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Career and Education Opportunities for Office Managers in Wilmington, Delaware

Many educational and employment opportunities exist for office managers in the Wilmington, Delaware area. Currently, 4,640 people work as office managers in Delaware. This is expected to grow 2% to about 4,720 people by 2016. This is not quite as good as the national trend for office managers, which sees this job pool growing by about 11.0% over the next eight years. In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers earn approximately $23 per hour or $49,080 yearly on average in Delaware. Nationally they average about $22 per hour or $45,790 per year. Earnings for office managers are the same as earnings in the general category of Management in Delaware and the same as general Management category earnings nationally.

There are six schools within twenty-five miles of Wilmington where you can study to be an office manager, among 109 schools of higher education total in the Wilmington area. The most common level of education for office managers is a high school diploma or GED. It will take only a short time to learn to be an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Star Technical Institute-Upper Darby - Upper Darby, PA

Star Technical Institute-Upper Darby, 1570 Garrett Rd, Upper Darby, PA 19082. Star Technical Institute-Upper Darby is a small school located in Upper Darby, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs and has 97 students. Star Technical Institute-Upper Darby has a less than one year program in Medical/Health Management & Clinical Assistant/Specialist which graduated sixteen students in 2008.

Delaware Technical and Community College-Stanton-Wilmington - Newark, DE

Delaware Technical and Community College-Stanton-Wilmington, 400 Stanton-Christiana Rd, Newark, DE 19702. Delaware Technical and Community College-Stanton-Wilmington is a medium sized college located in Newark, Delaware. It is a public school with primarily 2-year programs and has 7,460 students. Delaware Technical and Community College-Stanton-Wilmington has 2 areas of study related to Office Manager. They are:

  • Office Management and Supervision, less than one year, one to two year, and associate's degree which graduated one, one, and ten students respectively in 2008.
  • Customer Service Management, associate's degree which graduated 3 students in 2008.

Delaware Valley Academy of Medical and Dental Assistants - Philadelphia, PA

Delaware Valley Academy of Medical and Dental Assistants, 3330 Grant Ave, Philadelphia, PA 19114. Delaware Valley Academy of Medical and Dental Assistants is a small school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs and has 200 students. Delaware Valley Academy of Medical and Dental Assistants has a one to two year program in Medical/Health Management & Clinical Assistant/Specialist which graduated eighty students in 2008.

Widener University-Main Campus - Chester, PA

Widener University-Main Campus, One University Place, Chester, PA 19013-5792. Widener University-Main Campus is a small university located in Chester, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,913 students and an admission rate of 66%. Widener University-Main Campus has a bachelor's degree program in Office Management and Supervision.

Delaware County Community College - Media, PA

Delaware County Community College, 901 S Media Line Rd, Media, PA 19063-1094. Delaware County Community College is a large college located in Media, Pennsylvania. It is a public school with primarily 2-year programs and has 11,109 students. Delaware County Community College has an associate's degree program in Office Management and Supervision.

Star Technical Institute-Philadelphia - Philadelphia, PA

Star Technical Institute-Philadelphia, 9121 Roosevelt Boulevard, Philadelphia, PA 19114. Star Technical Institute-Philadelphia is a small school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs. Star Technical Institute-Philadelphia has a less than one year program in Medical/Health Management & Clinical Assistant/Specialist which graduated sixty students in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Wilmington, Delaware

Wilmington, Delaware
Wilmington, Delaware photo by Malepheasant

Wilmington is located in New Castle County, Delaware. It has a population of over 72,592, which has shrunk by 0.1% in the past ten years. The cost of living index in Wilmington, 102, is above the national average. New single-family homes in Wilmington are valued at $58,400 on average, which is far less than the state average. In 2008, twenty-eight new homes were built in Wilmington, down from forty-seven the previous year.

The three most popular industries for women in Wilmington are finance and insurance, health care, and educational services. For men, it is finance and insurance, construction, and professional, scientific, and technical services. The average travel time to work is about 23 minutes. More than 21.4% of Wilmington residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.6%, is lower than the state average.

The unemployment rate in Wilmington is 13.3%, which is greater than Delaware's average of 8.5%.

The percentage of Wilmington residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. Saint Andrews Church, Sacred Heart Catholic Church and Beth Shalom Congregation are among the churches located in Wilmington. The largest religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).

Wilmington is home to the Interchange 3 and the The Rocks as well as Rodney Square and Cool Spring Park. Visitors to Wilmington can choose from Howard Johnson Restaurants, Riverview Motel and Hotel Du Pont for temporary stays in the area.