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Career and Education Opportunities for Receptionists in Tampa, Florida

Receptionists can find many career and educational opportunities in the Tampa, Florida area. About 75,390 people are currently employed as receptionists in Florida. By 2016, this is expected to grow 23% to about 92,600 people employed. This is better than the nation as a whole, where employment opportunities for receptionists are expected to grow by about 15.2%. Receptionists generally answer inquiries and obtain information for general public, customers, and other interested parties.

Receptionists earn approximately $11 hourly or $23,980 per year on average in Florida. Nationally they average about $11 hourly or $24,550 yearly. Incomes for receptionists are not quite as good as in the overall category of Clerical in Florida, and not quite as good as the overall Clerical category nationally.

There are three schools within twenty-five miles of Tampa where you can study to be a receptionist, among fifty-four schools of higher education total in the Tampa area. Given that the most common education level for receptionists is a high school diploma or GED, you can expect to spend only a short time training to become a receptionist if you already have a high school diploma.

CAREER DESCRIPTION: Receptionist

Receptionist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.

Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.

Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.

Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.

Similar jobs with educational opportunities in Tampa include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.

EDUCATIONAL OPPORTUNITIES: Receptionist Training

Pasco-Hernando Community College - New Port Richey, FL

Pasco-Hernando Community College, 10230 Ridge Road, New Port Richey, FL 34654-5199. Pasco-Hernando Community College is a medium sized college located in New Port Richey, Florida. It is a public school with primarily 2-year programs and has 8,602 students. Pasco-Hernando Community College has a less than one year program in Health Unit Coordinator/Ward Clerk which graduated two students in 2008.

Brewster Technical Center - Tampa, FL

Brewster Technical Center, 2222 N Tampa St, Tampa, FL 33602-2196. Brewster Technical Center is a small school located in Tampa, Florida. It is a public school with primarily 2-year programs and has 247 students. Brewster Technical Center has a less than one year program in Health Unit Coordinator/Ward Clerk.

Concorde Career Institute - Tampa, FL

Concorde Career Institute, 4202 W Spruce, Tampa, FL 33607. Concorde Career Institute is a small school located in Tampa, Florida. It is a private for-profit school with primarily less-than 2-year programs. It has 559 students and an admission rate of 100%. Concorde Career Institute has a less than one year program in Health Unit Coordinator/Ward Clerk which graduated fourteen students in 2008.

LOCATION INFORMATION: Tampa, Florida

Tampa, Florida
Tampa, Florida photo by Caltrop

Tampa is located in Hillsborough County, Florida. It has a population of over 340,882, which has grown by 12.3% over the last ten years. The cost of living index in Tampa, 95, is near the national average. New single-family homes in Tampa are valued at $188,700 on average, which is far less than the state average. In 2008, six hundred thirty-five new homes were constructed in Tampa, down from 1,008 the previous year.

The three big industries for women in Tampa are health care, educational services, and finance and insurance. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 23 minutes. More than 25.4% of Tampa residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.2%, is higher than the state average.

The unemployment rate in Tampa is 11.8%, which is greater than Florida's average of 11.3%.

The percentage of Tampa residents that are affiliated with a religious congregation, 41.8%, is less than the national average but more than the state average. Abundant Life Assembly of God Church, Florida Tampa Mission and Most Holy Redeemer Church are among the churches located in Tampa. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

Tampa is home to the Parkers Railroad Station and the Drew Station Railroad Station as well as Ybor City Museum State Park and American Legion Playground. Shopping centers in the area include Northgate Shopping Center, Old Hyde Park Village Shopping Center and Benttree Plaza Shopping Center. Visitors to Tampa can choose from Backstage Restaurant & Lounge, Baymont Tampa Busch Gardens and Budget Inn for temporary stays in the area.