Career and Education Opportunities for Statement Clerks in Wilmington, Delaware
There are many career and education opportunities for statement clerks in the Wilmington, Delaware area. The national trend for statement clerks sees this job pool growing by about 15.3% over the next eight years. In general, statement clerks prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
Statement clerks earn about $16 per hour or $34,310 per year on average in Delaware and about $14 per hour or $30,950 annually on average nationally. Earnings for statement clerks are better than earnings in the general category of Billing and Bookkeeping in Delaware and better than general Billing and Bookkeeping category earnings nationally.
There are 109 schools of higher education in the Wilmington area, including ten within twenty-five miles of Wilmington where you can get a degree to start your career as a statement clerk. Statement clerks usually hold some college courses, so you can expect to spend a short time training to become a statement clerk if you already have a high school diploma.
CAREER DESCRIPTION: Statement Clerk
In general, statement clerks prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
Every day, statement clerks are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they see details at a very fine level of focus.
It is important for statement clerks to match statements with batches of canceled checks by account numbers. They are often called upon to compare previously prepared bank statements with canceled checks, and reconcile discrepancies. They also fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems. They are sometimes expected to route statements for mailing or over-the-counter delivery to customers. Somewhat less frequently, statement clerks are also expected to retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as needed.
They also have to be able to weigh envelopes containing statements in order to establish correct postage and affix postage using stamps or metering equipment and verify signatures and required data on checks. And finally, they sometimes have to maintain files of canceled checks and customers' signatures.
Like many other jobs, statement clerks must be thorough and dependable and be reliable.
Similar jobs with educational opportunities in Wilmington include:
- Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
- Bank Teller. Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
- Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
- Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Gaming Cashier. Conduct financial transactions for patrons in gaming establishments. May reconcile daily summaries of transactions to balance books. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Mail Clerk. Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, and route incoming mail; and address, seal, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.
- Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
- Payroll Machine Operator. Operate machines that automatically perform mathematical processes, such as addition, subtraction, and division, to calculate and record billing, accounting, and other numerical data. Duties include operating special billing machines to prepare statements, bills, and invoices, and operating bookkeeping machines to copy and post data, make computations, and compile records of transactions.
- Postal Clerk. Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags according to State, address, or other scheme; and examine mail for correct postage.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
EDUCATIONAL OPPORTUNITIES: Statement Clerk Training
Peirce College - Philadelphia, PA
Peirce College, 1420 Pine Street, Philadelphia, PA 19102-4699. Peirce College is a small college located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs and has 2,009 students. Peirce College has an associate's degree program in Accounting Technology/Technician and Bookkeeping which graduated twenty-five students in 2008.
Delaware Technical and Community College-Stanton-Wilmington - Newark, DE
Delaware Technical and Community College-Stanton-Wilmington, 400 Stanton-Christiana Rd, Newark, DE 19702. Delaware Technical and Community College-Stanton-Wilmington is a medium sized college located in Newark, Delaware. It is a public school with primarily 2-year programs and has 7,460 students. Delaware Technical and Community College-Stanton-Wilmington has a one to two year program in Accounting Technology/Technician and Bookkeeping which graduated one student in 2008.
Community College of Philadelphia - Philadelphia, PA
Community College of Philadelphia, 1700 Spring Garden St, Philadelphia, PA 19130-3991. Community College of Philadelphia is a large college located in Philadelphia, Pennsylvania. It is a public school with primarily 2-year programs and has 17,293 students. Community College of Philadelphia has an associate's degree program in Accounting Technology/Technician and Bookkeeping which graduated twenty-four students in 2008.
PJA School - Upper Darby, PA
PJA School, 7900 W Chester Pke, Upper Darby, PA 19082-1917. PJA School is a small school located in Upper Darby, Pennsylvania. It is a private for-profit school with primarily 2-year programs. It has 356 students and an admission rate of 64%. PJA School has a one to two year and an associate's degree program in Accounting Technology/Technician and Bookkeeping which graduated six and twenty students respectively in 2008.
Gloucester County College - Sewell, NJ
Gloucester County College, 1400 Tanyard Road, Sewell, NJ 08080. Gloucester County College is a medium sized college located in Sewell, New Jersey. It is a public school with primarily 2-year programs and has 6,135 students. Gloucester County College has an associate's degree program in Accounting Technology/Technician and Bookkeeping which graduated seven students in 2008.
Rowan University - Glassboro, NJ
Rowan University, 201 Mullica Hill Road, Glassboro, NJ 08028. Rowan University is a large university located in Glassboro, New Jersey. It is a public school with primarily 4-year or above programs. It has 10,271 students and an admission rate of 57%. Rowan University has a bachelor's degree program in Accounting Technology/Technician and Bookkeeping which graduated seventy-two students in 2008.
Prism Career Institute - Philadelphia, PA
Prism Career Institute, 8040 Roosevelt Boulevard, Philadelphia, PA 19152. Prism Career Institute is a small school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs. It has 100 students and an admission rate of 58%. Prism Career Institute has a less than one year program in Accounting Technology/Technician and Bookkeeping.
Delaware County Community College - Media, PA
Delaware County Community College, 901 S Media Line Rd, Media, PA 19063-1094. Delaware County Community College is a large college located in Media, Pennsylvania. It is a public school with primarily 2-year programs and has 11,109 students. Delaware County Community College has a less than one year and an associate's degree program in Accounting Technology/Technician and Bookkeeping which graduated eight and six students respectively in 2008.
Cecil College - North East, MD
Cecil College, One Seahawk Drive, North East, MD 21901-1999. Cecil College is a small college located in North East, Maryland. It is a public school with primarily 2-year programs and has 2,274 students. Cecil College has a one to two year program in Accounting Technology/Technician and Bookkeeping which graduated one student in 2008.
Montgomery County Community College-Central Campus - Blue Bell, PA
Montgomery County Community College-Central Campus, 340 Dekalb Pike, Blue Bell, PA 19422-0796. Montgomery County Community College-Central Campus is a medium sized college located in Blue Bell, Pennsylvania. It is a public school with primarily 2-year programs and has 9,641 students. Montgomery County Community College-Central Campus has a one to two year and an associate's degree program in Accounting Technology/Technician and Bookkeeping which graduated six and nine students respectively in 2008.
Certified Medical Coder: Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam.
For more information, see the Practice Management Institute website.
LOCATION INFORMATION: Wilmington, Delaware
Wilmington is located in New Castle County, Delaware. It has a population of over 72,592, which has shrunk by 0.1% in the past ten years. The cost of living index in Wilmington, 102, is above the national average. New single-family homes in Wilmington are valued at $58,400 on average, which is far less than the state average. In 2008, twenty-eight new homes were built in Wilmington, down from forty-seven the previous year.
The three most popular industries for women in Wilmington are finance and insurance, health care, and educational services. For men, it is finance and insurance, construction, and professional, scientific, and technical services. The average travel time to work is about 23 minutes. More than 21.4% of Wilmington residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.6%, is lower than the state average.
The unemployment rate in Wilmington is 13.3%, which is greater than Delaware's average of 8.5%.
The percentage of Wilmington residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. Saint Andrews Church, Sacred Heart Catholic Church and Beth Shalom Congregation are among the churches located in Wilmington. The largest religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).
Wilmington is home to the Interchange 3 and the The Rocks as well as Rodney Square and Cool Spring Park. Visitors to Wilmington can choose from Howard Johnson Restaurants, Riverview Motel and Hotel Du Pont for temporary stays in the area.