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Career and Education Opportunities for Eligibility and Occupancy Interviewers in Honolulu, Hawaii

There are many career and education opportunities for eligibility and occupancy interviewers in the Honolulu, Hawaii area. Currently, 850 people work as eligibility and occupancy interviewers in Hawaii. This is expected to grow by 3% to about 880 people by 2016. This is not quite as good as the nation as a whole, where employment opportunities for eligibility and occupancy interviewers are expected to grow by about 9.2%. In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

The income of an eligibility and occupancy interviewer is about $19 hourly or $41,370 annually on average in Hawaii. In the U.S. as a whole, their income is about $18 per hour or $39,310 annually on average. Earnings for eligibility and occupancy interviewers are better than earnings in the general category of Human Resources and Customer Service in Hawaii and better than general Human Resources and Customer Service category earnings nationally.

There are twenty-four schools of higher education in the Honolulu area, including one within twenty-five miles of Honolulu where you can get a degree to start your career as an eligibility and occupancy interviewer. Eligibility and occupancy interviewers usually hold a high school diploma or GED, so it will take only a short time to learn to be an eligibility and occupancy interviewer if you already have a high school diploma.

CAREER DESCRIPTION: Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.

Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.

Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.

Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.

EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training

Hawaii Pacific University - Honolulu, HI

Hawaii Pacific University, 1164 Bishop St., Suite 216, Honolulu, HI 96813. Hawaii Pacific University is a medium sized university located in Honolulu, Hawaii. It is a private not-for-profit school with primarily 4-year or above programs. It has 8,293 students and an admission rate of 87%. Hawaii Pacific University has a postbaccalaureate certificate program in Community Organization and Advocacy which graduated five students in 2008.

CERTIFICATIONS

Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.

For more information, see the Association for Financial Counseling and Planning Education website.

Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.

For more information, see the Center for Interviewer Standards and Assessment Ltd. website.

National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.

For more information, see the Dynamic Works Institute website.

NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.

For more information, see the Dynamic Works Institute website.

Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.

For more information, see the National Affordable Housing Management Association website.

LOCATION INFORMATION: Honolulu, Hawaii

Honolulu, Hawaii
Honolulu, Hawaii photo by ErgoSum88

Honolulu is located in Honolulu County, Hawaii. It has a population of over 374,676, which has grown by 0.8% over the last ten years. The cost of living index in Honolulu, 180, is far greater than the national average.

The three most popular industries for women in Honolulu are accommodation and food services, educational services, and health care. For men, it is accommodation and food services, public administration, and educational services. The average commute to work is about 23 minutes. More than 31.1% of Honolulu residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.7%, is higher than the state average.

The percentage of Honolulu residents that are affiliated with a religious congregation, 33.3%, is less than both the national and state average. Waiokeola Congregational Church, Daijingu Temple of Hawaii and Wesley Methodist Student Center are among the churches located in Honolulu. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Honolulu is home to the Livingston Pool and the Mamala Bay Golf Course as well as Spalding Memorial Tennis Courts and Kuhio Park. Shopping malls in the area include Aina Haina Shopping Center, Ala Moana Shopping Center and Aloha Tower Marketplace Shopping Center. Visitors to Honolulu can choose from Kosuga Inc, Hawaiian Condo Resorts Inc and Honolulu Airport Hotel for temporary stays in the area.