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Career and Education Opportunities for Retail Sales Managers in Chicago, Illinois

If you want to be a retail sales manager, the Chicago, Illinois area offers many opportunities both for education and employment. There are currently 58,040 working retail sales managers in Illinois; this should grow by 5% to about 61,040 working retail sales managers in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. Retail sales managers generally directly supervise sales workers in a retail establishment or department.

Income for retail sales managers is about $17 hourly or $36,150 annually on average in Illinois. Nationally, their income is about $16 hourly or $35,310 yearly. Incomes for retail sales managers are not quite as good as in the overall category of Sales and Clerical in Illinois, and not quite as good as the overall Sales and Clerical category nationally.

There are 180 schools of higher education in the Chicago area, including twenty-three within twenty-five miles of Chicago where you can get a degree to start your career as a retail sales manager. Given that the most common education level for retail sales managers is a high school diploma or GED, you can expect to spend only a short time training to become a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Chicago include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Dominican University - River Forest, IL

Dominican University, 7900 W Division St, River Forest, IL 60305. Dominican University is a small university located in River Forest, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,413 students and an admission rate of 85%. Dominican University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Saint Xavier University - Chicago, IL

Saint Xavier University, 3700 W 103rd St, Chicago, IL 60655. Saint Xavier University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,307 students and an admission rate of 71%. Saint Xavier University has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, master's degree.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated zero, one, and zero students respectively in 2008.

Triton College - River Grove, IL

Triton College, 2000 5th Ave, River Grove, IL 60171-1995. Triton College is a large college located in River Grove, Illinois. It is a public school with primarily 2-year programs and has 15,547 students. Triton College has an associate's degree program in Selling Skills and Sales Operations which graduated three students in 2008.

Loyola University Chicago - Chicago, IL

Loyola University Chicago, 820 N. Michigan, Chicago, IL 60611-9810. Loyola University Chicago is a large university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 15,670 students and an admission rate of 74%. Loyola University Chicago has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated four students in 2008.

Westwood College-O'Hare Airport - Chicago, IL

Westwood College-O'Hare Airport, 8501 W. Higgins Road Suite 100, Chicago, IL 60634. Westwood College-O'Hare Airport is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 676 students and an admission rate of 48%. Westwood College-O'Hare Airport has a bachelor's degree program in E-Commerce/Electronic Commerce.

Westwood College-Chicago Loop - Chicago, IL

Westwood College-Chicago Loop, 17 N State St-Ste 300, Chicago, IL 60602. Westwood College-Chicago Loop is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 685 students and an admission rate of 62%. Westwood College-Chicago Loop has a bachelor's degree program in E-Commerce/Electronic Commerce.

College of Lake County - Grayslake, IL

College of Lake County, 19351 W Washington St., Grayslake, IL 60030-1198. College of Lake County is a large college located in Grayslake, Illinois. It is a public school with primarily 2-year programs and has 16,359 students. College of Lake County has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, associate's degree which graduated 3 students in 2008.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated five and five students respectively in 2008.

Westwood College-Dupage - Woodridge, IL

Westwood College-Dupage, 7155 Janes Avenue, Woodridge, IL 60517. Westwood College-Dupage is a small college located in Woodridge, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 659 students and an admission rate of 37%. Westwood College-Dupage has a bachelor's degree program in E-Commerce/Electronic Commerce.

Moraine Valley Community College - Palos Hills, IL

Moraine Valley Community College, 9000 W. College Parkway, Palos Hills, IL 60465-0937. Moraine Valley Community College is a large college located in Palos Hills, Illinois. It is a public school with primarily 2-year programs and has 17,477 students. Moraine Valley Community College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, one to two year which graduated 3 students in 2008.
  • Retailing and Retail Operations, associate's degree which graduated 5 students in 2008.

Northwestern University - Evanston, IL

Northwestern University, 633 Clark St, Evanston, IL 60208. Northwestern University is a large university located in Evanston, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 20,128 students and an admission rate of 27%. Northwestern University has a master's degree program in E-Commerce/Electronic Commerce which graduated fifteen students in 2008.

McHenry County College - Crystal Lake, IL

McHenry County College, 8900 US Hwy 14, Crystal Lake, IL 60012-2761. McHenry County College is a medium sized college located in Crystal Lake, Illinois. It is a public school with primarily 2-year programs and has 5,374 students. McHenry County College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year which graduated 4 students in 2008.
  • Selling Skills and Sales Operations, less than one year, one to two year, and associate's degree which graduated seven, three, and one students respectively in 2008.

National-Louis University - Chicago, IL

National-Louis University, 122 S Michigan Ave, Chicago, IL 60603. National-Louis University is a medium sized university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 6,874 students and an admission rate of 56%. National-Louis University has a master's degree program in E-Commerce/Electronic Commerce.

Harper College - Palatine, IL

Harper College, 1200 W Algonquin Rd, Palatine, IL 60067-7398. Harper College is a large college located in Palatine, Illinois. It is a public school with primarily 2-year programs and has 15,250 students. Harper College has 3 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year and one to two year which graduated three and four students respectively in 2008.
  • Retailing and Retail Operations, less than one year which graduated 5 students in 2008.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated twenty-three and twelve students respectively in 2008.

Westwood College-River Oaks - Calumet City, IL

Westwood College-River Oaks, 80 River Oaks Ctr-Ste 111, Calumet City, IL 60409. Westwood College-River Oaks is a small college located in Calumet City, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 629 students and an admission rate of 37%. Westwood College-River Oaks has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated two students in 2008.

College of DuPage - Glen Ellyn, IL

College of DuPage, 425 Fawell Blvd., Glen Ellyn, IL 60137-6599. College of DuPage is a large college located in Glen Ellyn, Illinois. It is a public school with primarily 2-year programs and has 25,668 students. College of DuPage has a less than one year program in Selling Skills and Sales Operations which graduated fourteen students in 2008.

DePaul University - Chicago, IL

DePaul University, 55 E Jackson, Chicago, IL 60604. DePaul University is a large university located in Chicago, Illinois. It is a private not-for-profit school with primarily 4-year or above programs and has 22,554 students. DePaul University has a bachelor's degree and a master's degree program in E-Commerce/Electronic Commerce which graduated one and five students respectively in 2008.

Prairie State College - Chicago Heights, IL

Prairie State College, 202 South Halsted Street, Chicago Heights, IL 60411-8226. Prairie State College is a medium sized college located in Chicago Heights, Illinois. It is a public school with primarily 2-year programs and has 5,368 students. Prairie State College has a less than one year program in E-Commerce/Electronic Commerce which graduated one student in 2008.

ITT Technical Institute-Mount Prospect - Mount Prospect, IL

ITT Technical Institute-Mount Prospect, 1401 Feehanville Road, Mount Prospect, IL 60056-9823. ITT Technical Institute-Mount Prospect is a small school located in Mount Prospect, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 534 students and an admission rate of 40%. ITT Technical Institute-Mount Prospect has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated eleven students in 2008.

Benedictine University - Lisle, IL

Benedictine University, 5700 College Rd, Lisle, IL 60532-0900. Benedictine University is a medium sized university located in Lisle, Illinois. It is a private not-for-profit school with primarily 4-year or above programs. It has 5,053 students and an admission rate of 80%. Benedictine University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Joliet Junior College - Joliet, IL

Joliet Junior College, 1215 Houbolt Rd, Joliet, IL 60431-8938. Joliet Junior College is a large college located in Joliet, Illinois. It is a public school with primarily 2-year programs and has 14,088 students. Joliet Junior College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year which graduated 3 students in 2008.
  • Selling Skills and Sales Operations, associate's degree which graduated 4 students in 2008.

ITT Technnical Institute-Orland Park - Orland Park, IL

ITT Technnical Institute-Orland Park, 11551 184th Place, Orland Park, IL 60467. ITT Technnical Institute-Orland Park is a small school located in Orland Park, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 525 students and an admission rate of 34%. ITT Technnical Institute-Orland Park has a bachelor's degree program in E-Commerce/Electronic Commerce.

ITT Technical Institute-Burr Ridge - Burr Ridge, IL

ITT Technical Institute-Burr Ridge, 7040 High Grove Blvd, Burr Ridge, IL 60527. ITT Technical Institute-Burr Ridge is a small school located in Burr Ridge, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 357 students and an admission rate of 40%. ITT Technical Institute-Burr Ridge has a bachelor's degree program in E-Commerce/Electronic Commerce.

The Illinois Institute of Art-Schaumburg - Schaumburg, IL

The Illinois Institute of Art-Schaumburg, 1000 Plaza Drive Ste. 100, Schaumburg, IL 60173-4913. The Illinois Institute of Art-Schaumburg is a small school located in Schaumburg, Illinois. It is a private for-profit school with primarily 4-year or above programs. It has 1,257 students and an admission rate of 47%. The Illinois Institute of Art-Schaumburg has a bachelor's degree program in Specialized Merchandising, Sales, & Related Marketing Operations, Other Specialties which graduated twelve students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LICENSES

GIFT SHOP MANAGER/SUPERVISOR

Licensing agency: Illinois Gaming Board
Address: Willard Ice Building, P.O. Box 19474, Springfield, IL 62794-9474

Phone: (312) 814-4700
Website: Illinois Gaming Board

LOCATION INFORMATION: Chicago, Illinois

Chicago, Illinois
Chicago, Illinois photo by Dschwen

Chicago is situated in Cook County, Illinois. It has a population of over 2,853,114, which has shrunk by 1.5% in the past ten years. The cost of living index in Chicago, 114, is well above the national average. New single-family homes in Chicago are valued at $200,500 on average, which is far less than the state average. In 2008, three hundred eighty-one new homes were built in Chicago, down from eight hundred seventy the previous year.

The three big industries for women in Chicago are health care, educational services, and professional, scientific, and technical services. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average commute to work is about 35 minutes. More than 25.5% of Chicago residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 10.0%, is higher than the state average.

The unemployment rate in Chicago is 11.6%, which is greater than Illinois's average of 10.5%.

The percentage of Chicago residents that are affiliated with a religious congregation, 57.6%, is more than both the national and state average. Southlawn United Methodist Church, Southern Missionary Baptist Church and Lakeside Evangelical Church are all churches located in Chicago. The most common religious groups are the Catholic Church, the Muslim Estimate and the Lutheran Church.

Chicago is home to the Five Crossings and the Wrigley Field as well as Monticello Park and Wilson Playground. Shopping centers in the area include Lincoln Village Shopping Center, Market Place at Six Corners Shopping Center and Kimbark Plaza Shopping Center. Visitors to Chicago can choose from Extended Stay America, Embassy Suites Lakefront and Cottage Inn for temporary stays in the area.