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Career and Education Opportunities for Telephone Operators in Florida

Florida has a population of 18,537,969, which has grown by 15.99% over the past decade. Nicknamed the "Sunshine State," its capital is Tallahassee, though its most populous city is Jacksonville.

Currently, 2,020 people work as telephone operators in Florida. This is expected to shrink 32% to about 1,370 people by 2016. This is not quite as good as the nation as a whole, where employment opportunities for telephone operators are expected to shrink by about 3.6%. Telephone operators generally provide information by accessing alphabetical and geographical directories.

Telephone operators earn about $11 per hour or $24,860 per year on average in Florida and about $15 hourly or $31,670 per year on average nationally. Incomes for telephone operators are better than in the overall category of Telephone in Florida, and better than the overall Telephone category nationally.

In 2008, there were a total of 10,424,100 jobs in Florida. The average annual income was $39,064 in 2008, up from $39,036 the preceding year. The unemployment rate in Florida was 10.5% in 2009, which has grown by 4.2% since the previous year. Roughly 22.3% of Florida residents have college degrees, which is lower than the national average.

The top industries in Florida include employment services, professional employer organizations, and water transportation. Notable tourist destinations include the Mike S Aquatics, the Hands On Childrens Museum, and the Jacksonville Maritime Museum Society Inc.

CITIES WITH Telephone Operator OPPORTUNITIES IN Florida


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Florida include:

  • Computer Systems Support Specialist. Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Florida

Florida
Florida photo by Mwanner

Florida has a population of 18,537,969, which has grown by 15.99% over the past 10 years. Nicknamed the "Sunshine State," its capital is Tallahassee, though its biggest city is Jacksonville. In 2008, there were a total of 10,424,100 jobs in Florida. The average annual income was $39,064 in 2008, up from $39,036 the previous year. The unemployment rate in Florida was 10.5% in 2009, which has grown by 4.2% since the previous year. About 22.3% of Florida residents have college degrees, which is lower than the national average.

The top industries in Florida include employment services, professional employer organizations, and water transportation. Notable tourist destinations include the Fish Mania, the Mike S Aquatics, and the Cummer Museum of Art & Gardens.