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Career and Education Opportunities for Telemarketers in Athens, Georgia

Telemarketers can find many career and educational opportunities in the Athens, Georgia area. About 5,640 people are currently employed as telemarketers in Georgia. By 2016, this is expected to shrink 13% to 4,900 people employed. This is not quite as good as the nation as a whole, where employment opportunities for telemarketers are expected to shrink by about 11.1%. Telemarketers generally solicit orders for goods or services over the telephone.

The income of a telemarketer is about $11 per hour or $23,290 per year on average in Georgia. In the U.S. as a whole, their income is about $10 hourly or $21,960 yearly on average. Earnings for telemarketers are not quite as good as earnings in the general category of Sales and Clerical in Georgia and not quite as good as general Sales and Clerical category earnings nationally.

There are two schools within twenty-five miles of Athens where you can study to be a telemarketer, among five schools of higher education total in the Athens area. Given that the most common education level for telemarketers is a high school diploma or GED, you can expect to spend only a short time studying to be a telemarketer if you already have a high school diploma.

CAREER DESCRIPTION: Telemarketer

Telemarketer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telemarketers solicit orders for goods or services over the telephone.

Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.

Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.

Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.

Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Athens include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Telemarketer Training

Athens Technical College - Athens, GA

Athens Technical College, 800 US Hwy 29 N, Athens, GA 30601-1500. Athens Technical College is a small college located in Athens, Georgia. It is a public school with primarily 2-year programs and has 4,131 students. Athens Technical College has less than one year, one to two year, and associate's degree programs in Sales, Distribution, and Marketing Operations which graduated five, four, and sixteen students respectively in 2008.

University of Georgia - Athens, GA

University of Georgia, , Athens, GA 30602. University of Georgia is a large university located in Athens, Georgia. It is a public school with primarily 4-year or above programs. It has 34,116 students and an admission rate of 55%. University of Georgia has a bachelor's degree program in Insurance which graduated eight students in 2008.

CERTIFICATIONS

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Athens, Georgia

Athens, Georgia
Athens, Georgia photo by Richard Chambers

Athens is situated in Brantley County, Georgia. It has a population of over 113,398, which has grown by 13.1% in the past ten years. The cost of living index in Athens, 87, is well below the national average. New single-family homes in Athens cost $146,800 on average, which is above the state average. In 2008, two hundred four new homes were constructed in Athens, down from four hundred seventy-two the previous year.

The top three industries for women in Athens are educational services, accommodation and food services, and health care. For men, it is educational services, accommodation and food services, and construction. The average travel time to work is about 19 minutes. More than 40.0% of Athens residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 19.0%, is higher than the state average.

The percentage of Athens residents that are affiliated with a religious congregation, 55.6%, is more than both the national and state average. The most prominent religious groups are the Southern Baptist Convention, the Church of God (Cleveland and the The Wesleyan Church.