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Career and Education Opportunities for Host Coordinators in Naperville, Illinois

Host coordinators can find both educational opportunities and jobs in the Naperville, Illinois area. There are currently 13,630 jobs for host coordinators in Illinois and this is projected to grow 16% to 15,770 jobs by 2016. This is better than the national trend for host coordinators, which sees this job pool growing by about 6.5% over the next eight years. In general, host coordinators welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Host coordinators earn about $8 hourly or $18,350 yearly on average in Illinois and about $8 hourly or $17,510 annually on average nationally. Incomes for host coordinators are better than in the overall category of Service in Illinois, and not quite as good as the overall Service category nationally. People working as host coordinators can fill a number of jobs, such as: dining room supervisor, tearoom host/hostess, and hospitality coordinator.

There is one school within twenty-five miles of Naperville where you can study to be a host coordinator, among 166 schools of higher education total in the Naperville area. Host coordinators usually hold less than a high school diploma, so you can expect to spend only a short time studying to be a host coordinator if you already have a high school diploma.

CAREER DESCRIPTION: Host Coordinator

Host Coordinator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, host coordinators welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Host coordinators greet guests and seat them at tables or in waiting areas. They also furnish guests with menus. Equally important, host coordinators have to assign customers to tables suitable for their needs. They are often called upon to maintain contact with kitchen staff and patrons to insure that dining details are handled properly and patrons' concerns are addressed. Finally, host coordinators inspect dining and serving areas to insure cleanliness and proper setup.

Every day, host coordinators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they speak clearly.

It is important for host coordinators to speak with customers to insure satisfaction with food and service, and to respond to complaints. They are often called upon to direct customers to coatrooms and waiting areas such as lounges. They also inform customers of establishment specialties and features. They are sometimes expected to receive and record customers' dining reservations. Somewhat less frequently, host coordinators are also expected to speak with customers to insure satisfaction with food and service, and to respond to complaints.

Host coordinators sometimes are asked to supervise and direct efforts of dining room staff to insure that customers receive prompt and courteous service. And finally, they sometimes have to supervise and direct efforts of dining room staff to insure that customers receive prompt and courteous service.

Like many other jobs, host coordinators must be able to deal with stress and deal with situations calmly and believe in cooperation and coordination.

Similar jobs with educational opportunities in Naperville include:

  • Counter Clerk. Serve food to diners at counter or from a steam table.
  • Dining Room Attendant. Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons.
  • Institutional Cook. Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.
  • Waiter. Take orders and serve food and beverages to patrons at tables in dining establishment.

EDUCATIONAL OPPORTUNITIES: Host Coordinator Training

Harper College - Palatine, IL

Harper College, 1200 W Algonquin Rd, Palatine, IL 60067-7398. Harper College is a large college located in Palatine, Illinois. It is a public school with primarily 2-year programs and has 15,250 students. Harper College has a less than one year program in Food Service, Waiter/Waitress, & Dining Room Management/Manager which graduated seven students in 2008.

CERTIFICATIONS

ServSafe Alcohol: The ServSafe Alcohol program outlines effective responsible alcohol service practices for all front-of-the-house staff, including bartenders, waiters, hosts, busers, security and valets.

For more information, see the National Restaurant Association Educational Foundation website.

LICENSES

RESTAURANT HOSTESS/HOST

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

LOCATION INFORMATION: Naperville, Illinois

Naperville, Illinois
Naperville, Illinois photo by JohnDBuell

Naperville is located in Dupage County, Illinois. It has a population of over 143,117, which has grown by 11.5% over the last ten years. The cost of living index in Naperville, 107, is above the national average. New single-family homes in Naperville are valued at $401,600 on average, which is far greater than the state average. In 2008, one hundred fifty-four new homes were built in Naperville, down from two hundred eighty-one the previous year.

The top three industries for women in Naperville are educational services, health care, and professional, scientific, and technical services. For men, it is professional, scientific, and technical services, finance and insurance, and construction. The average travel time to work is about 33 minutes. More than 60.6% of Naperville residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 23.7%, is higher than the state average.

The unemployment rate in Naperville is 8.1%, which is less than Illinois's average of 10.5%.

The percentage of Naperville residents that are affiliated with a religious congregation, 58.9%, is more than both the national and state average. Saints Peter and Paul Roman Catholic Church, Saint Thomas The Apostle Church and Bethany Church are some of the churches located in Naperville. The most common religious groups are the Catholic Church, the Lutheran Church and the Evangelical Lutheran Church in America.

Naperville is home to the High Grove Business Park and the Spring Brook Golf Course as well as Du Page River Park and Winding Creek Park. Shopping malls in the area include Pebblewood Plaza Shopping Center, Cress Creek Square Shopping Center and Cress Creek Shopping Center. Visitors to Naperville can choose from Fairfield Inn by Marriott, EXEL Inns of Chicago and Country Inn Suites Naperville for temporary stays in the area.