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Career and Education Opportunities for Casino Supervisors in Athens, Georgia

If you want to be a casino supervisor, the Athens, Georgia area offers many opportunities both for education and employment. The national trend for casino supervisors sees this job pool growing by about 11.8% over the next eight years. Casino supervisors generally supervise gaming operations and personnel in an assigned area.

The average wage in the general category of Gaming and Gambling jobs is $13 per hour or $26,740 per year nationwide.

There is one school within twenty-five miles of Athens where you can study to be a casino supervisor, among five schools of higher education total in the Athens area. The most common level of education for casino supervisors is a high school diploma or GED. You can expect to spend only a short time training to become a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Athens include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

Athens Technical College - Athens, GA

Athens Technical College, 800 US Hwy 29 N, Athens, GA 30601-1500. Athens Technical College is a small college located in Athens, Georgia. It is a public school with primarily 2-year programs and has 4,131 students. Athens Technical College has an associate's degree program in Personal and Culinary Services, Other Specialties which graduated five students in 2008.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Athens, Georgia

Athens, Georgia
Athens, Georgia photo by Richard Chambers

Athens is situated in Brantley County, Georgia. It has a population of over 113,398, which has grown by 13.1% in the past ten years. The cost of living index in Athens, 87, is well below the national average. New single-family homes in Athens cost $146,800 on average, which is above the state average. In 2008, two hundred four new homes were constructed in Athens, down from four hundred seventy-two the previous year.

The top three industries for women in Athens are educational services, accommodation and food services, and health care. For men, it is educational services, accommodation and food services, and construction. The average travel time to work is about 19 minutes. More than 40.0% of Athens residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 19.0%, is higher than the state average.

The percentage of Athens residents that are affiliated with a religious congregation, 55.6%, is more than both the national and state average. The most prominent religious groups are the Southern Baptist Convention, the Church of God (Cleveland and the The Wesleyan Church.