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Career and Education Opportunities for Computer Operations Managers in Wilmington, Delaware

Computer operations manager career and educational opportunities abound in Wilmington, Delaware. There are currently 1,050 jobs for computer operations managers in Delaware and this is projected to grow 12% to about 1,170 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for computer operations managers are expected to grow by about 16.9%. In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

Computer operations managers earn about $60 hourly or $124,920 yearly on average in Delaware and about $53 per hour or $112,210 annually on average nationally. Incomes for computer operations managers are not quite as good as in the overall category of Computer and Operations in Delaware, and not quite as good as the overall Computer and Operations category nationally. Jobs in this field include: it account manager , chief information officer, and internet technology manager.

There are forty-one schools within twenty-five miles of Wilmington where you can study to be a computer operations manager, among 109 schools of higher education total in the Wilmington area. Given that the most common education level for computer operations managers is a Bachelor's degree, it will take about four years to learn to be a computer operations manager if you already have a high school diploma.

CAREER DESCRIPTION: Computer Operations Manager

Computer Operations Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

Computer operations managers confer with users and technicians to gauge computing needs and system requirements. They also stay abreast of advances in technology. Equally important, computer operations managers have to meet with department heads and others, to solicit cooperation and resolve problems. They are often called upon to inspect project plans to develop and direct project activity. They are expected to design and interpret organizational goals and procedures. Finally, computer operations managers assign and review the work of systems analysts and other computer-related staff.

Every day, computer operations managers are expected to be able to articulate ideas and problems. They need to read and understand documents and reports. It is also important that they listen to and understand others in meetings.

It is important for computer operations managers to recruit, hire, train and supervise staff, or participate in staffing decisions. They are often called upon to purchase needed equipment. They also control operational budget and expenditures. They are sometimes expected to oversee backup, security and user help systems. Somewhat less frequently, computer operations managers are also expected to inspect project plans to develop and direct project activity.

Computer operations managers sometimes are asked to ready and review operational reports or project progress reports. They also have to be able to direct daily operations of departments, analyzing workflow, establishing priorities, developing standards and setting deadlines And finally, they sometimes have to recruit, hire, train and supervise staff, or participate in staffing decisions.

Like many other jobs, computer operations managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Wilmington include:

  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Business Administrator. Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

EDUCATIONAL OPPORTUNITIES: Computer Operations Manager Training

Neumann College - Aston, PA

Neumann College, One Neumann Drive, Aston, PA 19014-1298. Neumann College is a small college located in Aston, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,037 students and an admission rate of 95%. Neumann College has a bachelor's degree program in Computer and Information Sciences which graduated five students in 2008.

Rutgers University-Camden - Camden, NJ

Rutgers University-Camden, 406 Penn, Camden, NJ 08102. Rutgers University-Camden is a medium sized university located in Camden, New Jersey. It is a public school with primarily 4-year or above programs. It has 5,398 students and an admission rate of 51%. Rutgers University-Camden has a bachelor's degree program in Computer and Information Sciences which graduated twelve students in 2008.

Harcum College - Bryn Mawr, PA

Harcum College, 750 Montgomery Ave, Bryn Mawr, PA 19010-3470. Harcum College is a small college located in Bryn Mawr, Pennsylvania. It is a private not-for-profit school with primarily 2-year programs. It has 913 students and an admission rate of 29%. Harcum College has an associate's degree program in Information Science/Studies.

Gloucester County College - Sewell, NJ

Gloucester County College, 1400 Tanyard Road, Sewell, NJ 08080. Gloucester County College is a medium sized college located in Sewell, New Jersey. It is a public school with primarily 2-year programs and has 6,135 students. Gloucester County College has an associate's degree program in Computer and Information Sciences which graduated seven students in 2008.

Arcadia University - Glenside, PA

Arcadia University, 450 S Easton Rd, Glenside, PA 19038-3295. Arcadia University is a small university located in Glenside, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,872 students and an admission rate of 69%. Arcadia University has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 13 students in 2008.
  • Management Information Systems, bachelor's degree which graduated 1 student in 2008.

Pennsylvania State University-Penn State Abington - Abington, PA

Pennsylvania State University-Penn State Abington, 1600 Woodland Rd, Abington, PA 19001-3918. Pennsylvania State University-Penn State Abington is a small university located in Abington, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 3,352 students and an admission rate of 80%. Pennsylvania State University-Penn State Abington has a bachelor's degree program in Information Science/Studies which graduated fifteen students in 2008.

Immaculata University - Immaculata, PA

Immaculata University, 1145 King Rd, Immaculata, PA 19345-0702. Immaculata University is a small university located in Immaculata, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,855 students and an admission rate of 80%. Immaculata University has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, associate's degree and bachelor's degree which graduated zero and seven students respectively in 2008.
  • Management Information Systems, bachelor's degree which graduated 25 students in 2008.

Widener University-Main Campus - Chester, PA

Widener University-Main Campus, One University Place, Chester, PA 19013-5792. Widener University-Main Campus is a small university located in Chester, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,913 students and an admission rate of 66%. Widener University-Main Campus has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 8 students in 2008.
  • Information Science/Studies, associate's degree, bachelor's degree, and master's degree which graduated zero, one, and twelve students respectively in 2008.
  • Operations Management and Supervision, bachelor's degree.

Villanova University - Villanova, PA

Villanova University, 800 Lancaster Avenue, Villanova, PA 19085-1699. Villanova University is a large university located in Villanova, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,295 students and an admission rate of 39%. Villanova University has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated eleven, three, and forty-three students respectively in 2008.
  • Information Science/Studies, bachelor's degree.

University of Pennsylvania - Philadelphia, PA

University of Pennsylvania, 1 College Hall 34th and Spruce Sts, Philadelphia, PA 19104-6303. University of Pennsylvania is a large university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 24,060 students and an admission rate of 17%. University of Pennsylvania has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, master's degree and doctor's degree which graduated zero and fifteen students respectively in 2008.
  • Operations Management and Supervision, bachelor's degree, master's degree, and doctor's degree which graduated thirty-one, eleven, and three students respectively in 2008.
  • Management Information Systems, bachelor's degree and master's degree.

Cabrini College - Radnor, PA

Cabrini College, 610 King of Prussia Rd, Radnor, PA 19087-3698. Cabrini College is a small college located in Radnor, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,580 students and an admission rate of 70%. Cabrini College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 4 students in 2008.
  • Management Information Systems, bachelor's degree which graduated 1 student in 2008.

Eastern University - Saint Davids, PA

Eastern University, 1300 Eagle Rd, Saint Davids, PA 19087-3696. Eastern University is a small university located in Saint Davids, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,907 students and an admission rate of 62%. Eastern University has a bachelor's degree program in Management Information Systems which graduated sixteen students in 2008.

Wilmington University - New Castle, DE

Wilmington University, 320 Dupont Hwy, New Castle, DE 19720. Wilmington University is a medium sized university located in New Castle, Delaware. It is a private not-for-profit school with primarily 4-year or above programs and has 8,980 students. Wilmington University has 2 areas of study related to Computer Operations Manager. They are:

  • Management Information Systems, master's degree which graduated 22 students in 2008.
  • Information Resources Management/CIO Training, bachelor's degree which graduated 33 students in 2008.

Goldey-Beacom College - Wilmington, DE

Goldey-Beacom College, 4701 Limestone Rd, Wilmington, DE 19808. Goldey-Beacom College is a small college located in Wilmington, Delaware. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,319 students and an admission rate of 67%. Goldey-Beacom College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, associate's degree and bachelor's degree which graduated three and fourteen students respectively in 2008.
  • Information Science/Studies, master's degree.

Haverford College - Haverford, PA

Haverford College, 370 Lancaster Ave, Haverford, PA 19041-1392. Haverford College is a small college located in Haverford, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,169 students and an admission rate of 27%. Haverford College has a bachelor's degree program in Computer and Information Sciences which graduated one student in 2008.

Philadelphia University - Philadelphia, PA

Philadelphia University, School House Lane and Henry Avenue, Philadelphia, PA 19144-5497. Philadelphia University is a small university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,373 students and an admission rate of 70%. Philadelphia University has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 2 students in 2008.
  • Information Science/Studies, bachelor's degree which graduated 9 students in 2008.

Lincoln University of Pennsylvania - Lincoln University, PA

Lincoln University of Pennsylvania, 1570 Baltimore Pike, Lincoln University, PA 19352-0999. Lincoln University of Pennsylvania is a small university located in Lincoln University, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 2,524 students and an admission rate of 35%. Lincoln University of Pennsylvania has a bachelor's degree program in Computer and Information Sciences.

Cecil College - North East, MD

Cecil College, One Seahawk Drive, North East, MD 21901-1999. Cecil College is a small college located in North East, Maryland. It is a public school with primarily 2-year programs and has 2,274 students. Cecil College has a one to two year and an associate's degree program in Management Information Systems which graduated four and six students respectively in 2008.

Montgomery County Community College-Central Campus - Blue Bell, PA

Montgomery County Community College-Central Campus, 340 Dekalb Pike, Blue Bell, PA 19422-0796. Montgomery County Community College-Central Campus is a medium sized college located in Blue Bell, Pennsylvania. It is a public school with primarily 2-year programs and has 9,641 students. Montgomery County Community College-Central Campus has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, associate's degree which graduated 6 students in 2008.
  • Information Science/Studies, associate's degree which graduated 3 students in 2008.
  • Management Information Systems, one to two year and associate's degree which graduated one and five students respectively in 2008.

West Chester University of Pennsylvania - West Chester, PA

West Chester University of Pennsylvania, University Avenue and High Street, West Chester, PA 19383. West Chester University of Pennsylvania is a large university located in West Chester, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 13,619 students and an admission rate of 47%. West Chester University of Pennsylvania has one to two year, bachelor's degree, and master's degree programs in Computer and Information Sciences which graduated five, twenty-one, and nine students respectively in 2008.

Community College of Philadelphia - Philadelphia, PA

Community College of Philadelphia, 1700 Spring Garden St, Philadelphia, PA 19130-3991. Community College of Philadelphia is a large college located in Philadelphia, Pennsylvania. It is a public school with primarily 2-year programs and has 17,293 students. Community College of Philadelphia has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, associate's degree which graduated 43 students in 2008.
  • System Administration/Administrator, associate's degree which graduated 3 students in 2008.

DeVry University-Pennsylvania - Fort Washington, PA

DeVry University-Pennsylvania, 1140 Virginia Dr, Fort Washington, PA 19034-3204. DeVry University-Pennsylvania is a small university located in Fort Washington, Pennsylvania. It is a private for-profit school with primarily 4-year or above programs. It has 1,677 students and an admission rate of 87%. DeVry University-Pennsylvania has a master's degree program in Management Information Systems which graduated six students in 2008.

Bryn Mawr College - Bryn Mawr, PA

Bryn Mawr College, 101 N Merion Avenue, Bryn Mawr, PA 19010. Bryn Mawr College is a small college located in Bryn Mawr, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,758 students and an admission rate of 49%. Bryn Mawr College has a bachelor's degree program in Computer Science which graduated four students in 2008.

Pennsylvania State University-Brandywine - Media, PA

Pennsylvania State University-Brandywine, 25 Yearsley Mill Rd, Media, PA 19063-5522. Pennsylvania State University-Brandywine is a small university located in Media, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 1,646 students and an admission rate of 80%. Pennsylvania State University-Brandywine has a bachelor's degree program in Information Science/Studies which graduated twenty students in 2008.

Rowan University - Glassboro, NJ

Rowan University, 201 Mullica Hill Road, Glassboro, NJ 08028. Rowan University is a large university located in Glassboro, New Jersey. It is a public school with primarily 4-year or above programs. It has 10,271 students and an admission rate of 57%. Rowan University has a bachelor's degree program in Computer and Information Sciences which graduated thirty-five students in 2008.

Pennsylvania State University-Penn State Great Valley - Malvern, PA

Pennsylvania State University-Penn State Great Valley, 30 E Swedesford Rd, Malvern, PA 19355-1488. Pennsylvania State University-Penn State Great Valley is a small university located in Malvern, Pennsylvania. It is a public school with primarily 4-year or above programs and has 1,238 students. Pennsylvania State University-Penn State Great Valley has a master's degree program in Management Information Systems which graduated eighty-one students in 2008.

Holy Family University - Philadelphia, PA

Holy Family University, 9801 Frankford Avenue, Philadelphia, PA 19114-2009. Holy Family University is a small university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,528 students and an admission rate of 72%. Holy Family University has a bachelor's degree and a master's degree program in Management Information Systems which graduated eight and five students respectively in 2008.

University of Phoenix-Philadelphia Campus - Wayne, PA

University of Phoenix-Philadelphia Campus, 170 South Warner Road, Ste. 200, Wayne, PA 19087-2121. University of Phoenix-Philadelphia Campus is a small university located in Wayne, Pennsylvania. It is a private for-profit school with primarily 4-year or above programs and has 678 students. University of Phoenix-Philadelphia Campus has a bachelor's degree program in Management Information Systems which graduated two students in 2008.

Drexel University - Philadelphia, PA

Drexel University, 3141 Chestnut St, Philadelphia, PA 19104. Drexel University is a large university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 21,754 students and an admission rate of 68%. Drexel University has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, bachelor's degree, master's degree, and doctor's degree which graduated ninety-seven, fifty, and eight students respectively in 2008.
  • Computer Science, bachelor's degree, master's degree, and doctor's degree which graduated eighty-four, seventeen, and one students respectively in 2008.

Delaware County Community College - Media, PA

Delaware County Community College, 901 S Media Line Rd, Media, PA 19063-1094. Delaware County Community College is a large college located in Media, Pennsylvania. It is a public school with primarily 2-year programs and has 11,109 students. Delaware County Community College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, associate's degree which graduated 7 students in 2008.
  • Management Information Systems, associate's degree which graduated 2 students in 2008.

Saint Joseph's University - Philadelphia, PA

Saint Joseph's University, 5600 City Avenue, Philadelphia, PA 19131-1395. Saint Joseph's University is a medium sized university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,846 students and an admission rate of 86%. Saint Joseph's University has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree and master's degree which graduated zero and nineteen students respectively in 2008.
  • Information Science/Studies, bachelor's degree.
  • Management Information Systems, bachelor's degree and master's degree which graduated zero and twenty students respectively in 2008.

University of the Sciences in Philadelphia - Philadelphia, PA

University of the Sciences in Philadelphia, 600 S 43rd Street, Philadelphia, PA 19104-4495. University of the Sciences in Philadelphia is a small university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,931 students and an admission rate of 58%. University of the Sciences in Philadelphia has a bachelor's degree program in Computer Science which graduated four students in 2008.

Widener University-Delaware Campus - Wilmington, DE

Widener University-Delaware Campus, 4601 Concord Pike, Wilmington, DE 19803. Widener University-Delaware Campus is a small university located in Wilmington, Delaware. It is a private not-for-profit school with primarily 4-year or above programs and has 1,211 students. Widener University-Delaware Campus has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, associate's degree and bachelor's degree which graduated zero and one students respectively in 2008.
  • Operations Management and Supervision, bachelor's degree which graduated 1 student in 2008.

Swarthmore College - Swarthmore, PA

Swarthmore College, 500 College Ave, Swarthmore, PA 19081. Swarthmore College is a small college located in Swarthmore, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,490 students and an admission rate of 16%. Swarthmore College has a bachelor's degree program in Computer and Information Sciences which graduated five students in 2008.

Peirce College - Philadelphia, PA

Peirce College, 1420 Pine Street, Philadelphia, PA 19102-4699. Peirce College is a small college located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs and has 2,009 students. Peirce College has 3 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, bachelor's degree which graduated 64 students in 2008.
  • System Administration/Administrator, one to two year and associate's degree which graduated one and eleven students respectively in 2008.
  • Management Information Systems, associate's degree which graduated 2 students in 2008.

Delaware Technical and Community College-Stanton-Wilmington - Newark, DE

Delaware Technical and Community College-Stanton-Wilmington, 400 Stanton-Christiana Rd, Newark, DE 19702. Delaware Technical and Community College-Stanton-Wilmington is a medium sized college located in Newark, Delaware. It is a public school with primarily 2-year programs and has 7,460 students. Delaware Technical and Community College-Stanton-Wilmington has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, associate's degree which graduated 6 students in 2008.
  • Management Information Systems, associate's degree which graduated 8 students in 2008.

Temple University - Philadelphia, PA

Temple University, 1801 North Broad Street, Philadelphia, PA 19122-6096. Temple University is a large university located in Philadelphia, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 35,343 students and an admission rate of 61%. Temple University has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree, master's degree, and doctor's degree which graduated twenty-seven, thirteen, and three students respectively in 2008.
  • Information Science/Studies, bachelor's degree which graduated 1 student in 2008.
  • Management Information Systems, bachelor's degree, master's degree, and doctor's degree which graduated eighteen, three, and one students respectively in 2008.

La Salle University - Philadelphia, PA

La Salle University, 1900 W Olney Ave, Philadelphia, PA 19141-1199. La Salle University is a medium sized university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 6,176 students and an admission rate of 68%. La Salle University has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 2 students in 2008.
  • Information Science/Studies, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated one, seven, and ten students respectively in 2008.
  • Management Information Systems, bachelor's degree, master's degree, and post-master's certificate which graduated three, two, and zero students respectively in 2008.

Washington College - Chestertown, MD

Washington College, 300 Washington Ave, Chestertown, MD 21620-1438. Washington College is a small college located in Chestertown, Maryland. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,402 students and an admission rate of 69%. Washington College has a bachelor's degree program in Computer Science which graduated one student in 2008.

University of Delaware - Newark, DE

University of Delaware, , Newark, DE 19716. University of Delaware is a large university located in Newark, Delaware. It is a public school with primarily 4-year or above programs. It has 20,500 students and an admission rate of 58%. University of Delaware has 4 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree, master's degree, and doctor's degree which graduated two, twenty-three, and five students respectively in 2008.
  • Computer Science, bachelor's degree which graduated 2 students in 2008.
  • Operations Management and Supervision, bachelor's degree which graduated 18 students in 2008.
  • Management Information Systems, bachelor's degree and master's degree which graduated nine and four students respectively in 2008.

Chestnut Hill College - Philadelphia, PA

Chestnut Hill College, 9601 Germantown Ave, Philadelphia, PA 19118-2693. Chestnut Hill College is a small college located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,046 students and an admission rate of 74%. Chestnut Hill College has a bachelor's degree program in Computer Science which graduated one student in 2008.

CERTIFICATIONS

Planning and Scheduling Professional: The PSP certification is to recognize specialists who meet a demanding set of planning and scheduling criteria by a rigorous examination, experience, education and ethical qualificaion.

For more information, see the AACE International (Association for the Advancement of Cost Engineering through total cost management) website.

Fundamental Payroll Certification: The Fundamental Payroll Certification (FPC) is open to all those who wish to demonstrate a baseline of payroll competency.

For more information, see the American Payroll Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

CIW Security Analyst: Security Analysts protect an organization's assets and operations.

For more information, see the Certified Internet Web Professionals website.

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Stay Sharp Program - Google Hacking and Defense: Network and system security administrators, hands-on security managers, information security officers, intrusion detection and vulnerability assessment personnel, any personnel responsible for the secure configuration of Internet facing systems and the protection of Intellectual Property within their organizations that need an understanding of typical security exposures that Google uncovers, how to use Google hacking as an evaluation tool and common techniques used by Google hackers.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Defeating Rogue Access Points: Security professionals who are concerned about the weaknesses of wireless networks.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Mastering Packet Analysis: Network administrators, information security analysts, intrusion detection and prevention analysts and network auditors that need an in-depth understanding of how to assess network protocols and use powerful network analysis tools.

For more information, see the Global Information Assurance Certification website.

Ethics in IT: All IT professionals including: Systems administrators, auditors, information security officers, programmers, systems analysts, database administrators, Information service providers, contractors, consultants.

For more information, see the Global Information Assurance Certification website.

Customer Support Analyst: Support center analysts provide front line support and act as the primary contact for customers.

For more information, see the Help Desk Institute website.

Desktop Support Technician: The HDI Desktop Support Technician certification is designed specifically for IT support professionals who spend much of their day visiting customers at their workstations or home office.

For more information, see the Help Desk Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Certified Ethical Hacker: The CEH Program certifies individuals in the specific network security discipline of Ethical Hacking from a vendor-neutral perspective.

For more information, see the International Council of E-Commerce Consultants website.

Licensed Penetration Tester: The licensed penetration tester is a program which trains security professionals to analyze the security posture of a network exhaustively and recommend corrective measures authoritatively.

For more information, see the International Council of E-Commerce Consultants website.

Network Security Administrator: The EC-Council's NSA certification looks at the network security in defensive mode.

For more information, see the International Council of E-Commerce Consultants website.

EC-Council Certified Security Analyst: EC-Council Certified Security Analyst (ECSA) complements the Certified Ethical Hacker (CEH) certification by exploring the analytical phase of ethical hacking.

For more information, see the International Council of E-Commerce Consultants website.

Security 5 Certification: The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics.

For more information, see the International Council of E-Commerce Consultants website.

Certified Information Systems Security Practitioner: The Systems Security Certified Practitioner (SSCP) credential offers information security tacticians, with implementation orientations, the opportunity to demonstrate their level of competence with the seven domains of the compendium of best practices for information security.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Associate of International Information Systems Security Certification Consortium: Associate of (ISC) status is available to those who have gained competence in key areas of industry knowledge and information security concepts and can pass either the CISSP® or SSCP® examinations, but lack the years of practical work experience required for full accreditation.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certification and Accreditation Professional: The CAP credential is an objective measure of the knowledge, skills and abilities required for personnel involved in the Certification and Accreditation process.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certified Web Professional - Server Administrator: A CWP Server Administrator manages and tunes E-Commerce infrastructure including Web servers, FTP, news, and mail servers for mid-size to large businesses.

For more information, see the International Webmasters Association website.

Level I: Network Performance Technologies : Gain network performance expertise through in-depth analysis of networking protocols and their role in delivering application performance.

For more information, see the NetQoS website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

Security Certified Network Professional: The SCNP program focuses on defensive security technologies, such as Firewalls and Intrusion Detection.

For more information, see the Security Certified Program website.

WOW Certified E-Commerce Manager: E-Commerce Managers are masters at developing and executing web marketing and e-commerce strategies and operations.

For more information, see the World Organization of Webmasters website.

WOW Certified Web Consultant: Small Business Certified Web Consultants are professionals in designing, building and overseeing Web sites for medium or large companies or personal businesses as the Web manager or project manager.

For more information, see the World Organization of Webmasters website.

LOCATION INFORMATION: Wilmington, Delaware

Wilmington, Delaware
Wilmington, Delaware photo by Malepheasant

Wilmington is located in New Castle County, Delaware. It has a population of over 72,592, which has shrunk by 0.1% in the past ten years. The cost of living index in Wilmington, 102, is above the national average. New single-family homes in Wilmington are valued at $58,400 on average, which is far less than the state average. In 2008, twenty-eight new homes were built in Wilmington, down from forty-seven the previous year.

The three most popular industries for women in Wilmington are finance and insurance, health care, and educational services. For men, it is finance and insurance, construction, and professional, scientific, and technical services. The average travel time to work is about 23 minutes. More than 21.4% of Wilmington residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.6%, is lower than the state average.

The unemployment rate in Wilmington is 13.3%, which is greater than Delaware's average of 8.5%.

The percentage of Wilmington residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. Saint Andrews Church, Sacred Heart Catholic Church and Beth Shalom Congregation are among the churches located in Wilmington. The largest religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).

Wilmington is home to the Interchange 3 and the The Rocks as well as Rodney Square and Cool Spring Park. Visitors to Wilmington can choose from Howard Johnson Restaurants, Riverview Motel and Hotel Du Pont for temporary stays in the area.