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Career and Education Opportunities for Computer Systems Support Specialists in Aurora, Illinois

If you want to be a computer systems support specialist, the Aurora, Illinois area offers many opportunities both for education and employment. There are currently 6,410 working computer systems support specialists in Illinois; this should shrink 21% to about 5,040 working computer systems support specialists in the state by 2016. This is not quite as good as the national trend for computer systems support specialists, which sees this job pool shrinking by about 18.6% over the next eight years. In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

Computer systems support specialists earn about $19 per hour or $41,020 annually on average in Illinois and about $17 hourly or $35,600 annually on average nationally. Incomes for computer systems support specialists are better than in the overall category of Computer Operation in Illinois, and better than the overall Computer Operation category nationally.

The Aurora area is home to 175 schools of higher education, including four within twenty-five miles of Aurora where you can get a degree as a computer systems support specialist. The most common level of education for computer systems support specialists is an Associate's, or other 2-year degree. It will take about two years to learn to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Aurora include:

  • Computer Clerk. Operate data entry device.
  • Online Publisher. Format typescript and graphic elements using computer software to produce publication-ready material.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Joliet Junior College - Joliet, IL

Joliet Junior College, 1215 Houbolt Rd, Joliet, IL 60431-8938. Joliet Junior College is a large college located in Joliet, Illinois. It is a public school with primarily 2-year programs and has 14,088 students. Joliet Junior College has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated four students in 2008.

Oakton Community College - Des Plaines, IL

Oakton Community College, 1600 E Golf Rd., Des Plaines, IL 60016-1268. Oakton Community College is a large college located in Des Plaines, Illinois. It is a public school with primarily 2-year programs and has 10,552 students. Oakton Community College has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated one student in 2008.

The College of Office Technology - Chicago, IL

The College of Office Technology, 1520 West Division Street, Chicago, IL 60622-3312. The College of Office Technology is a small college located in Chicago, Illinois. It is a private for-profit school with primarily 2-year programs and has 270 students. The College of Office Technology has a one to two year program in Data Processing and Data Processing Technology/Technician which graduated seventeen students in 2008.

Prairie State College - Chicago Heights, IL

Prairie State College, 202 South Halsted Street, Chicago Heights, IL 60411-8226. Prairie State College is a medium sized college located in Chicago Heights, Illinois. It is a public school with primarily 2-year programs and has 5,368 students. Prairie State College has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated two students in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Aurora, Illinois

Aurora, Illinois
Aurora, Illinois photo by File Upload Bot

Aurora is situated in Kane County, Illinois. It has a population of over 171,782, which has grown by 20.1% over the last ten years. The cost of living index in Aurora, 103, is above the national average. New single-family homes in Aurora are valued at $143,000 on average, which is far less than the state average. In 2008, one hundred twenty-seven new homes were constructed in Aurora, down from three hundred thirty-eight the previous year.

The three big industries for women in Aurora are health care, educational services, and finance and insurance. For men, it is construction, professional, scientific, and technical services, and finance and insurance. The average travel time to work is about 29 minutes. More than 29.9% of Aurora residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.3%, is lower than the state average.

The unemployment rate in Aurora is 10.9%, which is greater than Illinois's average of 10.5%.

The percentage of Aurora residents that are affiliated with a religious congregation, 56.0%, is more than both the national and state average. Holy Angels Roman Catholic Church, Saint Therese Roman Catholic Church and Bethany of Fox Valley United Methodist Church are all churches located in Aurora. The largest religious groups are the Catholic Church, the Lutheran Church and the Evangelical Lutheran Church in America.

Aurora is home to the Watkins Hall and the Landmark Industrial Park as well as North River Street Park and O'Donnell Park. Shopping centers in the area include Yorkshire Shopping Center, Village Mart Shopping Center and Fox Valley Mall. Visitors to Aurora can choose from Comfort Suites Aurora, Galena Hotel and Comfort Inn for temporary stays in the area.