Career and Education Opportunities for Correspondence Clerks in Atlanta, Georgia
If you want to be a correspondence clerk, the Atlanta, Georgia area offers many opportunities both for education and employment. Currently, 410 people work as correspondence clerks in Georgia. This is expected to grow by 4% to about 420 people by 2016. This is better than the national trend for correspondence clerks, which sees this job pool shrinking by about 13.8% over the next eight years. In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.
A person working as a correspondence clerk can expect to earn about $17 hourly or $35,960 yearly on average in Georgia and about $14 hourly or $30,630 annually on average in the U.S. as a whole. Earnings for correspondence clerks are better than earnings in the general category of Clerical in Georgia and better than general Clerical category earnings nationally.
The Atlanta area is home to ninety-one schools of higher education, including seven within twenty-five miles of Atlanta where you can get a degree as a correspondence clerk. The most common level of education for correspondence clerks is a high school diploma or GED. You can expect to spend only a short time training to become a correspondence clerk if you already have a high school diploma.
CAREER DESCRIPTION: Correspondence Clerk
In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.
Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.
Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.
It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.
Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.
Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Atlanta include:
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Computer Clerk. Operate data entry device.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training
Iverson Business School - Atlanta, GA
Iverson Business School, 6685 Peachtree Industrial, Atlanta, GA 30360. Iverson Business School is a small school located in Atlanta, Georgia. It is a private for-profit school with primarily less-than 2-year programs and has 351 students. Iverson Business School has a less than one year program in General Office Occupations and Clerical Services which graduated three students in 2008.
Javelin Technical Training Center - Atlanta, GA
Javelin Technical Training Center, 4501 Circle 75 Pky Ste D-4280, Atlanta, GA 30339. Javelin Technical Training Center is a small school located in Atlanta, Georgia. It is a private for-profit school with primarily less-than 2-year programs and has 946 students. Javelin Technical Training Center has a less than one year program in General Office Occupations and Clerical Services which graduated 132 students in 2008.
Gwinnett Technical College - Lawrenceville, GA
Gwinnett Technical College, 5150 Sugarloaf Parkway, Lawrenceville, GA 30043-5702. Gwinnett Technical College is a medium sized college located in Lawrenceville, Georgia. It is a public school with primarily 2-year programs and has 5,299 students. Gwinnett Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated twenty-four students in 2008.
Clayton State University - Morrow, GA
Clayton State University, 2000 Clayton State Boulevard, Morrow, GA 30260-0285. Clayton State University is a medium sized university located in Morrow, Georgia. It is a public school with primarily 4-year or above programs. It has 6,056 students and an admission rate of 46%. Clayton State University has a less than one year and a one to two year program in General Office Occupations and Clerical Services which graduated five and four students respectively in 2008.
Lanier Technical College - Oakwood, GA
Lanier Technical College, 2990 Landrum Education Dr, Oakwood, GA 30566. Lanier Technical College is a small college located in Oakwood, Georgia. It is a public school with primarily 2-year programs and has 3,168 students. Lanier Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated four students in 2008.
Atlanta Technical College - Atlanta, GA
Atlanta Technical College, 1560 Metropolitan Pky SW, Atlanta, GA 30310-4446. Atlanta Technical College is a small college located in Atlanta, Georgia. It is a public school with primarily 2-year programs and has 3,293 students. Atlanta Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated fourteen students in 2008.
Gainesville State College - Oakwood, GA
Gainesville State College, 3820 Mundy Mill Rd, Oakwood, GA 30566. Gainesville State College is a medium sized college located in Oakwood, Georgia. It is a public school with primarily 4-year or above programs. It has 8,060 students and an admission rate of 98%. Gainesville State College has an associate's degree program in General Office Occupations and Clerical Services which graduated one student in 2008.
LOCATION INFORMATION: Atlanta, Georgia
Atlanta is located in Fulton County, Georgia. It has a population of over 537,958, which has grown by 29.2% over the last ten years. The cost of living index in Atlanta, 94, is below the national average. New single-family homes in Atlanta cost $173,200 on average, which is well above the state average. In 2008, five hundred two new homes were constructed in Atlanta, down from 1,247 the previous year.
The three most popular industries for women in Atlanta are educational services, professional, scientific, and technical services, and health care. For men, it is professional, scientific, and technical services, construction, and accommodation and food services. The average commute to work is about 28 minutes. More than 34.6% of Atlanta residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 13.8%, is higher than the state average.
The unemployment rate in Atlanta is 11.1%, which is greater than Georgia's average of 10.1%.
The percentage of Atlanta residents that are affiliated with a religious congregation, 58.7%, is more than both the national and state average. Aarons Tabernacle Church, Welcome Home Baptist Church and Adair Park Church are some of the churches located in Atlanta. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.
Atlanta is home to the Martin Luther King Junior Community Center and the Diuid Hills Golf Club as well as Alexander Park and Wesley Avenue Park. Shopping malls in the area include Rio Mall Shopping Center, Collier Heights Plaza Shopping Center and Northside Parkway Shopping Center. Visitors to Atlanta can choose from Country Inn-Stes Atl Dwntwn S, Comfort Inn and Comfort Inn Buckhead North for temporary stays in the area.