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Career and Education Opportunities for Computer Operations Managers in Joliet, Illinois

Computer operations managers can find many career and educational opportunities in the Joliet, Illinois area. There are currently 12,760 working computer operations managers in Illinois; this should grow 18% to 15,000 working computer operations managers in the state by 2016. This is better than the nation as a whole, where employment opportunities for computer operations managers are expected to grow by about 16.9%. Computer operations managers generally plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

A person working as a computer operations manager can expect to earn about $53 hourly or $110,410 annually on average in Illinois and about $53 per hour or $112,210 yearly on average in the U.S. as a whole. Compared with people working in the overall category of Computer and Operations, people working as computer operations managers in Illinois earn less. They earn less than people working in the overall category of Computer and Operations nationally. Jobs in this field include: planning or project management information technology specialist, web content manager, and director of technology.

There are 132 schools of higher education in the Joliet area, including forty-three within twenty-five miles of Joliet where you can get a degree to start your career as a computer operations manager. Given that the most common education level for computer operations managers is a Bachelor's degree, you can expect to spend about four years training to become a computer operations manager if you already have a high school diploma.

CAREER DESCRIPTION: Computer Operations Manager

Computer Operations Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

Computer operations managers confer with users and technicians to gauge computing needs and system requirements. They also stay abreast of advances in technology. Equally important, computer operations managers have to meet with department heads and others, to solicit cooperation and resolve problems. They are often called upon to inspect project plans to develop and direct project activity. They are expected to design and interpret organizational goals and procedures. Finally, computer operations managers assign and review the work of systems analysts and other computer-related staff.

Every day, computer operations managers are expected to be able to articulate ideas and problems. They need to read and understand documents and reports. It is also important that they listen to and understand others in meetings.

It is important for computer operations managers to recruit, hire, train and supervise staff, or participate in staffing decisions. They are often called upon to purchase needed equipment. They also control operational budget and expenditures. They are sometimes expected to oversee backup, security and user help systems. Somewhat less frequently, computer operations managers are also expected to inspect project plans to develop and direct project activity.

Computer operations managers sometimes are asked to ready and review operational reports or project progress reports. They also have to be able to direct daily operations of departments, analyzing workflow, establishing priorities, developing standards and setting deadlines And finally, they sometimes have to recruit, hire, train and supervise staff, or participate in staffing decisions.

Like many other jobs, computer operations managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Joliet include:

  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Business Administrator. Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

EDUCATIONAL OPPORTUNITIES: Computer Operations Manager Training

Northwestern College-Southwestern Campus - Bridgeview, IL

Northwestern College-Southwestern Campus, 7725 South Harlem Avenue, Bridgeview, IL 60455. Northwestern College-Southwestern Campus is a small college located in Bridgeview, Illinois. It is a private for-profit school with primarily 2-year programs. It has 995 students and an admission rate of 90%. Northwestern College-Southwestern Campus has an associate's degree program in Management Information Systems which graduated one student in 2008.

MacCormac College - Chicago, IL

MacCormac College, 29 E. Madison, Chicago, IL 60602-4405. MacCormac College is a small college located in Chicago, Illinois. It is a private not-for-profit school with primarily 2-year programs and has 163 students. MacCormac College has a one to two year and an associate's degree program in Information Science/Studies.

Chicago State University - Chicago, IL

Chicago State University, 9501 S. King Drive, Chicago, IL 60628-1598. Chicago State University is a medium sized university located in Chicago, Illinois. It is a public school with primarily 4-year or above programs. It has 6,820 students and an admission rate of 61%. Chicago State University has a bachelor's degree and a master's degree program in Computer Science which graduated four and zero students respectively in 2008.

Benedictine University - Lisle, IL

Benedictine University, 5700 College Rd, Lisle, IL 60532-0900. Benedictine University is a medium sized university located in Lisle, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,053 students and an admission rate of 80%. Benedictine University has 3 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, bachelor's degree.
  • Computer Science, bachelor's degree.
  • Management Information Systems, master's degree which graduated 62 students in 2008.

Roosevelt University - Chicago, IL

Roosevelt University, 430 S Michigan Ave, Chicago, IL 60605-1394. Roosevelt University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,708 students and an admission rate of 43%. Roosevelt University has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, master's degree.
  • Computer Science, bachelor's degree and master's degree.

Saint Augustine College - Chicago, IL

Saint Augustine College, 1333-45 W Argyle, Chicago, IL 60640-3593. Saint Augustine College is a small college located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs and has 1,275 students. Saint Augustine College has a one to two year and an associate's degree program in Computer and Information Sciences which graduated three and zero students respectively in 2008.

Aurora University - Aurora, IL

Aurora University, 347 S Gladstone Ave, Aurora, IL 60506-4892. Aurora University is a small university located in Aurora, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,291 students and an admission rate of 80%. Aurora University has 2 areas of study related to Computer Operations Manager. They are:

  • Computer Science, bachelor's degree.
  • Management Information Systems, bachelor's degree which graduated 1 student in 2008.

Dominican University - River Forest, IL

Dominican University, 7900 W Division St, River Forest, IL 60305. Dominican University is a small university located in River Forest, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,413 students and an admission rate of 85%. Dominican University has 4 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, one to two year, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated zero, one, zero, and zero students respectively in 2008.
  • Computer Science, one to two year and bachelor's degree.
  • Management Information Systems, master's degree.
  • Knowledge Management, postbaccalaureate certificate and master's degree which graduated two and zero students respectively in 2008.

Saint Xavier University - Chicago, IL

Saint Xavier University, 3700 W 103rd St, Chicago, IL 60655. Saint Xavier University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,307 students and an admission rate of 71%. Saint Xavier University has 2 areas of study related to Computer Operations Manager. They are:

  • Computer Science, bachelor's degree.
  • Management Information Systems, bachelor's degree and master's degree.

Wheaton College - Wheaton, IL

Wheaton College, 501 College Ave, Wheaton, IL 60187-5593. Wheaton College is a small college located in Wheaton, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,915 students and an admission rate of 62%. Wheaton College has a bachelor's degree program in Computer Science which graduated one student in 2008.

Calumet College of Saint Joseph - Whiting, IN

Calumet College of Saint Joseph, 2400 New York Ave, Whiting, IN 46394. Calumet College of Saint Joseph is a small college located in Whiting, Indiana. It is a private not-for-profit school with primarily 4-year or above programs and has 1,147 students. Calumet College of Saint Joseph has an associate's degree and a bachelor's degree program in Computer and Information Sciences which graduated zero and ten students respectively in 2008.

City Colleges of Chicago-Kennedy-King College - Chicago, IL

City Colleges of Chicago-Kennedy-King College, 6301 S Halsted St, Chicago, IL 60621-2709. City Colleges of Chicago-Kennedy-King College is a medium sized college located in Chicago, Illinois. It is a public school with primarily 2-year programs and has 6,873 students. City Colleges of Chicago-Kennedy-King College has a less than one year and a one to two year program in Information Science/Studies which graduated two and five students respectively in 2008.

Loyola University Chicago - Chicago, IL

Loyola University Chicago, 820 N. Michigan, Chicago, IL 60611-9810. Loyola University Chicago is a large university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 15,670 students and an admission rate of 74%. Loyola University Chicago has 4 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree.
  • Computer Science, master's degree.
  • Operations Management and Supervision, bachelor's degree which graduated 7 students in 2008.
  • Management Information Systems, bachelor's degree and master's degree which graduated three and zero students respectively in 2008.

Nothwestern College - Chicago, IL

Nothwestern College, 4829 North Lipps Avenue, Chicago, IL 60630. Nothwestern College is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 2-year programs. It has 847 students and an admission rate of 83%. Nothwestern College has a less than one year and an associate's degree program in Management Information Systems which graduated zero and one students respectively in 2008.

Prairie State College - Chicago Heights, IL

Prairie State College, 202 South Halsted Street, Chicago Heights, IL 60411-8226. Prairie State College is a medium sized college located in Chicago Heights, Illinois. It is a public school with primarily 2-year programs and has 5,368 students. Prairie State College has a one to two year and an associate's degree program in Operations Management and Supervision which graduated one and two students respectively in 2008.

Trinity Christian College - Palos Heights, IL

Trinity Christian College, 6601 W College Dr, Palos Heights, IL 60463-0929. Trinity Christian College is a small college located in Palos Heights, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,404 students and an admission rate of 94%. Trinity Christian College has 3 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, bachelor's degree which graduated 1 student in 2008.
  • Computer Science, bachelor's degree.
  • Management Information Systems, bachelor's degree.

Purdue University-Calumet Campus - Hammond, IN

Purdue University-Calumet Campus, 2200 169th St, Hammond, IN 46323-2094. Purdue University-Calumet Campus is a medium sized university located in Hammond, Indiana. It is a public school with primarily 4-year or above programs. It has 9,325 students and an admission rate of 74%. Purdue University-Calumet Campus has less than one year, associate's degree, and bachelor's degree programs in Operations Management and Supervision which graduated twenty-one, eleven, and one students respectively in 2008.

Moraine Valley Community College - Palos Hills, IL

Moraine Valley Community College, 9000 W. College Parkway, Palos Hills, IL 60465-0937. Moraine Valley Community College is a large college located in Palos Hills, Illinois. It is a public school with primarily 2-year programs and has 17,477 students. Moraine Valley Community College has 2 areas of study related to Computer Operations Manager. They are:

  • System Administration/Administrator, less than one year which graduated 4 students in 2008.
  • Management Information Systems, associate's degree which graduated 3 students in 2008.

North Park University - Chicago, IL

North Park University, 3225 W Foster Ave, Chicago, IL 60625-4895. North Park University is a small university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,255 students and an admission rate of 30%. North Park University has 2 areas of study related to Computer Operations Manager. They are:

  • Management Information Systems, bachelor's degree.
  • Information Resources Management/CIO Training, bachelor's degree.

City Colleges of Chicago-Olive-Harvey College - Chicago, IL

City Colleges of Chicago-Olive-Harvey College, 10001 S Woodlawn Ave, Chicago, IL 60628-1696. City Colleges of Chicago-Olive-Harvey College is a small college located in Chicago, Illinois. It is a public school with primarily 2-year programs and has 4,063 students. City Colleges of Chicago-Olive-Harvey College has a one to two year program in Information Science/Studies which graduated one student in 2008.

University of Chicago - Chicago, IL

University of Chicago, 5801 S Ellis Ave, Chicago, IL 60637. University of Chicago is a large university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 14,620 students and an admission rate of 28%. University of Chicago has bachelor's degree, master's degree, and doctor's degree programs in Computer Science which graduated two, thirty-five, and nine students respectively in 2008.

Lewis University - Romeoville, IL

Lewis University, One University Parkway, Romeoville, IL 60446-2200. Lewis University is a medium sized university located in Romeoville, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,536 students and an admission rate of 71%. Lewis University has 3 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, bachelor's degree.
  • Computer Science, bachelor's degree which graduated 1 student in 2008.
  • Management Information Systems, bachelor's degree.

City Colleges of Chicago-Harry S Truman College - Chicago, IL

City Colleges of Chicago-Harry S Truman College, 1145 W Wilson Ave., Chicago, IL 60640-6063. City Colleges of Chicago-Harry S Truman College is a large college located in Chicago, Illinois. It is a public school with primarily 2-year programs and has 11,835 students. City Colleges of Chicago-Harry S Truman College has a less than one year and a one to two year program in Information Science/Studies which graduated eleven and three students respectively in 2008.

Concordia University - River Forest, IL

Concordia University, 7400 Augusta, River Forest, IL 60305-1499. Concordia University is a small university located in River Forest, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,185 students and an admission rate of 58%. Concordia University has a bachelor's degree program in Computer and Information Sciences.

Illinois Institute of Technology - Chicago, IL

Illinois Institute of Technology, 3300 S Federal St, Chicago, IL 60616. Illinois Institute of Technology is a medium sized school located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,404 students and an admission rate of 57%. Illinois Institute of Technology has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 7 students in 2008.
  • Computer Science, bachelor's degree, master's degree, and doctor's degree which graduated thirty-six, 150, and eight students respectively in 2008.

Northeastern Illinois University - Chicago, IL

Northeastern Illinois University, 5500 N Saint Louis Ave, Chicago, IL 60625-4699. Northeastern Illinois University is a large university located in Chicago, Illinois. It is a public school with primarily 4-year or above programs. It has 11,193 students and an admission rate of 71%. Northeastern Illinois University has a bachelor's degree and a master's degree program in Computer Science which graduated one and zero students respectively in 2008.

City Colleges of Chicago-Richard J Daley College - Chicago, IL

City Colleges of Chicago-Richard J Daley College, 7500 S Pulaski Rd, Chicago, IL 60652-1299. City Colleges of Chicago-Richard J Daley College is a medium sized college located in Chicago, Illinois. It is a public school with primarily 2-year programs and has 9,711 students. City Colleges of Chicago-Richard J Daley College has a less than one year and a one to two year program in Information Science/Studies which graduated twenty and two students respectively in 2008.

Elmhurst College - Elmhurst, IL

Elmhurst College, 190 Prospect Ave, Elmhurst, IL 60126-3096. Elmhurst College is a small college located in Elmhurst, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,315 students and an admission rate of 69%. Elmhurst College has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, bachelor's degree.
  • Computer Science, bachelor's degree.

North Central College - Naperville, IL

North Central College, 30 N Brainard St, Naperville, IL 60540. North Central College is a small college located in Naperville, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,726 students and an admission rate of 69%. North Central College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer Science, bachelor's degree and master's degree.
  • Management Information Systems, bachelor's degree and master's degree.

City Colleges of Chicago-Harold Washington College - Chicago, IL

City Colleges of Chicago-Harold Washington College, 30 E Lake St, Chicago, IL 60601-2449. City Colleges of Chicago-Harold Washington College is a medium sized college located in Chicago, Illinois. It is a public school with primarily 2-year programs and has 8,342 students. City Colleges of Chicago-Harold Washington College has a less than one year and a one to two year program in Information Science/Studies which graduated two and two students respectively in 2008.

Governors State University - University Park, IL

Governors State University, 1 University Pky, University Park, IL 60466-0975. Governors State University is a medium sized university located in University Park, Illinois. It is a public school with primarily 4-year or above programs and has 5,457 students. Governors State University has 3 areas of study related to Computer Operations Manager. They are:

  • Computer Science, bachelor's degree and master's degree.
  • Operations Management and Supervision, bachelor's degree.
  • Management Information Systems, bachelor's degree and master's degree.

Ellis University - Chicago, IL

Ellis University, 111 N Canal St Ste 380, Chicago, IL 60606. Ellis University is a small university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs and has 2,692 students. Ellis University has a bachelor's degree and a master's degree program in Information Resources Management/CIO Training.

DePaul University - Chicago, IL

DePaul University, 55 E Jackson, Chicago, IL 60604. DePaul University is a large university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs and has 22,554 students. DePaul University has 4 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, master's degree which graduated 9 students in 2008.
  • Information Science/Studies, bachelor's degree and master's degree which graduated eighteen and 118 students respectively in 2008.
  • Computer Science, bachelor's degree, master's degree, and doctor's degree which graduated twenty-seven, 116, and four students respectively in 2008.
  • Management Information Systems, bachelor's degree which graduated 15 students in 2008.

University of St Francis - Joliet, IL

University of St Francis, 500 N Wilcox St, Joliet, IL 60435-6188. University of St Francis is a small university located in Joliet, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,334 students and an admission rate of 60%. University of St Francis has a bachelor's degree program in Computer Science.

Argosy University-Chicago - Chicago, IL

Argosy University-Chicago, 225 N. Michigan Ave, Ste 1300, Chicago, IL 60601. Argosy University-Chicago is a small university located in Chicago, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 4,032 students and an admission rate of 99%. Argosy University-Chicago has a doctor's degree program in Computer and Information Sciences.

Waubonsee Community College - Sugar Grove, IL

Waubonsee Community College, Rte 47 at Waubonsee Drive, Sugar Grove, IL 60554-0901. Waubonsee Community College is a medium sized college located in Sugar Grove, Illinois. It is a public school with primarily 2-year programs and has 9,218 students. Waubonsee Community College has a less than one year program in System Administration/Administrator which graduated one student in 2008.

Robert Morris College - Chicago, IL

Robert Morris College, 401 S State Street, Chicago, IL 60605. Robert Morris College is a small college located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,555 students and an admission rate of 79%. Robert Morris College has one to two year, associate's degree, and master's degree programs in Management Information Systems which graduated zero, zero, and eleven students respectively in 2008.

East-West University - Chicago, IL

East-West University, 816 S Michigan Ave, Chicago, IL 60605. East-West University is a small university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs and has 1,234 students. East-West University has less than one year, associate's degree, and bachelor's degree programs in Computer and Information Sciences which graduated five, three, and six students respectively in 2008.

Olivet Nazarene University - Bourbonnais, IL

Olivet Nazarene University, One University Avenue, Bourbonnais, IL 60914-2271. Olivet Nazarene University is a small university located in Bourbonnais, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,522 students and an admission rate of 81%. Olivet Nazarene University has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, bachelor's degree.
  • Computer Science, bachelor's degree.

South Suburban College - South Holland, IL

South Suburban College, 15800 South State Street, South Holland, IL 60473-1200. South Suburban College is a medium sized college located in South Holland, Illinois. It is a public school with primarily 2-year programs and has 7,105 students. South Suburban College has an associate's degree program in Information Science/Studies which graduated one student in 2008.

DeVry University-Illinois - Chicago, IL

DeVry University-Illinois, 3300 N Campbell Ave, Chicago, IL 60618. DeVry University-Illinois is a large university located in Chicago, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 19,417 students and an admission rate of 92%. DeVry University-Illinois has a master's degree program in Management Information Systems which graduated 160 students in 2008.

Joliet Junior College - Joliet, IL

Joliet Junior College, 1215 Houbolt Rd, Joliet, IL 60431-8938. Joliet Junior College is a large college located in Joliet, Illinois. It is a public school with primarily 2-year programs and has 14,088 students. Joliet Junior College has a one to two year and an associate's degree program in Operations Management and Supervision which graduated eight and thirty-eight students respectively in 2008.

Toyota Technological Institute at Chicago - Chicago, IL

Toyota Technological Institute at Chicago, 6045 S. Kenwood Ave., Chicago, IL 60637. Toyota Technological Institute at Chicago is a small school located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs and has 11 students. Toyota Technological Institute at Chicago has a doctor's degree program in Computer Science.

CERTIFICATIONS

Planning and Scheduling Professional: The PSP certification is to recognize specialists who meet a demanding set of planning and scheduling criteria by a rigorous examination, experience, education and ethical qualificaion.

For more information, see the AACE International (Association for the Advancement of Cost Engineering through total cost management) website.

Fundamental Payroll Certification: The Fundamental Payroll Certification (FPC) is open to all those who wish to demonstrate a baseline of payroll competency.

For more information, see the American Payroll Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

CIW Security Analyst: Security Analysts protect an organization's assets and operations.

For more information, see the Certified Internet Web Professionals website.

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Stay Sharp Program - Google Hacking and Defense: Network and system security administrators, hands-on security managers, information security officers, intrusion detection and vulnerability assessment personnel, any personnel responsible for the secure configuration of Internet facing systems and the protection of Intellectual Property within their organizations that need an understanding of typical security exposures that Google uncovers, how to use Google hacking as an evaluation tool and common techniques used by Google hackers.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Defeating Rogue Access Points: Security professionals who are concerned about the weaknesses of wireless networks.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Mastering Packet Analysis: Network administrators, information security analysts, intrusion detection and prevention analysts and network auditors that need an in-depth understanding of how to assess network protocols and use powerful network analysis tools.

For more information, see the Global Information Assurance Certification website.

Ethics in IT: All IT professionals including: Systems administrators, auditors, information security officers, programmers, systems analysts, database administrators, Information service providers, contractors, consultants.

For more information, see the Global Information Assurance Certification website.

Customer Support Analyst: Support center analysts provide front line support and act as the primary contact for customers.

For more information, see the Help Desk Institute website.

Desktop Support Technician: The HDI Desktop Support Technician certification is designed specifically for IT support professionals who spend much of their day visiting customers at their workstations or home office.

For more information, see the Help Desk Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Certified Ethical Hacker: The CEH Program certifies individuals in the specific network security discipline of Ethical Hacking from a vendor-neutral perspective.

For more information, see the International Council of E-Commerce Consultants website.

Licensed Penetration Tester: The licensed penetration tester is a program which trains security professionals to analyze the security posture of a network exhaustively and recommend corrective measures authoritatively.

For more information, see the International Council of E-Commerce Consultants website.

Network Security Administrator: The EC-Council's NSA certification looks at the network security in defensive mode.

For more information, see the International Council of E-Commerce Consultants website.

EC-Council Certified Security Analyst: EC-Council Certified Security Analyst (ECSA) complements the Certified Ethical Hacker (CEH) certification by exploring the analytical phase of ethical hacking.

For more information, see the International Council of E-Commerce Consultants website.

Security 5 Certification: The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics.

For more information, see the International Council of E-Commerce Consultants website.

Certified Information Systems Security Practitioner: The Systems Security Certified Practitioner (SSCP) credential offers information security tacticians, with implementation orientations, the opportunity to demonstrate their level of competence with the seven domains of the compendium of best practices for information security.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Associate of International Information Systems Security Certification Consortium: Associate of (ISC) status is available to those who have gained competence in key areas of industry knowledge and information security concepts and can pass either the CISSP® or SSCP® examinations, but lack the years of practical work experience required for full accreditation.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certification and Accreditation Professional: The CAP credential is an objective measure of the knowledge, skills and abilities required for personnel involved in the Certification and Accreditation process.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certified Web Professional - Server Administrator: A CWP Server Administrator manages and tunes E-Commerce infrastructure including Web servers, FTP, news, and mail servers for mid-size to large businesses.

For more information, see the International Webmasters Association website.

Level I: Network Performance Technologies : Gain network performance expertise through in-depth analysis of networking protocols and their role in delivering application performance.

For more information, see the NetQoS website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

Security Certified Network Professional: The SCNP program focuses on defensive security technologies, such as Firewalls and Intrusion Detection.

For more information, see the Security Certified Program website.

WOW Certified E-Commerce Manager: E-Commerce Managers are masters at developing and executing web marketing and e-commerce strategies and operations.

For more information, see the World Organization of Webmasters website.

WOW Certified Web Consultant: Small Business Certified Web Consultants are professionals in designing, building and overseeing Web sites for medium or large companies or personal businesses as the Web manager or project manager.

For more information, see the World Organization of Webmasters website.

LICENSES

M.I.S. MANAGER/DIRECTOR

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

LOCATION INFORMATION: Joliet, Illinois

Joliet, Illinois
Joliet, Illinois photo by Joliet82

Joliet is situated in Will County, Illinois. It has a population of over 146,125, which has grown by 37.6% in the past ten years. The cost of living index in Joliet, 100, is near the national average. New single-family homes in Joliet are priced at $172,400 on average, which is far less than the state average. In 2008, two hundred forty-four new homes were constructed in Joliet, down from seven hundred sixty-nine the previous year.

The three most popular industries for women in Joliet are health care, educational services, and finance and insurance. For men, it is construction, public administration, and administrative and support and waste management services. The average commute to work is about 29 minutes. More than 18.6% of Joliet residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 5.7%, is lower than the state average.

The unemployment rate in Joliet is 12.4%, which is greater than Illinois's average of 10.5%.

The percentage of Joliet residents that are affiliated with a religious congregation, 53.9%, is more than the national average but less than the state average. All Nation Church of God in Christ, All Saints Greek Orthodox Church and Holy Cross Catholic Church are all churches located in Joliet. The largest religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.

Joliet is home to the Will County Courthouse and the Timber Ridge Business Park as well as Joliet East Side Historic District and Rock Run County Forest Preserve. Shopping centers in the area include Joliet Mall Shopping Center, Caton Crossing Town Square Shopping Center and Twin Oaks Place Shopping Center. Visitors to Joliet can choose from Great Escapes Travel, Hampton Inn Joliet/I-80- IL and Bel-Air Motel for temporary stays in the area.