Popular Careers

Career Development

Career development resources for aspiring professionals.

Career Change Center

Career change guides, tutorials and resources for professionals in transition.

Job Search Resources

Job search resources, websites, guides and directories for job seekers.


Career and Education Opportunities for Retail Sales Managers in Elgin, Illinois

There are many career and education opportunities for retail sales managers in the Elgin, Illinois area. About 58,040 people are currently employed as retail sales managers in Illinois. By 2016, this is expected to grow 5% to about 61,040 people employed. This is not quite as good as the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Retail sales managers earn about $17 per hour or $36,150 annually on average in Illinois and about $16 per hour or $35,310 yearly on average nationally. Earnings for retail sales managers are not quite as good as earnings in the general category of Sales and Clerical in Illinois and not quite as good as general Sales and Clerical category earnings nationally.

There are sixty-one schools of higher education in the Elgin area, including thirteen within twenty-five miles of Elgin where you can get a degree to start your career as a retail sales manager. Retail sales managers usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Elgin include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

College of DuPage - Glen Ellyn, IL

College of DuPage, 425 Fawell Blvd., Glen Ellyn, IL 60137-6599. College of DuPage is a large college located in Glen Ellyn, Illinois. It is a public school with primarily 2-year programs and has 25,668 students. College of DuPage has a less than one year program in Selling Skills and Sales Operations which graduated fourteen students in 2008.

College of Lake County - Grayslake, IL

College of Lake County, 19351 W Washington St., Grayslake, IL 60030-1198. College of Lake County is a large college located in Grayslake, Illinois. It is a public school with primarily 2-year programs and has 16,359 students. College of Lake County has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, associate's degree which graduated 3 students in 2008.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated five and five students respectively in 2008.

Triton College - River Grove, IL

Triton College, 2000 5th Ave, River Grove, IL 60171-1995. Triton College is a large college located in River Grove, Illinois. It is a public school with primarily 2-year programs and has 15,547 students. Triton College has an associate's degree program in Selling Skills and Sales Operations which graduated three students in 2008.

Harper College - Palatine, IL

Harper College, 1200 W Algonquin Rd, Palatine, IL 60067-7398. Harper College is a large college located in Palatine, Illinois. It is a public school with primarily 2-year programs and has 15,250 students. Harper College has 3 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year and one to two year which graduated three and four students respectively in 2008.
  • Retailing and Retail Operations, less than one year which graduated 5 students in 2008.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated twenty-three and twelve students respectively in 2008.

Kishwaukee College - Malta, IL

Kishwaukee College, 21193 Malta Rd, Malta, IL 60150-9699. Kishwaukee College is a small college located in Malta, Illinois. It is a public school with primarily 2-year programs and has 4,134 students. Kishwaukee College has a less than one year program in Floriculture/Floristry Operations and Management which graduated one student in 2008.

ITT Technical Institute-Mount Prospect - Mount Prospect, IL

ITT Technical Institute-Mount Prospect, 1401 Feehanville Road, Mount Prospect, IL 60056-9823. ITT Technical Institute-Mount Prospect is a small school located in Mount Prospect, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 534 students and an admission rate of 40%. ITT Technical Institute-Mount Prospect has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated eleven students in 2008.

Elgin Community College - Elgin, IL

Elgin Community College, 1700 Spartan Drive, Elgin, IL 60123-7193. Elgin Community College is a medium sized college located in Elgin, Illinois. It is a public school with primarily 2-year programs and has 9,821 students. Elgin Community College has a less than one year and an associate's degree program in Retailing and Retail Operations which graduated one and two students respectively in 2008.

Westwood College-Dupage - Woodridge, IL

Westwood College-Dupage, 7155 Janes Avenue, Woodridge, IL 60517. Westwood College-Dupage is a small college located in Woodridge, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 659 students and an admission rate of 37%. Westwood College-Dupage has a bachelor's degree program in E-Commerce/Electronic Commerce.

Benedictine University - Lisle, IL

Benedictine University, 5700 College Rd, Lisle, IL 60532-0900. Benedictine University is a medium sized university located in Lisle, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,053 students and an admission rate of 80%. Benedictine University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

McHenry County College - Crystal Lake, IL

McHenry County College, 8900 US Hwy 14, Crystal Lake, IL 60012-2761. McHenry County College is a medium sized college located in Crystal Lake, Illinois. It is a public school with primarily 2-year programs and has 5,374 students. McHenry County College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year which graduated 4 students in 2008.
  • Selling Skills and Sales Operations, less than one year, one to two year, and associate's degree which graduated seven, three, and one students respectively in 2008.

ITT Technical Institute-Burr Ridge - Burr Ridge, IL

ITT Technical Institute-Burr Ridge, 7040 High Grove Blvd, Burr Ridge, IL 60527. ITT Technical Institute-Burr Ridge is a small school located in Burr Ridge, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 357 students and an admission rate of 40%. ITT Technical Institute-Burr Ridge has a bachelor's degree program in E-Commerce/Electronic Commerce.

The Illinois Institute of Art-Schaumburg - Schaumburg, IL

The Illinois Institute of Art-Schaumburg, 1000 Plaza Drive Ste. 100, Schaumburg, IL 60173-4913. The Illinois Institute of Art-Schaumburg is a small school located in Schaumburg, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 1,257 students and an admission rate of 47%. The Illinois Institute of Art-Schaumburg has a bachelor's degree program in Specialized Merchandising, Sales, & Related Marketing Operations, Other Specialties which graduated twelve students in 2008.

Waubonsee Community College - Sugar Grove, IL

Waubonsee Community College, Rte 47 at Waubonsee Drive, Sugar Grove, IL 60554-0901. Waubonsee Community College is a medium sized college located in Sugar Grove, Illinois. It is a public school with primarily 2-year programs and has 9,218 students. Waubonsee Community College has an associate's degree program in Retailing and Retail Operations which graduated two students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LICENSES

GIFT SHOP MANAGER/SUPERVISOR

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

LOCATION INFORMATION: Elgin, Illinois

Elgin, Illinois
Elgin, Illinois photo by James Jordan

Elgin is located in Kane County, Illinois. It has a population of over 106,330, which has grown by 12.5% over the last ten years. The cost of living index in Elgin, 104, is above the national average. New single-family homes in Elgin cost $156,500 on average, which is far less than the state average. In 2008, three hundred thirty-two new homes were constructed in Elgin, down from seven hundred fifty-six the previous year.

The top three industries for women in Elgin are health care, educational services, and finance and insurance. For men, it is construction, metal and metal products, and administrative and support and waste management services. The average travel time to work is about 26 minutes. More than 20.5% of Elgin residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.0%, is lower than the state average.

The unemployment rate in Elgin is 12.4%, which is greater than Illinois's average of 10.5%.

The percentage of Elgin residents that are affiliated with a religious congregation, 56.0%, is more than both the national and state average. Holy Trinity Lutheran Church, Seventh Day Adventist Church and Saint Thomas More Roman Catholic Church are some of the churches located in Elgin. The largest religious groups are the Catholic Church, the Lutheran Church and the Evangelical Lutheran Church in America.

Elgin is home to the Fox Bluff Corporate Center and the Elgin Fire Station Number 2 as well as Wing Park and College Park. Shopping malls in the area include Wing Park Manor Shopping Center, Tyler Creek Plaza Shopping Center and Town and Country Plaza Shopping Center. Visitors to Elgin can choose from Elgin-Days Inn, Colonial Lodge Motel and Crowne Plaza for temporary stays in the area.