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Career and Education Opportunities for Food Service Managers in Wilmington, Delaware

There are many career and education opportunities for food service managers in the Wilmington, Delaware area. Currently, 1,560 people work as food service managers in Delaware. This is expected to grow by 14% to 1,770 people by 2016. This is better than the national trend for food service managers, which sees this job pool growing by about 5.3% over the next eight years. Food service managers generally plan, direct, or coordinate activities of an organization or department that serves food and beverages.

The income of a food service manager is about $28 hourly or $59,050 yearly on average in Delaware. In the U.S. as a whole, their income is about $22 per hour or $46,320 annually on average. Earnings for food service managers are not quite as good as earnings in the general category of Services in Delaware and not quite as good as general Services category earnings nationally. People working as food service managers can fill a number of jobs, such as: catering manager, banquet manager, and liquor establishment manager.

The Wilmington area is home to 109 schools of higher education, including eleven within twenty-five miles of Wilmington where you can get a degree as a food service manager. Food service managers usually hold less than a high school diploma, so it will take only a short time to learn to be a food service manager if you already have a high school diploma.

CAREER DESCRIPTION: Food Service Manager

Food Service Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Food service managers inspect work procedures and operational problems to establish ways to further optimize service or safety. They also monitor food preparation methods and garnishing and presentation of food to insure that food is prepared and presented in an acceptable manner. Equally important, food service managers have to establish standards for personnel performance and customer service. They are often called upon to investigate and resolve complaints regarding food quality or accommodations. They are expected to monitor adherence to health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Finally, food service managers keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Every day, food service managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they evaluate problems as they arise.

It is important for food service managers to record the number and cost of items sold to establish which items may be unpopular or less profitable. They are often called upon to test cooked food by tasting and smelling it to insure palatability and flavor conformity. They also formulate menus and food utilization on the basis of anticipated number of guests and costs. They are sometimes expected to assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs. Somewhat less frequently, food service managers are also expected to direct assignments of cooking personnel to insure economical use of food and timely preparation.

Food service managers sometimes are asked to develop specialty dishes and design recipes to be used in dining facilities. They also have to be able to take dining reservations And finally, they sometimes have to greet guests, escort them to their seats, and present them with menus and wine lists.

Like many other jobs, food service managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Wilmington include:

  • Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
  • Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
  • Social Service Coordinator. Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

EDUCATIONAL OPPORTUNITIES: Food Service Manager Training

Rutgers University-Camden - Camden, NJ

Rutgers University-Camden, 406 Penn, Camden, NJ 08102. Rutgers University-Camden is a medium sized university located in Camden, New Jersey. It is a public school with primarily 4-year or above programs. It has 5,398 students and an admission rate of 51%. Rutgers University-Camden has a bachelor's degree program in Hospitality Administration/Management which graduated eleven students in 2008.

Delaware Technical and Community College-Stanton-Wilmington - Newark, DE

Delaware Technical and Community College-Stanton-Wilmington, 400 Stanton-Christiana Rd, Newark, DE 19702. Delaware Technical and Community College-Stanton-Wilmington is a medium sized college located in Newark, Delaware. It is a public school with primarily 2-year programs and has 7,460 students. Delaware Technical and Community College-Stanton-Wilmington has 2 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, one to two year and associate's degree which graduated zero and four students respectively in 2008.
  • Hotel/Motel Administration/Management, one to two year and associate's degree which graduated zero and three students respectively in 2008.

Community College of Philadelphia - Philadelphia, PA

Community College of Philadelphia, 1700 Spring Garden St, Philadelphia, PA 19130-3991. Community College of Philadelphia is a large college located in Philadelphia, Pennsylvania. It is a public school with primarily 2-year programs and has 17,293 students. Community College of Philadelphia has 3 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, associate's degree which graduated 8 students in 2008.
  • Hotel/Motel Administration/Management, associate's degree which graduated 8 students in 2008.
  • Restaurant/Food Services Management, associate's degree.

Jna Institute of Culinary Arts - Philadelphia, PA

Jna Institute of Culinary Arts, 1212 S Broad St, Philadelphia, PA 19146. Jna Institute of Culinary Arts is a small school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily 2-year programs and has 73 students. Jna Institute of Culinary Arts has 3 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, associate's degree which graduated 22 students in 2008.
  • Hospitality Administration/Management, less than one year.
  • Restaurant/Food Services Management, less than one year.

Temple University - Philadelphia, PA

Temple University, 1801 North Broad Street, Philadelphia, PA 19122-6096. Temple University is a large university located in Philadelphia, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 35,343 students and an admission rate of 61%. Temple University has a bachelor's degree and a master's degree program in Hospitality Administration/Management which graduated seventy-nine and seven students respectively in 2008.

Widener University-Main Campus - Chester, PA

Widener University-Main Campus, One University Place, Chester, PA 19013-5792. Widener University-Main Campus is a small university located in Chester, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,913 students and an admission rate of 66%. Widener University-Main Campus has a bachelor's degree and a master's degree program in Hospitality Administration/Management which graduated thirty-one and one students respectively in 2008.

The Restaurant School at Walnut Hill College - Philadelphia, PA

The Restaurant School at Walnut Hill College, 4207 Walnut St, Philadelphia, PA 19104. The Restaurant School at Walnut Hill College is a small college located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily 4-year or above programs and has 492 students. The Restaurant School at Walnut Hill College has 2 areas of study related to Food Service Manager. They are:

  • Hotel/Motel Administration/Management, associate's degree and bachelor's degree which graduated eight and nine students respectively in 2008.
  • Restaurant/Food Services Management, associate's degree and bachelor's degree which graduated fourteen and eleven students respectively in 2008.

Delaware County Community College - Media, PA

Delaware County Community College, 901 S Media Line Rd, Media, PA 19063-1094. Delaware County Community College is a large college located in Media, Pennsylvania. It is a public school with primarily 2-year programs and has 11,109 students. Delaware County Community College has an associate's degree program in Hotel/Motel Administration/Management which graduated ten students in 2008.

Cheyney University of Pennsylvania - Cheyney, PA

Cheyney University of Pennsylvania, 1837 University Circle, Cheyney, PA 19319-0200. Cheyney University of Pennsylvania is a small university located in Cheyney, Pennsylvania. It is a public school with primarily 4-year or above programs and has 1,488 students. Cheyney University of Pennsylvania has a bachelor's degree program in Hospitality Administration/Management which graduated eight students in 2008.

The Art Institute of Philadelphia - Philadelphia, PA

The Art Institute of Philadelphia, 1622 Chestnut Street, Philadelphia, PA 19103-5198. The Art Institute of Philadelphia is a small school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily 4-year or above programs. It has 3,545 students and an admission rate of 46%. The Art Institute of Philadelphia has a bachelor's degree program in Restaurant, Culinary, and Catering Management/Manager.

University of Delaware - Newark, DE

University of Delaware, , Newark, DE 19716. University of Delaware is a large university located in Newark, Delaware. It is a public school with primarily 4-year or above programs. It has 20,500 students and an admission rate of 58%. University of Delaware has a bachelor's degree program in Hotel/Motel Administration/Management which graduated 105 students in 2008.

CERTIFICATIONS

Certified Correctional Foodservice Professional: A key purpose of the Certified Correctional Foodservice Professional certification is to develop the highest standards in.

For more information, see the American Correctional Food Service Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Quality Coffee Certification Program: The purpose of QCCP is to provide operators with sales tools and knowledge that will help them begin or enhance their own quality coffee program for their customers.

For more information, see the National Automatic Merchandising Association website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Wilmington, Delaware

Wilmington, Delaware
Wilmington, Delaware photo by Malepheasant

Wilmington is located in New Castle County, Delaware. It has a population of over 72,592, which has shrunk by 0.1% in the past ten years. The cost of living index in Wilmington, 102, is above the national average. New single-family homes in Wilmington are valued at $58,400 on average, which is far less than the state average. In 2008, twenty-eight new homes were built in Wilmington, down from forty-seven the previous year.

The three most popular industries for women in Wilmington are finance and insurance, health care, and educational services. For men, it is finance and insurance, construction, and professional, scientific, and technical services. The average travel time to work is about 23 minutes. More than 21.4% of Wilmington residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.6%, is lower than the state average.

The unemployment rate in Wilmington is 13.3%, which is greater than Delaware's average of 8.5%.

The percentage of Wilmington residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. Saint Andrews Church, Sacred Heart Catholic Church and Beth Shalom Congregation are among the churches located in Wilmington. The largest religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).

Wilmington is home to the Interchange 3 and the The Rocks as well as Rodney Square and Cool Spring Park. Visitors to Wilmington can choose from Howard Johnson Restaurants, Riverview Motel and Hotel Du Pont for temporary stays in the area.