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Career and Education Opportunities for Rental Counter Clerks in Chicago, Illinois

There are many career and education opportunities for rental counter clerks in the Chicago, Illinois area. There are currently 18,510 working rental counter clerks in Illinois; this should grow 21% to about 22,460 working rental counter clerks in the state by 2016. This is better than the national trend for rental counter clerks, which sees this job pool growing by about 3.1% over the next eight years. In general, rental counter clerks receive orders for repairs, rentals, and services.

Rental counter clerks earn approximately $9 per hour or $19,700 annually on average in Illinois. Nationally they average about $10 per hour or $20,900 yearly. Earnings for rental counter clerks are not quite as good as earnings in the general category of Travel in Illinois and not quite as good as general Travel category earnings nationally.

The Chicago area is home to 180 schools of higher education, including six within twenty-five miles of Chicago where you can get a degree as a rental counter clerk. Given that the most common education level for rental counter clerks is a high school diploma or GED, it will take only a short time to learn to be a rental counter clerk if you already have a high school diploma.

CAREER DESCRIPTION: Rental Counter Clerk

Rental Counter Clerk video from the State of New Jersey Dept. of Labor and Workforce Development

In general, rental counter clerks receive orders for repairs, rentals, and services. They also may describe available options, compute cost, and accept payment.

Rental counter clerks compute charges for products and services and receive payments. Finally, rental counter clerks answer telephones to furnish data and receive orders.

Every day, rental counter clerks are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems.

It is important for rental counter clerks to make ready product for display, or for purchase or rental. They are often called upon to recommend and furnish advice on a wide variety of products and services. They also keep records of transactions, and of the quantity of clients entering an establishment. They are sometimes expected to greet clients and consider the type, quality and quantity of product sought for rental. Somewhat less frequently, rental counter clerks are also expected to receive and tag articles to be altered or repaired.

They also have to be able to advise clients on use and up keep of product and inspect and adjust rental items to meet needs of customer. And finally, they sometimes have to inspect and adjust rental items to meet needs of customer.

Like many other jobs, rental counter clerks must have exceptional integrity and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Chicago include:

  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Travel Agent. Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, and accommodations required.

EDUCATIONAL OPPORTUNITIES: Rental Counter Clerk Training

College of DuPage - Glen Ellyn, IL

College of DuPage, 425 Fawell Blvd., Glen Ellyn, IL 60137-6599. College of DuPage is a large college located in Glen Ellyn, Illinois. It is a public school with primarily 2-year programs and has 25,668 students. College of DuPage has a less than one year program in Selling Skills and Sales Operations which graduated fourteen students in 2008.

College of Lake County - Grayslake, IL

College of Lake County, 19351 W Washington St., Grayslake, IL 60030-1198. College of Lake County is a large college located in Grayslake, Illinois. It is a public school with primarily 2-year programs and has 16,359 students. College of Lake County has a less than one year and an associate's degree program in Selling Skills and Sales Operations which graduated five and five students respectively in 2008.

Triton College - River Grove, IL

Triton College, 2000 5th Ave, River Grove, IL 60171-1995. Triton College is a large college located in River Grove, Illinois. It is a public school with primarily 2-year programs and has 15,547 students. Triton College has an associate's degree program in Selling Skills and Sales Operations which graduated three students in 2008.

Harper College - Palatine, IL

Harper College, 1200 W Algonquin Rd, Palatine, IL 60067-7398. Harper College is a large college located in Palatine, Illinois. It is a public school with primarily 2-year programs and has 15,250 students. Harper College has a less than one year and an associate's degree program in Selling Skills and Sales Operations which graduated twenty-three and twelve students respectively in 2008.

Joliet Junior College - Joliet, IL

Joliet Junior College, 1215 Houbolt Rd, Joliet, IL 60431-8938. Joliet Junior College is a large college located in Joliet, Illinois. It is a public school with primarily 2-year programs and has 14,088 students. Joliet Junior College has an associate's degree program in Selling Skills and Sales Operations which graduated four students in 2008.

McHenry County College - Crystal Lake, IL

McHenry County College, 8900 US Hwy 14, Crystal Lake, IL 60012-2761. McHenry County College is a medium sized college located in Crystal Lake, Illinois. It is a public school with primarily 2-year programs and has 5,374 students. McHenry County College has less than one year, one to two year, and associate's degree programs in Selling Skills and Sales Operations which graduated seven, three, and one students respectively in 2008.

LOCATION INFORMATION: Chicago, Illinois

Chicago, Illinois
Chicago, Illinois photo by Dschwen

Chicago is situated in Cook County, Illinois. It has a population of over 2,853,114, which has shrunk by 1.5% in the past ten years. The cost of living index in Chicago, 114, is well above the national average. New single-family homes in Chicago are valued at $200,500 on average, which is far less than the state average. In 2008, three hundred eighty-one new homes were built in Chicago, down from eight hundred seventy the previous year.

The three big industries for women in Chicago are health care, educational services, and professional, scientific, and technical services. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average commute to work is about 35 minutes. More than 25.5% of Chicago residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 10.0%, is higher than the state average.

The unemployment rate in Chicago is 11.6%, which is greater than Illinois's average of 10.5%.

The percentage of Chicago residents that are affiliated with a religious congregation, 57.6%, is more than both the national and state average. Southlawn United Methodist Church, Southern Missionary Baptist Church and Lakeside Evangelical Church are all churches located in Chicago. The most common religious groups are the Catholic Church, the Muslim Estimate and the Lutheran Church.

Chicago is home to the Five Crossings and the Wrigley Field as well as Monticello Park and Wilson Playground. Shopping centers in the area include Lincoln Village Shopping Center, Market Place at Six Corners Shopping Center and Kimbark Plaza Shopping Center. Visitors to Chicago can choose from Extended Stay America, Embassy Suites Lakefront and Cottage Inn for temporary stays in the area.