Popular Careers

Career Development

Career development resources for aspiring professionals.

Career Change Center

Career change guides, tutorials and resources for professionals in transition.

Job Search Resources

Job search resources, websites, guides and directories for job seekers.


Career and Education Opportunities for Casino Supervisors in Miami, Florida

Casino supervisor career and educational opportunities abound in Miami, Florida. Currently, 490 people work as casino supervisors in Florida. This is expected to grow 10% to 540 people by 2016. This is not quite as good as the national trend for casino supervisors, which sees this job pool growing by about 11.8% over the next eight years. Casino supervisors generally supervise gaming operations and personnel in an assigned area.

Casino supervisors earn about $22 per hour or $46,520 yearly on average in Florida and about $21 hourly or $45,500 yearly on average nationally. Incomes for casino supervisors are better than in the overall category of Gaming and Gambling in Florida, and better than the overall Gaming and Gambling category nationally.

There is one school within twenty-five miles of Miami where you can study to be a casino supervisor, among ninety-eight schools of higher education total in the Miami area. Casino supervisors usually hold a high school diploma or GED, so it will take only a short time to learn to be a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Miami include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

New Concept Massage and Beauty School - Miami, FL

New Concept Massage and Beauty School, 2022 SW 1st St, Miami, FL 33135. New Concept Massage and Beauty School is a small school located in Miami, Florida. It is a private for-profit school with primarily less-than 2-year programs and has 57 students. New Concept Massage and Beauty School has a one to two year program in Personal and Culinary Services, Other Specialties which graduated ten students in 2008.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Miami, Florida

Miami, Florida
Miami, Florida photo by Averette

Miami is located in Miami-Dade County, Florida. It has a population of over 413,201, which has grown by 14.0% in the past ten years. The cost of living index in Miami, 140, is far greater than the national average. New single-family homes in Miami cost $273,500 on average, which is near the state average. In 2008, thirty-seven new homes were built in Miami, down from seventy-three the previous year.

The three big industries for women in Miami are health care, accommodation and food services, and educational services. For men, it is construction, accommodation and food services, and administrative and support and waste management services. The average travel time to work is about 28 minutes. More than 16.2% of Miami residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.7%, is lower than the state average.

The unemployment rate in Miami is 12.5%, which is greater than Florida's average of 11.3%.

The percentage of Miami residents that are affiliated with a religious congregation, 39.6%, is less than both the national and state average. Church of Resurrection, Church of the Ascension and Church of the Incarnation are all churches located in Miami. The most prominent religious groups are the Catholic Church, the Southern Baptist Convention and the Seventh-Day Adventist Church.

Miami is home to the Edison West Little River Neighborhood Center and the Miamarina South Pier Light as well as Belle Meade Park and 54th Street Mini Park. Shopping malls in the area include Central Shopping Center, Northside Mall and Northside Shopping Center. Visitors to Miami can choose from AmeriSuites Miami / Kendall, Four Seasons Hotel Miami and Airways Airport Inn & Suites for temporary stays in the area.