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Career and Education Opportunities for Retail Sales Managers in Wilmington, Delaware

For those living in the Wilmington, Delaware area, there are many career and education opportunities for retail sales managers. About 4,030 people are currently employed as retail sales managers in Delaware. By 2016, this is expected to grow by 10% to about 4,430 people employed. This is better than the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. Retail sales managers generally directly supervise sales workers in a retail establishment or department.

The income of a retail sales manager is about $18 hourly or $38,660 yearly on average in Delaware. In the U.S. as a whole, their income is about $16 hourly or $35,310 annually on average. Earnings for retail sales managers are not quite as good as earnings in the general category of Sales and Clerical in Delaware and not quite as good as general Sales and Clerical category earnings nationally.

The Wilmington area is home to 109 schools of higher education, including fifteen within twenty-five miles of Wilmington where you can get a degree as a retail sales manager. The most common level of education for retail sales managers is a high school diploma or GED. It will take only a short time to learn to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Wilmington include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Philadelphia University - Philadelphia, PA

Philadelphia University, School House Lane and Henry Avenue, Philadelphia, PA 19144-5497. Philadelphia University is a small university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,373 students and an admission rate of 70%. Philadelphia University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated ten students in 2008.

Delaware Technical and Community College-Stanton-Wilmington - Newark, DE

Delaware Technical and Community College-Stanton-Wilmington, 400 Stanton-Christiana Rd, Newark, DE 19702. Delaware Technical and Community College-Stanton-Wilmington is a medium sized college located in Newark, Delaware. It is a public school with primarily 2-year programs and has 7,460 students. Delaware Technical and Community College-Stanton-Wilmington has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Eastern University - Saint Davids, PA

Eastern University, 1300 Eagle Rd, Saint Davids, PA 19087-3696. Eastern University is a small university located in Saint Davids, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,907 students and an admission rate of 62%. Eastern University has a bachelor's degree and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated sixty-nine and fifty-six students respectively in 2008.

Manor College - Jenkintown, PA

Manor College, 700 Fox Chase Rd, Jenkintown, PA 19046-3399. Manor College is a small college located in Jenkintown, Pennsylvania. It is a private not-for-profit school with primarily 2-year programs. It has 958 students and an admission rate of 44%. Manor College has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Temple University - Philadelphia, PA

Temple University, 1801 North Broad Street, Philadelphia, PA 19122-6096. Temple University is a large university located in Philadelphia, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 35,343 students and an admission rate of 61%. Temple University has a bachelor's degree program in E-Commerce/Electronic Commerce.

Widener University-Main Campus - Chester, PA

Widener University-Main Campus, One University Place, Chester, PA 19013-5792. Widener University-Main Campus is a small university located in Chester, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,913 students and an admission rate of 66%. Widener University-Main Campus has associate's degree, bachelor's degree, and master's degree programs in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one, seven, and seven students respectively in 2008.

Villanova University - Villanova, PA

Villanova University, 800 Lancaster Avenue, Villanova, PA 19085-1699. Villanova University is a large university located in Villanova, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,295 students and an admission rate of 39%. Villanova University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated eighty-three students in 2008.

Drexel University - Philadelphia, PA

Drexel University, 3141 Chestnut St, Philadelphia, PA 19104. Drexel University is a large university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 21,754 students and an admission rate of 68%. Drexel University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated thirty-two students in 2008.

Delaware County Community College - Media, PA

Delaware County Community College, 901 S Media Line Rd, Media, PA 19063-1094. Delaware County Community College is a large college located in Media, Pennsylvania. It is a public school with primarily 2-year programs and has 11,109 students. Delaware County Community College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year and associate's degree which graduated one and zero students respectively in 2008.
  • Retailing and Retail Operations, associate's degree.

Cabrini College - Radnor, PA

Cabrini College, 610 King of Prussia Rd, Radnor, PA 19087-3698. Cabrini College is a small college located in Radnor, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,580 students and an admission rate of 70%. Cabrini College has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated twenty-eight students in 2008.

University of Pennsylvania - Philadelphia, PA

University of Pennsylvania, 1 College Hall 34th and Spruce Sts, Philadelphia, PA 19104-6303. University of Pennsylvania is a large university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 24,060 students and an admission rate of 17%. University of Pennsylvania has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, bachelor's degree and master's degree which graduated one and one students respectively in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, postbaccalaureate certificate which graduated 2 students in 2008.

Montgomery County Community College-Central Campus - Blue Bell, PA

Montgomery County Community College-Central Campus, 340 Dekalb Pike, Blue Bell, PA 19422-0796. Montgomery County Community College-Central Campus is a medium sized college located in Blue Bell, Pennsylvania. It is a public school with primarily 2-year programs and has 9,641 students. Montgomery County Community College-Central Campus has a one to two year program in Retailing and Retail Operations which graduated one student in 2008.

Saint Joseph's University - Philadelphia, PA

Saint Joseph's University, 5600 City Avenue, Philadelphia, PA 19131-1395. Saint Joseph's University is a medium sized university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,846 students and an admission rate of 86%. Saint Joseph's University has 2 areas of study related to Retail Sales Manager. They are:

  • Special Products Marketing Operations, bachelor's degree and master's degree which graduated seventy-six and eleven students respectively in 2008.
  • Specialized Merchandising, Sales, & Related Marketing Operations, Other Specialties, bachelor's degree and master's degree which graduated forty-four and fifty students respectively in 2008.

Widener University-Delaware Campus - Wilmington, DE

Widener University-Delaware Campus, 4601 Concord Pike, Wilmington, DE 19803. Widener University-Delaware Campus is a small university located in Wilmington, Delaware. It is a private not-for-profit school with primarily 4-year or above programs and has 1,211 students. Widener University-Delaware Campus has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one student in 2008.

Harcum College - Bryn Mawr, PA

Harcum College, 750 Montgomery Ave, Bryn Mawr, PA 19010-3470. Harcum College is a small college located in Bryn Mawr, Pennsylvania. It is a private not-for-profit school with primarily 2-year programs. It has 913 students and an admission rate of 29%. Harcum College has an associate's degree program in Retailing and Retail Operations which graduated two students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Wilmington, Delaware

Wilmington, Delaware
Wilmington, Delaware photo by Malepheasant

Wilmington is located in New Castle County, Delaware. It has a population of over 72,592, which has shrunk by 0.1% in the past ten years. The cost of living index in Wilmington, 102, is above the national average. New single-family homes in Wilmington are valued at $58,400 on average, which is far less than the state average. In 2008, twenty-eight new homes were built in Wilmington, down from forty-seven the previous year.

The three most popular industries for women in Wilmington are finance and insurance, health care, and educational services. For men, it is finance and insurance, construction, and professional, scientific, and technical services. The average travel time to work is about 23 minutes. More than 21.4% of Wilmington residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.6%, is lower than the state average.

The unemployment rate in Wilmington is 13.3%, which is greater than Delaware's average of 8.5%.

The percentage of Wilmington residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. Saint Andrews Church, Sacred Heart Catholic Church and Beth Shalom Congregation are among the churches located in Wilmington. The largest religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).

Wilmington is home to the Interchange 3 and the The Rocks as well as Rodney Square and Cool Spring Park. Visitors to Wilmington can choose from Howard Johnson Restaurants, Riverview Motel and Hotel Du Pont for temporary stays in the area.