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Career and Education Opportunities for Hotel or Motel Managers in Dover, Delaware

Hotel or motel managers can find both educational opportunities and jobs in the Dover, Delaware area. There are currently 150 jobs for hotel or motel managers in Delaware and this is projected to grow by 16% to about 170 jobs by 2016. This is better than the national trend for hotel or motel managers, which sees this job pool growing by about 4.7% over the next eight years. Hotel or motel managers generally plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

A person working as a hotel or motel manager can expect to earn about $28 hourly or $58,720 per year on average in Delaware and about $22 per hour or $45,800 per year on average in the U.S. as a whole. Incomes for hotel or motel managers are not quite as good as in the overall category of Services in Delaware, and not quite as good as the overall Services category nationally. Jobs in this field include: front office agent, rooming house keeper, and hotel operation manager.

There are seven schools of higher education in the Dover area, including one within twenty-five miles of Dover where you can get a degree to start your career as a hotel or motel manager. The most common level of education for hotel or motel managers is an Associate's, or other 2-year degree. You can expect to spend about two years studying to be a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Dover include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

Delaware State University - Dover, DE

Delaware State University, 1200 N. Dupont Highway, Dover, DE 19901. Delaware State University is a small university located in Dover, Delaware. It is a public school with primarily 4-year or above programs. It has 3,531 students and an admission rate of 56%. Delaware State University has a bachelor's degree program in Hospitality Administration/Management which graduated five students in 2008.


Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.


Dover, Delaware
Dover, Delaware photo by Malepheasant

Dover is situated in Kent County, Delaware. It has a population of over 36,107, which has grown by 12.4% over the last ten years. The cost of living index in Dover, 85, is well below the national average. New single-family homes in Dover are priced at $116,700 on average, which is above the state average. In 2008, one hundred twenty-nine new homes were built in Dover, down from one hundred eighty-nine the previous year.

The three most popular industries for women in Dover are educational services, health care, and public administration. For men, it is public administration, educational services, and construction. The average commute to work is about 19 minutes. More than 28.8% of Dover residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 11.3%, is higher than the state average.

The unemployment rate in Dover is 9.4%, which is greater than Delaware's average of 8.5%. About 13.8% of Dover's residents are below the poverty line, which is worse than the state average.

The percentage of Dover residents that are affiliated with a religious congregation, 32.1%, is less than both the national and state average. Saint Andrews Lutheran Church, Beth Shalom Congregation and Bethuel Seventh Day Adventist Church are among the churches located in Dover. The most prominent religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).

Dover is home to the Kent Swim Club and the Transportation Administration Center as well as Eden Hill and Richardson Park. Shopping malls in the area include Blue Hen Mall and Dover Mall. Visitors to Dover can choose from Inn at Meeting House Square, Little Creek Inn and Ramada Inn for temporary stays in the area.