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Career and Education Opportunities for Computer Systems Support Specialists in Joliet, Illinois

Joliet, Illinois provides a wide variety of opportunities, both career and educational, for computer systems support specialists. There are currently 6,410 working computer systems support specialists in Illinois; this should shrink 21% to about 5,040 working computer systems support specialists in the state by 2016. This is not quite as good as the national trend for computer systems support specialists, which sees this job pool shrinking by about 18.6% over the next eight years. In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

The income of a computer systems support specialist is about $19 per hour or $41,020 yearly on average in Illinois. In the U.S. as a whole, their income is about $17 per hour or $35,600 per year on average. Incomes for computer systems support specialists are better than in the overall category of Computer Operation in Illinois, and better than the overall Computer Operation category nationally.

There are 132 schools of higher education in the Joliet area, including four within twenty-five miles of Joliet where you can get a degree to start your career as a computer systems support specialist. The most common level of education for computer systems support specialists is an Associate's, or other 2-year degree. It will take about two years to learn to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Joliet include:

  • Computer Clerk. Operate data entry device.
  • Online Publisher. Format typescript and graphic elements using computer software to produce publication-ready material.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Joliet Junior College - Joliet, IL

Joliet Junior College, 1215 Houbolt Rd, Joliet, IL 60431-8938. Joliet Junior College is a large college located in Joliet, Illinois. It is a public school with primarily 2-year programs and has 14,088 students. Joliet Junior College has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated four students in 2008.

Prairie State College - Chicago Heights, IL

Prairie State College, 202 South Halsted Street, Chicago Heights, IL 60411-8226. Prairie State College is a medium sized college located in Chicago Heights, Illinois. It is a public school with primarily 2-year programs and has 5,368 students. Prairie State College has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated two students in 2008.

The College of Office Technology - Chicago, IL

The College of Office Technology, 1520 West Division Street, Chicago, IL 60622-3312. The College of Office Technology is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 2-year programs and has 270 students. The College of Office Technology has a one to two year program in Data Processing and Data Processing Technology/Technician which graduated seventeen students in 2008.

Kaplan College-Hammond - Hammond, IN

Kaplan College-Hammond, 7833 Indianapolis Blvd, Hammond, IN 46324. Kaplan College-Hammond is a small college located in Hammond, Indiana. It is a private for-profit school with primarily 2-year programs and has 586 students. Kaplan College-Hammond has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated thirteen and thirteen students respectively in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Joliet, Illinois

Joliet, Illinois
Joliet, Illinois photo by Joliet82

Joliet is situated in Will County, Illinois. It has a population of over 146,125, which has grown by 37.6% in the past ten years. The cost of living index in Joliet, 100, is near the national average. New single-family homes in Joliet are priced at $172,400 on average, which is far less than the state average. In 2008, two hundred forty-four new homes were constructed in Joliet, down from seven hundred sixty-nine the previous year.

The three most popular industries for women in Joliet are health care, educational services, and finance and insurance. For men, it is construction, public administration, and administrative and support and waste management services. The average commute to work is about 29 minutes. More than 18.6% of Joliet residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 5.7%, is lower than the state average.

The unemployment rate in Joliet is 12.4%, which is greater than Illinois's average of 10.5%.

The percentage of Joliet residents that are affiliated with a religious congregation, 53.9%, is more than the national average but less than the state average. All Nation Church of God in Christ, All Saints Greek Orthodox Church and Holy Cross Catholic Church are all churches located in Joliet. The largest religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.

Joliet is home to the Will County Courthouse and the Timber Ridge Business Park as well as Joliet East Side Historic District and Rock Run County Forest Preserve. Shopping centers in the area include Joliet Mall Shopping Center, Caton Crossing Town Square Shopping Center and Twin Oaks Place Shopping Center. Visitors to Joliet can choose from Great Escapes Travel, Hampton Inn Joliet/I-80- IL and Bel-Air Motel for temporary stays in the area.