Career and Education Opportunities for Order Clerks in Atlanta, Georgia
Many educational and employment opportunities exist for order clerks in the Atlanta, Georgia area. Currently, 6,640 people work as order clerks in Georgia. This is expected to shrink 28% to about 4,810 people by 2016. This is not quite as good as the national trend for order clerks, which sees this job pool shrinking by about 26.1% over the next eight years. Order clerks generally receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.
Income for order clerks is about $13 per hour or $28,030 yearly on average in Georgia. Nationally, their income is about $13 hourly or $27,990 yearly. Compared with people working in the overall category of Clerical, people working as order clerks in Georgia earn less. They earn less than people working in the overall category of Clerical nationally.
The Atlanta area is home to ninety-one schools of higher education, including seven within twenty-five miles of Atlanta where you can get a degree as an order clerk. The most common level of education for order clerks is a high school diploma or GED. You can expect to spend only a short time training to become an order clerk if you already have a high school diploma.
CAREER DESCRIPTION: Order Clerk
In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.
Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.
It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.
Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.
Like many other jobs, order clerks must be reliable and have exceptional integrity.
Similar jobs with educational opportunities in Atlanta include:
- Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Order Clerk Training
Iverson Business School - Atlanta, GA
Iverson Business School, 6685 Peachtree Industrial, Atlanta, GA 30360. Iverson Business School is a small school located in Atlanta, Georgia. It is a private for-profit school with primarily less-than 2-year programs and has 351 students. Iverson Business School has a less than one year program in General Office Occupations and Clerical Services which graduated three students in 2008.
Javelin Technical Training Center - Atlanta, GA
Javelin Technical Training Center, 4501 Circle 75 Pky Ste D-4280, Atlanta, GA 30339. Javelin Technical Training Center is a small school located in Atlanta, Georgia. It is a private for-profit school with primarily less-than 2-year programs and has 946 students. Javelin Technical Training Center has a less than one year program in General Office Occupations and Clerical Services which graduated 132 students in 2008.
Gwinnett Technical College - Lawrenceville, GA
Gwinnett Technical College, 5150 Sugarloaf Parkway, Lawrenceville, GA 30043-5702. Gwinnett Technical College is a medium sized college located in Lawrenceville, Georgia. It is a public school with primarily 2-year programs and has 5,299 students. Gwinnett Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated twenty-four students in 2008.
Clayton State University - Morrow, GA
Clayton State University, 2000 Clayton State Boulevard, Morrow, GA 30260-0285. Clayton State University is a medium sized university located in Morrow, Georgia. It is a public school with primarily 4-year or above programs. It has 6,056 students and an admission rate of 46%. Clayton State University has a less than one year and a one to two year program in General Office Occupations and Clerical Services which graduated five and four students respectively in 2008.
Lanier Technical College - Oakwood, GA
Lanier Technical College, 2990 Landrum Education Dr, Oakwood, GA 30566. Lanier Technical College is a small college located in Oakwood, Georgia. It is a public school with primarily 2-year programs and has 3,168 students. Lanier Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated four students in 2008.
Atlanta Technical College - Atlanta, GA
Atlanta Technical College, 1560 Metropolitan Pky SW, Atlanta, GA 30310-4446. Atlanta Technical College is a small college located in Atlanta, Georgia. It is a public school with primarily 2-year programs and has 3,293 students. Atlanta Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated fourteen students in 2008.
Gainesville State College - Oakwood, GA
Gainesville State College, 3820 Mundy Mill Rd, Oakwood, GA 30566. Gainesville State College is a medium sized college located in Oakwood, Georgia. It is a public school with primarily 4-year or above programs. It has 8,060 students and an admission rate of 98%. Gainesville State College has an associate's degree program in General Office Occupations and Clerical Services which graduated one student in 2008.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Atlanta, Georgia
Atlanta is located in Fulton County, Georgia. It has a population of over 537,958, which has grown by 29.2% over the last ten years. The cost of living index in Atlanta, 94, is below the national average. New single-family homes in Atlanta cost $173,200 on average, which is well above the state average. In 2008, five hundred two new homes were constructed in Atlanta, down from 1,247 the previous year.
The three most popular industries for women in Atlanta are educational services, professional, scientific, and technical services, and health care. For men, it is professional, scientific, and technical services, construction, and accommodation and food services. The average commute to work is about 28 minutes. More than 34.6% of Atlanta residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 13.8%, is higher than the state average.
The unemployment rate in Atlanta is 11.1%, which is greater than Georgia's average of 10.1%.
The percentage of Atlanta residents that are affiliated with a religious congregation, 58.7%, is more than both the national and state average. Aarons Tabernacle Church, Welcome Home Baptist Church and Adair Park Church are some of the churches located in Atlanta. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.
Atlanta is home to the Martin Luther King Junior Community Center and the Diuid Hills Golf Club as well as Alexander Park and Wesley Avenue Park. Shopping malls in the area include Rio Mall Shopping Center, Collier Heights Plaza Shopping Center and Northside Parkway Shopping Center. Visitors to Atlanta can choose from Country Inn-Stes Atl Dwntwn S, Comfort Inn and Comfort Inn Buckhead North for temporary stays in the area.