one year and an associate's degree program in Hospitality Administration/Management which graduated zero and four students respectively in 2008.

Roosevelt University - Chicago, IL

Roosevelt University, 430 S Michigan Ave, Chicago, IL 60605-1394. Roosevelt University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,708 students and an admission rate of 43%. Roosevelt University has less than one year, bachelor's degree, and master's degree programs in Hospitality Administration/Management which graduated nineteen, zero, and zero students respectively in 2008.

Harper College - Palatine, IL

Harper College, 1200 W Algonquin Rd, Palatine, IL 60067-7398. Harper College is a large college located in Palatine, Illinois. It is a public school with primarily 2-year programs and has 15,250 students. Harper College has 3 areas of study related to Hotel or Motel Manager. They are:

  • Hospitality Administration/Management, associate's degree which graduated 6 students in 2008.
  • Hotel/Motel Administration/Management, less than one year which graduated 4 students in 2008.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated twenty-three and twelve students respectively in 2008.

Elgin Community College - Elgin, IL

Elgin Community College, 1700 Spartan Drive, Elgin, IL 60123-7193. Elgin Community College is a medium sized college located in Elgin, Illinois. It is a public school with primarily 2-year programs and has 9,821 students. Elgin Community College has 2 areas of study related to Hotel or Motel Manager. They are:

  • Hospitality Administration/Management, less than one year which graduated 12 students in 2008.
  • Hotel/Motel Administration/Management, one to two year and associate's degree which graduated one and four students respectively in 2008.

Oakton Community College - Des Plaines, IL

Oakton Community College, 1600 E Golf Rd., Des Plaines, IL 60016-1268. Oakton Community College is a large college located in Des Plaines, Illinois. It is a public school with primarily 2-year programs and has 10,552 students. Oakton Community College has an associate's degree program in Hotel/Motel Administration/Management which graduated one student in 2008.

Moraine Valley Community College - Palos Hills, IL

Moraine Valley Community College, 9000 W. College Parkway, Palos Hills, IL 60465-0937. Moraine Valley Community College is a large college located in Palos Hills, Illinois. It is a public school with primarily 2-year programs and has 17,477 students. Moraine Valley Community College has a one to two year and an associate's degree program in Hospitality Administration/Management which graduated nine and six students respectively in 2008.

Joliet Junior College - Joliet, IL

Joliet Junior College, 1215 Houbolt Rd, Joliet, IL 60431-8938. Joliet Junior College is a large college located in Joliet, Illinois. It is a public school with primarily 2-year programs and has 14,088 students. Joliet Junior College has 2 areas of study related to Hotel or Motel Manager. They are:

  • Hospitality Administration/Management, less than one year, one to two year, and associate's degree which graduated two, one, and fifteen students respectively in 2008.
  • Selling Skills and Sales Operations, associate's degree which graduated 4 students in 2008.

Kendall College - Chicago, IL

Kendall College, 900 N. North Branch Ave, Chicago, IL 60622. Kendall College is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 1,958 students and an admission rate of 99%. Kendall College has a bachelor's degree program in Hospitality Administration/Management which graduated forty-two students in 2008.

Triton College - River Grove, IL

Triton College, 2000 5th Ave, River Grove, IL 60171-1995. Triton College is a large college located in River Grove, Illinois. It is a public school with primarily 2-year programs and has 15,547 students. Triton College has 2 areas of study related to Hotel or Motel Manager. They are:

  • Hotel/Motel Administration/Management, one to two year and associate's degree which graduated one and six students respectively in 2008.
  • Selling Skills and Sales Operations, associate's degree which graduated 3 students in 2008.

Lexington College - Chicago, IL

Lexington College, 310 South Peoria, Chicago, IL 60607-3534. Lexington College is a small college located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 53 students and an admission rate of 50%. Lexington College has an associate's degree and a bachelor's degree program in Hospitality Administration/Management which graduated two and seven students respectively in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LICENSES

HOTEL MANAGER

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

R.V. PARK MANAGER

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

LOCATION INFORMATION: Naperville, Illinois

Naperville, Illinois
Naperville, Illinois photo by JohnDBuell

Naperville is located in Dupage County, Illinois. It has a population of over 143,117, which has grown by 11.5% over the last ten years. The cost of living index in Naperville, 107, is above the national average. New single-family homes in Naperville are valued at $401,600 on average, which is far greater than the state average. In 2008, one hundred fifty-four new homes were built in Naperville, down from two hundred eighty-one the previous year.

The top three industries for women in Naperville are educational services, health care, and professional, scientific, and technical services. For men, it is professional, scientific, and technical services, finance and insurance, and construction. The average travel time to work is about 33 minutes. More than 60.6% of Naperville residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 23.7%, is higher than the state average.

The unemployment rate in Naperville is 8.1%, which is less than Illinois's average of 10.5%.

The percentage of Naperville residents that are affiliated with a religious congregation, 58.9%, is more than both the national and state average. Saints Peter and Paul Roman Catholic Church, Saint Thomas The Apostle Church and Bethany Church are some of the churches located in Naperville. The most common religious groups are the Catholic Church, the Lutheran Church and the Evangelical Lutheran Church in America.

Naperville is home to the High Grove Business Park and the Spring Brook Golf Course as well as Du Page River Park and Winding Creek Park. Shopping malls in the area include Pebblewood Plaza Shopping Center, Cress Creek Square Shopping Center and Cress Creek Shopping Center. Visitors to Naperville can choose from Fairfield Inn by Marriott, EXEL Inns of Chicago and Country Inn Suites Naperville for temporary stays in the area.