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Career and Education Opportunities for Office Managers in Joliet, Illinois

Many educational and employment opportunities exist for office managers in the Joliet, Illinois area. About 53,110 people are currently employed as office managers in Illinois. By 2016, this is expected to grow 5% to 55,820 people employed. This is not quite as good as the nation as a whole, where employment opportunities for office managers are expected to grow by about 11.0%. Office managers generally supervise and coordinate the activities of clerical and administrative support workers.

The income of an office manager is about $23 hourly or $48,760 annually on average in Illinois. In the U.S. as a whole, their income is about $22 hourly or $45,790 per year on average. Compared with people working in the overall category of Management, people working as office managers in Illinois earn the same. They earn the same as people working in the overall category of Management nationally.

There are six schools within twenty-five miles of Joliet where you can study to be an office manager, among 132 schools of higher education total in the Joliet area. The most common level of education for office managers is a high school diploma or GED. You can expect to spend only a short time training to become an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

College of DuPage - Glen Ellyn, IL

College of DuPage, 425 Fawell Blvd., Glen Ellyn, IL 60137-6599. College of DuPage is a large college located in Glen Ellyn, Illinois. It is a public school with primarily 2-year programs and has 25,668 students. College of DuPage has an associate's degree program in Office Management and Supervision which graduated three students in 2008.

Roosevelt University - Chicago, IL

Roosevelt University, 430 S Michigan Ave, Chicago, IL 60605-1394. Roosevelt University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,708 students and an admission rate of 43%. Roosevelt University has a bachelor's degree program in Office Management and Supervision.

Saint Xavier University - Chicago, IL

Saint Xavier University, 3700 W 103rd St, Chicago, IL 60655. Saint Xavier University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,307 students and an admission rate of 71%. Saint Xavier University has a master's degree program in Customer Service Management.

Olivet Nazarene University - Bourbonnais, IL

Olivet Nazarene University, One University Avenue, Bourbonnais, IL 60914-2271. Olivet Nazarene University is a small university located in Bourbonnais, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,522 students and an admission rate of 81%. Olivet Nazarene University has a bachelor's degree program in Office Management and Supervision.

South Suburban College - South Holland, IL

South Suburban College, 15800 South State Street, South Holland, IL 60473-1200. South Suburban College is a medium sized college located in South Holland, Illinois. It is a public school with primarily 2-year programs and has 7,105 students. South Suburban College has less than one year, one to two year, and associate's degree programs in Office Management and Supervision which graduated twenty-three, three, and three students respectively in 2008.

National Latino Education Institute - Chicago, IL

National Latino Education Institute, 2011 W Pershing Rd, Chicago, IL 60609-2205. National Latino Education Institute is a small school located in Chicago, Illinois. It is a private not-for-profit school with primarily less-than 2-year programs. It has 116 students and an admission rate of 92%. National Latino Education Institute has a less than one year program in Customer Service Management which graduated five students in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Joliet, Illinois

Joliet, Illinois
Joliet, Illinois photo by Joliet82

Joliet is situated in Will County, Illinois. It has a population of over 146,125, which has grown by 37.6% in the past ten years. The cost of living index in Joliet, 100, is near the national average. New single-family homes in Joliet are priced at $172,400 on average, which is far less than the state average. In 2008, two hundred forty-four new homes were constructed in Joliet, down from seven hundred sixty-nine the previous year.

The three most popular industries for women in Joliet are health care, educational services, and finance and insurance. For men, it is construction, public administration, and administrative and support and waste management services. The average commute to work is about 29 minutes. More than 18.6% of Joliet residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 5.7%, is lower than the state average.

The unemployment rate in Joliet is 12.4%, which is greater than Illinois's average of 10.5%.

The percentage of Joliet residents that are affiliated with a religious congregation, 53.9%, is more than the national average but less than the state average. All Nation Church of God in Christ, All Saints Greek Orthodox Church and Holy Cross Catholic Church are all churches located in Joliet. The largest religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.

Joliet is home to the Will County Courthouse and the Timber Ridge Business Park as well as Joliet East Side Historic District and Rock Run County Forest Preserve. Shopping centers in the area include Joliet Mall Shopping Center, Caton Crossing Town Square Shopping Center and Twin Oaks Place Shopping Center. Visitors to Joliet can choose from Great Escapes Travel, Hampton Inn Joliet/I-80- IL and Bel-Air Motel for temporary stays in the area.