Popular Careers

Career Development

Career development resources for aspiring professionals.

Career Change Center

Career change guides, tutorials and resources for professionals in transition.

Job Search Resources

Job search resources, websites, guides and directories for job seekers.


Career and Education Opportunities for Medical Secretaries in Wilmington, Delaware

If you want to be a medical secretary, the Wilmington, Delaware area offers many opportunities both for education and employment. Currently, 1,770 people work as medical secretaries in Delaware. This is expected to grow by 13% to 2,000 people by 2016. This is not quite as good as the national trend for medical secretaries, which sees this job pool growing by about 26.6% over the next eight years. In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.

Medical secretaries earn about $14 hourly or $30,790 annually on average in Delaware and about $14 per hour or $29,680 yearly on average nationally. Compared with people working in the overall category of Secretarial, people working as medical secretaries in Delaware earn less. They earn less than people working in the overall category of Secretarial nationally.

There are 109 schools of higher education in the Wilmington area, including seven within twenty-five miles of Wilmington where you can get a degree to start your career as a medical secretary. Medical secretaries usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a medical secretary if you already have a high school diploma.

CAREER DESCRIPTION: Medical Secretary

Medical Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. They also duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Medical secretaries answer telephones, and direct calls to appropriate staff. They also greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Equally important, medical secretaries have to transmit correspondence and medical archives by mail, e-mail, or fax. They are often called upon to operate office equipment such as voice mail messaging systems, and use word processing and other software applications to ready reports, invoices, financial statements, letters, case histories and medical archives. They are expected to receive and route messages and documents such as laboratory results to appropriate staff. Finally, medical secretaries schedule and confirm patient diagnostic appointments, surgeries and medical consultations.

Every day, medical secretaries are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for medical secretaries to interview patients to finish documents and forms such as intake and insurance forms. They are often called upon to perform various clerical and administrative functions. They also maintain medical archives, technical library and correspondence files. They are sometimes expected to compile and record medical charts and correspondence, using typewriter or personal computer. Somewhat less frequently, medical secretaries are also expected to maintain medical archives, technical library and correspondence files.

and arrange hospital admissions for patients. And finally, they sometimes have to complete insurance and other claim forms.

Like many other jobs, medical secretaries must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Wilmington include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
  • Office Machine Operator. Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Medical Secretary Training

Anthem Institute-Springfield - Springfield, PA

Anthem Institute-Springfield, 400 S. State Rd, Springfield, PA 19064. Anthem Institute-Springfield is a small school located in Springfield, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs and has 485 students. Anthem Institute-Springfield has a less than one year program in Medical Insurance Specialist/Medical Biller which graduated seventy-two students in 2008.

Star Technical Institute-Upper Darby - Upper Darby, PA

Star Technical Institute-Upper Darby, 1570 Garrett Rd, Upper Darby, PA 19082. Star Technical Institute-Upper Darby is a small school located in Upper Darby, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs and has 97 students. Star Technical Institute-Upper Darby has a less than one year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated eleven students in 2008.

Katharine Gibbs School - Norristown, PA

Katharine Gibbs School, 2501 Monroe Blvd, Norristown, PA 19403. Katharine Gibbs School is a small school located in Norristown, Pennsylvania. It is a private for-profit school with primarily 2-year programs. Katharine Gibbs School has a one to two year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated thirty-two students in 2008.

All-State Career School - Lester, PA

All-State Career School, 501 Seminole St, Lester, PA 19029. All-State Career School is a small school located in Lester, Pennsylvania. It is a private for-profit school with primarily 2-year programs and has 368 students. All-State Career School has a one to two year program in Medical Insurance Specialist/Medical Biller which graduated sixty-one students in 2008.

Prism Career Institute - Philadelphia, PA

Prism Career Institute, 8040 Roosevelt Boulevard, Philadelphia, PA 19152. Prism Career Institute is a small school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs. It has 100 students and an admission rate of 58%. Prism Career Institute has a less than one year program in Medical Insurance Specialist/Medical Biller which graduated twenty-six students in 2008.

Star Technical Institute-Philadelphia - Philadelphia, PA

Star Technical Institute-Philadelphia, 9121 Roosevelt Boulevard, Philadelphia, PA 19114. Star Technical Institute-Philadelphia is a small school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs. Star Technical Institute-Philadelphia has a less than one year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated fifty-four students in 2008.

Omega Institute - Pennsauken, NJ

Omega Institute, 7050 Route 38 East, Pennsauken, NJ 08109-4417. Omega Institute is a small school located in Pennsauken, New Jersey. It is a private for-profit school with primarily less-than 2-year programs. It has 165 students and an admission rate of 82%. Omega Institute has 2 areas of study related to Medical Secretary. They are:

  • Medical Office Assistant/Specialist, less than one year which graduated 1 student in 2008.
  • Medical Insurance Specialist/Medical Biller, one to two year which graduated 30 students in 2008.

CERTIFICATIONS

Certified Patient Account Manager: American Association of Healthcare Administrative Management (AAHAM) CPAM certification is available only to National AAHAM members who are in good standing and have a minimum of four years health care experience, or two years health care experience and a two-year college or university associates degree.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Coding Specialist: Coding accuracy is highly important to healthcare organizations, and has an impact on revenues and describing health outcomes.

For more information, see the American Health Information Management Association website.

Registered Health Information Technician: With experience, the RHIT credential holds solid potential for advancement to management positions, especially when combined with a bachelor's degree.

For more information, see the American Health Information Management Association website.

Certified Medical Administrative Specialist: This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings.

For more information, see the American Medical Technologists website.

Certified Medical Coder: Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam.

For more information, see the Practice Management Institute website.

LOCATION INFORMATION: Wilmington, Delaware

Wilmington, Delaware
Wilmington, Delaware photo by Malepheasant

Wilmington is located in New Castle County, Delaware. It has a population of over 72,592, which has shrunk by 0.1% in the past ten years. The cost of living index in Wilmington, 102, is above the national average. New single-family homes in Wilmington are valued at $58,400 on average, which is far less than the state average. In 2008, twenty-eight new homes were built in Wilmington, down from forty-seven the previous year.

The three most popular industries for women in Wilmington are finance and insurance, health care, and educational services. For men, it is finance and insurance, construction, and professional, scientific, and technical services. The average travel time to work is about 23 minutes. More than 21.4% of Wilmington residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.6%, is lower than the state average.

The unemployment rate in Wilmington is 13.3%, which is greater than Delaware's average of 8.5%.

The percentage of Wilmington residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. Saint Andrews Church, Sacred Heart Catholic Church and Beth Shalom Congregation are among the churches located in Wilmington. The largest religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).

Wilmington is home to the Interchange 3 and the The Rocks as well as Rodney Square and Cool Spring Park. Visitors to Wilmington can choose from Howard Johnson Restaurants, Riverview Motel and Hotel Du Pont for temporary stays in the area.