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Career and Education Opportunities for Medical Secretaries in Jacksonville, Florida

If you want to be a medical secretary, the Jacksonville, Florida area offers many opportunities both for education and employment. About 25,580 people are currently employed as medical secretaries in Florida. By 2016, this is expected to grow 22% to about 31,230 people employed. This is not quite as good as the national trend for medical secretaries, which sees this job pool growing by about 26.6% over the next eight years. In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.

The income of a medical secretary is about $13 per hour or $27,480 annually on average in Florida. In the U.S. as a whole, their income is about $14 hourly or $29,680 per year on average. Incomes for medical secretaries are not quite as good as in the overall category of Secretarial in Florida, and not quite as good as the overall Secretarial category nationally.

The Jacksonville area is home to thirty-three schools of higher education, including four within twenty-five miles of Jacksonville where you can get a degree as a medical secretary. Given that the most common education level for medical secretaries is a high school diploma or GED, you can expect to spend only a short time training to become a medical secretary if you already have a high school diploma.

CAREER DESCRIPTION: Medical Secretary

Medical Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. They also duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Medical secretaries answer telephones, and direct calls to appropriate staff. They also greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Equally important, medical secretaries have to transmit correspondence and medical archives by mail, e-mail, or fax. They are often called upon to operate office equipment such as voice mail messaging systems, and use word processing and other software applications to ready reports, invoices, financial statements, letters, case histories and medical archives. They are expected to receive and route messages and documents such as laboratory results to appropriate staff. Finally, medical secretaries schedule and confirm patient diagnostic appointments, surgeries and medical consultations.

Every day, medical secretaries are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for medical secretaries to interview patients to finish documents and forms such as intake and insurance forms. They are often called upon to perform various clerical and administrative functions. They also maintain medical archives, technical library and correspondence files. They are sometimes expected to compile and record medical charts and correspondence, using typewriter or personal computer. Somewhat less frequently, medical secretaries are also expected to maintain medical archives, technical library and correspondence files.

and arrange hospital admissions for patients. And finally, they sometimes have to complete insurance and other claim forms.

Like many other jobs, medical secretaries must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Jacksonville include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Production Proofreader. Read transcript or proof type setup to detect and mark for correction any grammatical, typographical, or compositional errors.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

EDUCATIONAL OPPORTUNITIES: Medical Secretary Training

Sanford-Brown Institute - Jacksonville, FL

Sanford-Brown Institute, 10255 Fortune Pky Unit 501, Jacksonville, FL 32256. Sanford-Brown Institute is a small school located in Jacksonville, Florida. It is a private for-profit school with primarily 2-year programs and has 682 students. Sanford-Brown Institute has a one to two year program in Medical Insurance Specialist/Medical Biller which graduated thirty-three students in 2008.

Everest University-Jacksonville - Jacksonville, FL

Everest University-Jacksonville, 8226 Phillips Hwy, Jacksonville, FL 32256-1240. Everest University-Jacksonville is a small university located in Jacksonville, Florida. It is a private for-profit school with primarily 4-year or above programs. It has 438 students and an admission rate of 75%. Everest University-Jacksonville has a less than one year program in Medical Insurance Specialist/Medical Biller which graduated 167 students in 2008.

Florida Community College at Jacksonville - Jacksonville, FL

Florida Community College at Jacksonville, 501 W State St, Jacksonville, FL 32202. Florida Community College at Jacksonville is a large college located in Jacksonville, Florida. It is a public school with primarily 4-year or above programs and has 25,686 students. Florida Community College at Jacksonville has a one to two year program in Medical Administrative/Executive Assistant & Medical Secretary.

First Coast Technical College - Saint Augustine, FL

First Coast Technical College, 2980 Collins Ave, Saint Augustine, FL 32084-1919. First Coast Technical College is a small college located in Saint Augustine, Florida. It is a public school with primarily 2-year programs and has 657 students. First Coast Technical College has a one to two year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated twenty-seven students in 2008.

CERTIFICATIONS

Certified Patient Account Manager: American Association of Healthcare Administrative Management (AAHAM) CPAM certification is available only to National AAHAM members who are in good standing and have a minimum of four years health care experience, or two years health care experience and a two-year college or university associates degree.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Coding Specialist: Coding accuracy is highly important to healthcare organizations, and has an impact on revenues and describing health outcomes.

For more information, see the American Health Information Management Association website.

Registered Health Information Technician: With experience, the RHIT credential holds solid potential for advancement to management positions, especially when combined with a bachelor's degree.

For more information, see the American Health Information Management Association website.

Certified Medical Administrative Specialist: This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings.

For more information, see the American Medical Technologists website.

Certified Medical Coder: Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam.

For more information, see the Practice Management Institute website.

LOCATION INFORMATION: Jacksonville, Florida

Jacksonville, Florida
Jacksonville, Florida photo by Digon3

Jacksonville is located in Duval County, Florida. It has a population of over 807,815, which has grown by 9.8% over the last ten years. The cost of living index in Jacksonville, 84, is well below the national average. New single-family homes in Jacksonville are valued at $173,500 on average, which is far less than the state average. In 2008, 2,592 new homes were built in Jacksonville, down from 3,449 the previous year.

The three most popular industries for women in Jacksonville are health care, finance and insurance, and educational services. For men, it is construction, finance and insurance, and accommodation and food services. The average commute to work is about 25 minutes. More than 21.1% of Jacksonville residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.5%, is lower than the state average.

The unemployment rate in Jacksonville is 10.9%, which is less than Florida's average of 11.3%.

The percentage of Jacksonville residents that are affiliated with a religious congregation, 44.2%, is less than the national average but more than the state average. Church of God-West Jacksonville, Church of Good Shepherd and Church of Our Savior are among the churches located in Jacksonville. The largest religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Jacksonville is home to the Pearl Plaza and the Lane Center as well as Memorial Park and James Park. Shopping centers in the area include 5 Points West Shopping Center, Lone Star Road Shopping Center and Normandy Mall. Visitors to Jacksonville can choose from Civista Inn, Best Western Baldwin Inn and City Center Motel for temporary stays in the area.