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Career and Education Opportunities for Retail Sales Managers in Joliet, Illinois

For those living in the Joliet, Illinois area, there are many career and education opportunities for retail sales managers. About 58,040 people are currently employed as retail sales managers in Illinois. By 2016, this is expected to grow by 5% to 61,040 people employed. This is not quite as good as the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Income for retail sales managers is about $17 hourly or $36,150 yearly on average in Illinois. Nationally, their income is about $16 per hour or $35,310 yearly. Retail sales managers earn less than people working in the category of Sales and Clerical generally in Illinois and less than people in the Sales and Clerical category nationally.

There are 132 schools of higher education in the Joliet area, including fifteen within twenty-five miles of Joliet where you can get a degree to start your career as a retail sales manager. The most common level of education for retail sales managers is a high school diploma or GED. You can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Joliet include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

College of DuPage - Glen Ellyn, IL

College of DuPage, 425 Fawell Blvd., Glen Ellyn, IL 60137-6599. College of DuPage is a large college located in Glen Ellyn, Illinois. It is a public school with primarily 2-year programs and has 25,668 students. College of DuPage has a less than one year program in Selling Skills and Sales Operations which graduated fourteen students in 2008.

DePaul University - Chicago, IL

DePaul University, 55 E Jackson, Chicago, IL 60604. DePaul University is a large university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs and has 22,554 students. DePaul University has a bachelor's degree and a master's degree program in E-Commerce/Electronic Commerce which graduated one and five students respectively in 2008.

Benedictine University - Lisle, IL

Benedictine University, 5700 College Rd, Lisle, IL 60532-0900. Benedictine University is a medium sized university located in Lisle, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,053 students and an admission rate of 80%. Benedictine University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Westwood College-Chicago Loop - Chicago, IL

Westwood College-Chicago Loop, 17 N State St-Ste 300, Chicago, IL 60602. Westwood College-Chicago Loop is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 685 students and an admission rate of 62%. Westwood College-Chicago Loop has a bachelor's degree program in E-Commerce/Electronic Commerce.

Prairie State College - Chicago Heights, IL

Prairie State College, 202 South Halsted Street, Chicago Heights, IL 60411-8226. Prairie State College is a medium sized college located in Chicago Heights, Illinois. It is a public school with primarily 2-year programs and has 5,368 students. Prairie State College has a less than one year program in E-Commerce/Electronic Commerce which graduated one student in 2008.

Moraine Valley Community College - Palos Hills, IL

Moraine Valley Community College, 9000 W. College Parkway, Palos Hills, IL 60465-0937. Moraine Valley Community College is a large college located in Palos Hills, Illinois. It is a public school with primarily 2-year programs and has 17,477 students. Moraine Valley Community College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, one to two year which graduated 3 students in 2008.
  • Retailing and Retail Operations, associate's degree which graduated 5 students in 2008.

Dominican University - River Forest, IL

Dominican University, 7900 W Division St, River Forest, IL 60305. Dominican University is a small university located in River Forest, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,413 students and an admission rate of 85%. Dominican University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Westwood College-Dupage - Woodridge, IL

Westwood College-Dupage, 7155 Janes Avenue, Woodridge, IL 60517. Westwood College-Dupage is a small college located in Woodridge, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 659 students and an admission rate of 37%. Westwood College-Dupage has a bachelor's degree program in E-Commerce/Electronic Commerce.

Saint Xavier University - Chicago, IL

Saint Xavier University, 3700 W 103rd St, Chicago, IL 60655. Saint Xavier University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,307 students and an admission rate of 71%. Saint Xavier University has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, master's degree.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated zero, one, and zero students respectively in 2008.

Joliet Junior College - Joliet, IL

Joliet Junior College, 1215 Houbolt Rd, Joliet, IL 60431-8938. Joliet Junior College is a large college located in Joliet, Illinois. It is a public school with primarily 2-year programs and has 14,088 students. Joliet Junior College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year which graduated 3 students in 2008.
  • Selling Skills and Sales Operations, associate's degree which graduated 4 students in 2008.

ITT Technnical Institute-Orland Park - Orland Park, IL

ITT Technnical Institute-Orland Park, 11551 184th Place, Orland Park, IL 60467. ITT Technnical Institute-Orland Park is a small school located in Orland Park, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 525 students and an admission rate of 34%. ITT Technnical Institute-Orland Park has a bachelor's degree program in E-Commerce/Electronic Commerce.

Waubonsee Community College - Sugar Grove, IL

Waubonsee Community College, Rte 47 at Waubonsee Drive, Sugar Grove, IL 60554-0901. Waubonsee Community College is a medium sized college located in Sugar Grove, Illinois. It is a public school with primarily 2-year programs and has 9,218 students. Waubonsee Community College has an associate's degree program in Retailing and Retail Operations which graduated two students in 2008.

ITT Technical Institute-Burr Ridge - Burr Ridge, IL

ITT Technical Institute-Burr Ridge, 7040 High Grove Blvd, Burr Ridge, IL 60527. ITT Technical Institute-Burr Ridge is a small school located in Burr Ridge, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 357 students and an admission rate of 40%. ITT Technical Institute-Burr Ridge has a bachelor's degree program in E-Commerce/Electronic Commerce.

Westwood College-River Oaks - Calumet City, IL

Westwood College-River Oaks, 80 River Oaks Ctr-Ste 111, Calumet City, IL 60409. Westwood College-River Oaks is a small college located in Calumet City, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 629 students and an admission rate of 37%. Westwood College-River Oaks has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated two students in 2008.

Loyola University Chicago - Chicago, IL

Loyola University Chicago, 820 N. Michigan, Chicago, IL 60611-9810. Loyola University Chicago is a large university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 15,670 students and an admission rate of 74%. Loyola University Chicago has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated four students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LICENSES

GIFT SHOP MANAGER/SUPERVISOR

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

LOCATION INFORMATION: Joliet, Illinois

Joliet, Illinois
Joliet, Illinois photo by Joliet82

Joliet is situated in Will County, Illinois. It has a population of over 146,125, which has grown by 37.6% in the past ten years. The cost of living index in Joliet, 100, is near the national average. New single-family homes in Joliet are priced at $172,400 on average, which is far less than the state average. In 2008, two hundred forty-four new homes were constructed in Joliet, down from seven hundred sixty-nine the previous year.

The three most popular industries for women in Joliet are health care, educational services, and finance and insurance. For men, it is construction, public administration, and administrative and support and waste management services. The average commute to work is about 29 minutes. More than 18.6% of Joliet residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 5.7%, is lower than the state average.

The unemployment rate in Joliet is 12.4%, which is greater than Illinois's average of 10.5%.

The percentage of Joliet residents that are affiliated with a religious congregation, 53.9%, is more than the national average but less than the state average. All Nation Church of God in Christ, All Saints Greek Orthodox Church and Holy Cross Catholic Church are all churches located in Joliet. The largest religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.

Joliet is home to the Will County Courthouse and the Timber Ridge Business Park as well as Joliet East Side Historic District and Rock Run County Forest Preserve. Shopping centers in the area include Joliet Mall Shopping Center, Caton Crossing Town Square Shopping Center and Twin Oaks Place Shopping Center. Visitors to Joliet can choose from Great Escapes Travel, Hampton Inn Joliet/I-80- IL and Bel-Air Motel for temporary stays in the area.